“We were unfortunately not able to use our original tickets for health reasons. When I contacted Fever they responded very promptly and were very helpful, issuing me with a voucher for replacement tickets enabling us to rebook when all members of our group are well.”
“I had an issue with getting a refund for tickets bought in error, but the customer service team were able to help me out really quickly and refunded me with a voucher to use with the app. Many thanks.”
“5* Great customer service and speedy response. I couldn't attend my planned event due to illness.
Fernanda helped me out by cancelling the event and exchanging for a voucher to use at a future date. Very grateful for the help and glad I've not lost money!”
