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F.Hinds Reviews

4.9 Rating 62,207 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,207 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Had a great experience picking out an engagement ring. A very personal experience, the staff listened to what I liked and disliked and helped me find the perfect ring.
Helpful Report
(Swindon) - Posted 2 years ago
very nice delicate gift
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Posted 2 years ago
Prompt and efficient service, helpful and knowledgeable. "Job done" as the expression goes!
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(Dover) - Posted 2 years ago
Went into store, the staff were very welcoming and ready to assist. The gentleman who helped me to pick a necklace for my daughter's birthday took time to answer questions I had as well. He not only wished me all the best but sent bday wishes for her.
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Posted 2 years ago
Amazing staff welcomed me in and helped me
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(Bradford) - Posted 2 years ago
Staff very helpful & didn't rush us
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(Crystal Peaks) - Posted 2 years ago
We were looking for an affordable diamond ring and saw that there was a range online. We went into store and came out with a fantastic ring for the price. The lady serving us was attentive and knew exactly what to bring out to try on. Very happy.
F.Hinds 5 star review on 15th December 2023
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(Sheffield) - Posted 2 years ago
The sales assistants were both very helpful, we had got several repairs and resizing of rings as well as a battery replacement, and they were really patient while they processed everything for us
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(Bromsgrove) - Posted 2 years ago
Nice relaxed feeling in shop felt valued as a customer and received very warm reception and help from team.
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(Horsham) - Posted 2 years ago
Very friendly and helpful staff. Knew exactly what I wanted
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(Walsall) - Posted 2 years ago
Fantastic help from the assistant, excellent service
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Posted 2 years ago
Assisted by a very nice, helpful lady in replacing watch battery & advising of other products to buy.
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(Dover) - Posted 2 years ago
Excellent service.
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(Cwmbran) - Posted 2 years ago
Great service and very helpful sales assistant. She was very polite and I have received great customer service.
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Posted 2 years ago
Very helpful and obliging.
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(Darlington) - Posted 2 years ago
Had a new battery installed in my watch, was ready within half an hour. Payed a little extra to have battery fitted for free for the life of the watch. Brilliant.
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(Barnstaple) - Posted 2 years ago
The lady who served me was excellent, despite me having a sore throat!
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(Derby) - Posted 2 years ago
Very helpful
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(Hinckley) - Posted 2 years ago
Helpful staff, nice displays and good value.
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(Bexhill-on-Sea) - Posted 2 years ago
Excellent service & very pleasant & helpful.
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(Dartford) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,207 reviews