“All 3 events I bought were cancelled and the company refuses to refund me for services they did not provide. Customer service is horrible. I now have to follow up with my bank to dispute. I would NEVER purchase from here again and will follow up until my case is resolved. I reached out 4 times over 3 months and never received a response. I tried phone call and email.”
“‼️This company it’s scam ‼️
they are a disgrace, they have awful customer service and DO NOT provide refunds for a show they have cancelled !!! Do not use this company and West End Musical Brunch should be ashamed of themselves for using this robbing ticket scam site!!!! Sent several emails regarding
They always give you excuses”
“booked my tickets everything was well written and explained. I had ma question and it was answered within the day I sent the message! overall great experience and deal!”
“we bought a ticket for the bottomless brunch and when we went to the supposedly host venue in Camden, the door was closed. We tried calling them and sending emails in vein. Total Scam, never buy again from them”
“They just don’t communicate with you. Whatever you do, don’t book anything with any margin of error as you’ll simply lose your money.
Suggest you avoid them completely!!”
“Awful awful. Not portraying what is being advertised and had to walk out 2/3 ( would have gone sooner had been allowed.
They are a fraud. Misleading advertising and candlelight experience and venue were completely different,
Appalling. Felt like a school hall concert and tacky cheap and uncultured and unprofessional. Pianist was horrid. We hated it”
“I mistakenly purchased 1 ticket instead of 2 for the upcoming Van Gogh event. I put in an email And a chat message to get some help and to maybe be able to smoothly change the number of tickets from 1 to 2. There was not an immediate response so I purchased two more tickets for another day, assuming that I would eventually be able to secure a refund for the mistaken date since I had purchased two more tickets. The response was that there were no refunds, and I was willing to lose the $42 since it was my mistake. My order was confirmed for the new tickets, but a month later I received an email informing me that the new tickets I purchased were canceled. I did not cancel the tickets for the second date. When I sent a message and asked for help, I was given a long email about how to use my voucher for that date. I replied that I had not canceled that date. I received another email that told me my only option was to use the voucher in my wallet and purchase new tickets. When I tried to do so there was very limited Availability. There were no tickets available for shows before 9 PM and that is not what I wanted. I am beyond frustrated.”
“I have made 5 attempts to reach this company about changing the time for an event I purchased tickets for and have not received a single response. I have chosen to dispute the charges with my bank and will not be recommending this company to anyone.”
“Horrible customer service I would never buy from them again and I hope no one uses this company either. They take over a month to get back to you and they don’t actually help you when they do get back to you. All I wanted to do was change my dates and they won’t even do that what a joke of a company never again.”
“They will never refund you anything to your original payment method, only offer some fever voucher lol. It is a scam company. Never had a worse experience in my life.”
“I am very disappointed in your service.
I sent email on 15th of Mar for cancel my book for;
Candlelight: Vivaldi Four Seasons
Ticket ID: 15060125
3/22/2021, 9:00 pm
But no response until now and I wasted my tickets and money SGD$154.00
I have experience before sure I can get a refund voucher and can rebook another time.
But send me only automatic replies and say that 5 times in my email.
Hello Julian,
Thank you for contacting Fever.
We are currently processing your request. One of our agents will get back to you soon.
Please stay safe, and we look forward to seeing you soon.
Kind regards,
Fever Team
However I want to review all doses SNS and https://www.oneservice.gov.sg/
Your company have only electric service and no response at all in human beings.
Sure you send again an automatic reply after receiving my email.”
