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fever.com Reviews

4.0 Rating 2,802 Reviews
76 %
of reviewers recommend fever.com

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Anonymous
Anonymous  // 01/01/2019
Quick replies Concise precise advice
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Posted 1 year ago
Very helpful staff
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Posted 1 year ago
Excellent service. Very prompt and they made changing tickets, due to an accident, very easy and stress free.
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Posted 1 year ago
Very good and prompt service when I bought the wrong ticket, so impressed.
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Posted 1 year ago
excellent comms. quickly refunded. many thanks
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Posted 1 year ago
The exhibit was really good, the art work was amazing. A few things let it down, there was not enough seating for the interactive parts of the exhibit (families were sat there for 20+ minutes). Finally, the gift shop was also good but the attendant was breathing down my neck which put me off buying anything! Other than these two things, we had a great day! Would recommend going at a quieter time!!
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Posted 1 year ago
Rubbish service. In spite of several e mails you decide to tell me the day after the date on the ticket that I could use the tickets any time that day.
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Posted 1 year ago
Very good service I had paid for 2 tickets when I only wanted one. The team answered my problem very promptly and it was sorted straight away I would certainly use Fever again Thank you
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Posted 1 year ago
brilliant customer service dealt with my request within 20 minutes
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Posted 1 year ago
Great customer service sorting out changing dates in my tickets last minute with no problem! Thank you fever!
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Posted 1 year ago
I needed some additional information about visiting the venue with my elderly, frail mum and got all my queries answered within 24 hours. Excellent Customer Service
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Posted 1 year ago
Much appreciating the expedient and friendly support received while submitting a request to change the date and timeslot fir attending the wonderful Van Gogh Immersive Experience. Thanks a lot!
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Posted 1 year ago
Thank you, really helpful customer service and helped resolve an issue of accidentally buying the wrong ticket.
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Posted 1 year ago
They exchanged my ticket due to a schedule conflict quickly and professionally! I would be glad to use Fever again!
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Posted 1 year ago
Prompt reply to my query which gave me instructions on how to solve problems with accessing the app. Thanks grateful for this.
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Posted 1 year ago
I purchased tickets for the wrong day and they instantly dealt with my problem and solved it in a polite and helpful manner.
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Posted 1 year ago
Prompt response and satisfactory outcome, thank you.
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Posted 1 year ago
your customer service was great to deal with, replyed when she said she would and sorted out my problem.
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Posted 1 year ago
After I made a mistake booking the wrong time , the online team made it easy to cancel ticket and rebook. Once at the venue the staff couldn’t have been more nice. Really great experience would go again and would definitely recommend
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Posted 1 year ago
Excellent customer service! Super fast and efficient.
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Posted 1 year ago
fever.com is rated 4.0 based on 2,802 reviews