“Fantastic customer support. I sent an email on a Sunday evening asking for a refund as there is a train strike on the day I’m due to go to the concert and someone responded almost straight away. Not only that, the whole refund was processed within about five minutes. Absolutely fantastic. Thanks Jose.”
“It's been a bit of a rocky start. My first attempt to book a ticket was unsuccessful since despite selecting a clear date the ticket set for the day I purchased it half an hour prior to the time it was purchased. Fortunately I was apply to raise my concerns to them and by the end of the day I was apply to exchange that ticket for the one I actually needed. So I will use the app again but this had better not be a recurring issue.”
