F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,213 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely warm and welcoming team. Very efficient. Changed my watch battery quickly and easily. Thought I might have a challenge as it's an old watch and very slim but no problem. Great range of watches and jewellery too. Great to have on the high street.”

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Posted 2 years ago

“Nice staff excellent service”

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(Evesham) - Posted 2 years ago

“Friendly and efficient service.”

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(Camberley) - Posted 2 years ago

“Assistant was very helpful in helping me to find appropriate gift”

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(Stevenage) - Posted 2 years ago

“Myself and my family always use F hinds in new Malden as the staff are super friendly, very knowledgeable and more than helpful, giving advice and help and even if they don’t have what you want they can normally get it delivered the next day you won’t find a better local jewellers Many thanks, Fred Sweeney”

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(New Malden) - Posted 2 years ago

“Staff very helpful and pleasant”

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(Wolverhampton) - Posted 2 years ago

“Very helpful staff”

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(Gloucester) - Posted 2 years ago

“I wanted a diamond ring. We went to several jewellers but F. Hinds was in our oppinionthe best. They had time choices and it wasn't to much for them to show things to us.”

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(Burton Upon Trent) - Posted 2 years ago

“No sales pressures, didn't feel overwhelmed.”

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(Horsham) - Posted 2 years ago

“Friendly, approachable, knowledgeable staff”

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Posted 2 years ago

“Excellent customer service very.polite friendly and friendly”

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(Crawley) - Posted 2 years ago

“Very nice and professional service. I recommend shopping in this store. I will definitely go back there.”

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Posted 2 years ago

“Absolutely amazing. Can't fault the great customer service. Made me feel welcome from the second I walked into the door definitely coming back to buying a another watch”

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(Blackpool) - Posted 2 years ago

“Just went in for a watch battery and could have bought loads more!”

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(Peterborough) - Posted 2 years ago

“Staff very helpful ! Found what we was looking for straight away and was greeted well ! I’m always back !”

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Posted 2 years ago

“Wonderful service”

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(Redditch) - Posted 2 years ago

“Always helpful and friendly”

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(Waltham Cross) - Posted 2 years ago

“Very helpful & pleasant staff. Knowledgeable about the products & always give excellent service.”

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(Weymouth) - Posted 2 years ago

“Very good lovely people”

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(Staines-upon-Thames) - Posted 2 years ago

“The staff in great yarmouth store where very helpful and polite, one lady member of staff even let me use her reading glasses so I could see the jewellery and they both helped me choose the best item. Definitely shop there again 👍”

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(Great Yarmouth) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,213 reviews