I am very disappointed in your service. I sent email on 15th of Mar for cancel my book for; Candlelight: Vivaldi Four Seasons Ticket ID: 15060125 3/22/2021, 9:00 pm But no response until now and I wasted my tickets and money SGD$154.00 I have experience before sure I can get a refund voucher and can rebook another time. But send me only automatic replies and say that 5 times in my email. Hello Julian, Thank you for contacting Fever. We are currently processing your request. One of our agents will get back to you soon. Please stay safe, and we look forward to seeing you soon. Kind regards, Fever Team However I want to review all doses SNS and https://www.oneservice.gov.sg/ Your company have only electric service and no response at all in human beings. Sure you send again an automatic reply after receiving my email.