“I brought my 5-year-old great niece to Aventura snow carnival. so far it has been a lovely experience. the place is somewhat small but there are a lot of activities. she has played on an interview and the snow, written Santa's train and she's getting ready to make a snowman. so far good experience”
“I was extremely impressed with the Fever Customer Service Team when I had a query and wasn’t sure who to contact.
I emailed them one evening so did not expect a reply until at least the next day but I received an almost instant response asking for further information.
Upon giving the requested information, I again received an almost instant reply to tell me how to proceed with my query.
Very professional”
“Do not buy from here!
I had a horrendous experience with this company. I ordered tickets for January 4th at 17:00, but after completing the payment, the tickets showed January 2nd at 10:00 am. This timing was absolutely inconvenient as I work during that period. Shockingly, this issue seems widespread as I've found numerous reviews detailing similar incidents, which is completely unacceptable.
I attempted to resolve the matter by sending three emails, engaging in live chat conversations, and even making a phone call. Disappointingly, every interaction yielded the same response – refunds and exchanges are deemed unacceptable for their mistake.
This level of customer service is beyond anything I've ever experienced, and I strongly advise everyone to steer clear of this company. It appears to be nothing short of a scam.
Save yourself the trouble and avoid purchasing from here at all costs!”
“We bought tickets for a show for our parents for christmas, the app was not showing the menus, so we got child menus, when we realised we took a screenshot showing that the app was not showing the options and ask to change the menus or have a refund. Fever cancelled out tickets and gave a coupon aplicable only to the same show which was already sold out. So I lost 80euros. Still fighting it. Poor cuatomer service. And incredibly indecent and uncaring procedure for christmast festivities. Wont ever use them again and totally discourage everyone doing so. Scammers and burglars.”
“I booked a new years eve dinner course in Paris for 760 euro's for 2 persons, when I arrived there they told me fever didn't reserve the spots, I booked it a week a head. I wasn't the only one with the problem there were a couple other people what should have been an unforgettable memory turned into a nightmare. It's not only about the money everything should've been a perfect date booked for 2 days in Paris got ruined.”
“Misleading advertising. Spent £ 70 pounds on two tickets to be seated in the £10 seats with no veiw. Paid to hear Vivaldi but this was only 10 minutes, it was advertised as Vivaldi and nothing else, when I got the tickets it stated ' Christmas Baroque' when I queried it with the venue they told me it was Vivaldi. Yes, 10 mins. What a scammy company abd a disgrace to rip people off.”
“Scam company. I bought tickets and paid extra for the ability to cancel/refund up until 48 hours. I emailed them to cancel IN ADVANCE of the required 48 hours. Rather than canceling immediately, they kept sending automated responses. When they got back to me a week later, after the event, they refused to give me a refund saying it was then not more than 48 hours in advance. Ummm...my email is dated in advance of the 48 cancelation deadline....yet they ignored that and delayed THEIR response until after the cancelation deadline had passed. Slimey. They refused the refund entirely.”
“Couldn’t make event and they would not transfer to another event or give any sort of refund!
Will never do business with this shady organization ever again!
Terrible customer service also. Had to wait weeks for a response.”
“They have zero customer service and don’t allow you to change date or time without charging you a crazy rebooking fee. Whole thing is a scammy company with no number to call or any person to talk to, avoid if you can. Ticketmaster is better and I hate Ticketmaster so that’s saying something”
“Please beware of purchasing tickets with Fever! The experiences are different from what is described; you will be issued with the wrong band of tickets, and you will not get your money back.”
“I hate complaining but I really have had a dreadful experience with no one helping at all.
I had a problem when ordering tickets and lost my discount code as result.
I asked for refund so I cld reorder. I was told that it wld take 10 days and was offered VIP tickets which I foolishly accepted.
I cannot access them. I have now been told you don't do refunds.
Cld I emphasise that I did pay an extra £3.00 to have a cancellation/refund option.
I cannot seem to get it understood that I do not want VIP tickets that I can't use.
I want a full refund so I can reorder tickets.
I am just being told the same thing over and over ...no help whatsoever.
I feel I am speaking to a mindless machine....maybe I am but pls can someone with a brain help me now.
I am desperate to get this sorted. It is ridiculous and so stressful.
Pls cancel vip tickets issue refund and leave the rest to me.
Thank you”
“We went to the Nutcracker holiday concert at the Polo fields country club in Ann Arbor. Big mistake! We have been to three previous concerts in Birmingham and they were fantastic! Beautiful ambience, and good seating and overall run very well by the staff. Do not waste your time going to the polo country club in Ann Arbor. The seating is terrible, the ambience is just silly and we were seated in an area where we could hear people in the dining room, yelling and dishes clattering and we paid for the B- seating, which is quite nice in Birmingham. We could not see the musicians because we were seated off to the side. I will never attend one of these concerts again in Ann Arbor.”
