F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,208 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 20th January 2026

3047

Anonymous

Anonymous // 01/01/2019

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“Very friendly and welcoming was helpful with what I wanted great”

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(Bradford) - Posted 2 years ago

“Very helpful and polite and nothing was to much trouble. I made my purchase and I shall be returning to the shop in the future. Thank you.”

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(Norwich) - Posted 2 years ago

“Good customer service, "Alistair " was excellent.”

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(Derby) - Posted 2 years ago

“Very friendly helpful staf”

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(Ramsgate) - Posted 2 years ago

“Very good shop and had lots of quality products to choose from and fairly priced. Assistant very helpful and knowledgeable.”

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(Reading) - Posted 2 years ago

“I didn't purchase this watch . I purchased a man's Black Watch .”

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Posted 2 years ago

“They are very nice people 😊. They have all the patience for customers. It was my first time there, and I love every bit of their service.”

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(Waltham Cross) - Posted 2 years ago

“Very pleased with the young lady 😀”

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(Camberley) - Posted 2 years ago

“Very pleased with the service received and for the help of the staff”

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(Swansea) - Posted 2 years ago

“Good helpful and friendly advice and service”

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(Horsham) - Posted 2 years ago

“Very helpful staff, great service”

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(Bracknell) - Posted 2 years ago

“Very friendly staff. Excellent service, they did all they could to find the product I wanted.”

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(Frenchgate Centre) - Posted 2 years ago

“Good castumer service.”

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(Hounslow) - Posted 2 years ago

“Very good service. Staff always pleasant and helpful.”

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(Brierley Hill) - Posted 2 years ago

“always understand exactly what i am looking for, plus i like the offer of gift wrapping ect.”

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(Worthing) - Posted 2 years ago

“Friendly efficient staff. Had seen a watch online but wanted to check how heavy/chunky it was. Great to be able to do this. Price was equivalent to online”

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(Exeter) - Posted 2 years ago

“Really good customer service! And really quick at doing what they do best! I’d definitely recommend this store to anyone”

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Posted 2 years ago

“Very helpful assistant”

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Posted 2 years ago

“Very friendly and helpful staff”

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(Norwich) - Posted 2 years ago

“Greeted with smiles, and was served very courteously and professionally. Branch is a credit your brand.”

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(Staines-upon-Thames) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,208 reviews