“Charlie was extremly helpful when I asked about ticket upgrades due to travel disruption. They also went as far as to check what would happen if I turned up late without me asking. Really amazing customer service”
“Great support and friendly response from customer services.
This is the second immersive event I have booked with Fever and would strongly recommend their fantastic exhibitions.”
“Just used the online chat to ask a question. Got an immediate response to my questions. Great customer service. Used Fever a few times now and it’s always been very straightforward.”
“They charge you a fee for every single ticket. You are unable to get a refund and just to change your date, they charge you all of the fees all over again. I would not recommend purchasing through this app if you have a choice.”
“Great service Easy to book tickets and great communication. I hade one error when I booked twice for the same event (possibly my own fault) but they sorted it and refunded my over-payment quickly. Not many ticket agents would do that.”
“Amazing customer service and great platform to use! I made a mistake booking dates and time and it was sorted within 20 minutes which is extremely rare so very thankful!!”
“Yet to go to our first event, but booked a second and made an error with the number of tickets. Very impressed with the speed of service and support to arrange refund.”
“The lady who dealt with me literally replied to my query in less than half an hour, which is very rare indeed. She gave me the required information and was absolutely great. I then had another question and followed up with another email, and the same happened, she replied super quickly and told me what I needed to know.
This was such excellent assistance and professional, and I am most impressed by its speed and quality. Many thanks indeed.”
