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Farmer Gracy Reviews

4.7 Rating 33,609 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 33,609 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

Write Your review

Anonymous
Anonymous  // 01/01/2019
The bulbs I bought were in very good condition I planted them at the beginning of October they’re doing well
Helpful Report
Posted 1 year ago
Been buying my bulbs from Farmer Gracy during the year. Some good offers, good communication, like the fact that they are sourced from Netherlands - just need to wait and see how they prosper.
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Posted 1 year ago
All the bulbs are in now Paper whites are poking thier hesds out allready only down side was 9 bad daff bulbs
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Posted 1 year ago
Hello, We're sorry to hear that some of your daffodil bulbs arrived in poor condition. Please send an email to customercare@farmergracy.com so we can arrange for a replacement pack of bulbs to be sent to you in our next shipment. All the best, Farmer Gracy Customer Care
Posted 1 year ago
The bulbs look good and well packed. Delivery let the whole thing down. Had asked for them to be left in my shed if I was out. I came back from a few days holiday to find the boxes outside my French doors at the back exposed to all the elements. The boxes were soggy and sagging and the paper bags were a bit damp but the outer cardboard had saved them from getting soaked. spent hours arranging bags on open trays and giving them air. (it was a big order and there were a lot. The crown imperials had started sending out 2" roots but mercifully the rest look as if they have had a lucky escape. Had I been away for another night with the heavy rain falling I think it would be another story. I am very disappointed with the carriers and I think you should consider using another company.
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that your parcel wasn't left in your designated safe place and that your parcel became wet. Please do contact customercare@farmergracy.com if you find any problems with any of the bulbs while you are planting them. To reassure you about the Fritillaria, they will usually have some long roots. All the best, Farmer Gracy Customer Care
Posted 1 year ago
First time using Farmer Gracy. Pleased with quality of plants/bulbs received, although ultimately will have to wait for growth/ bloom - fingers crossed! Liked the unusual varieties available and my order was delivered within the timescale set at time it was placed. All items were labelled and packaged well. No complaints and would recommend.
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Posted 1 year ago
This is first year of purchase so mine are not yet in the ground, let alone produced anything. However, the ordering and delivery process was good. The bulbs came very well packaged and in small separate bags, each noted up with contents which is really useful, so I was quite impressed with that. Bit miffed that I ordered just ahead of a price drop but that's life I guess. You pay your money and take your chances :-).
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Posted 1 year ago
La plante est arrivée en excellent état ;) Le grand questionnement La plante va t elle survivre à l’hiver ?’ Ai-je une garantie de remplacement si ma plante meurt en hiver ? Bien à vous Eveline Delvaux de Belgique
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Posted 1 year ago
The bulbs I bought were in very good condition I planted them at the beginning of October they’re doing well
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Posted 1 year ago
90% of the plants and bulbs were great, as with my previous orders from you, but there was one - a dormant root of an oriental poppy, that was in very por nick- grey, slimy, a bit rotted- and its unlikely to do much, come spring. I can see how that is bound to happen occasionally given the distance they have to travel, some plants will suffer, so its not a big issue.
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Posted 1 year ago
Hello, We're sorry to hear that your Papaver plant has arrived in poor condition. Please get in touch by emailing customercare@farmergracy.com so we can arrange a replacement for you. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Product arrived as arranged. Box a little squashed but contents fine. Two of the bare root peonies were a good size the third root was very small. I did not return or complain as hoping it will be small and mighty.
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Posted 1 year ago
Hello, please do feel free to get in touch by emailing customercare@farmergracy.com if you are concerned about any of the plants you have received. We'll be happy to send a replacement if it's not as it should be. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Email service very good. I didn’t realise when I ordered that the bulbs would not be delivered until it was time to plant them
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Posted 1 year ago
delivery in time, perfect package. Just one unusuble bulb
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Posted 1 year ago
Product arrived as arranged. Box a little squashed but contents fine. Two of the bare root peonies were a good size the third root was very small. I did not return or complain as hoping it will be small and mighty.
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that your parcel arrived damaged. If any of the contents are damaged or you have any concerns about the smaller root, please email customercare@farmergracy.com and include a photo of it if possible so we can check it's ok or if it needs to be replaced. All the best, Farmer Gracy Customer Care
Posted 1 year ago
My first time of ordering and I was impressed by speed of delivery and fact that you put my two orders together! I will let you know about what I think of the bulbs in the spring when they flower.
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Posted 1 year ago
My bulb delivery arrived much later than expected with no information that it would be delayed. The bulbs were packed well and seem to be of a good size one pack was light on content. But the proof of the pudding will not be known until the spring.
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Posted 1 year ago
Hello, Bulbs and plants are shipped seasonally and not always straight away. This depends on how early in the season you order and also the harvest times of the varieties you choose. We provide estimated shipping times in our shipping schedule which is available on our website. We're pleased to hear that your parcel has now arrived safely and we hope you enjoy your bulbs! https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care
Posted 1 year ago
Not yet planted, but quality looks good.
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Posted 1 year ago
Great bulbs but some of my order was wrong as they sent a wrong variety of Paeonia. However this was quickly rectified and they are sending a replacement free of charge
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Posted 1 year ago
Bulbs look good have to wait till they flower to see quality. I would like to say that packaging was awful the bottom of box falling apart another day and I believe it would have disintegrated
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that your parcel arrived damaged. Our boxes are normally strong and secure - if your parcel was damaged in transit and any contents are missing or damaged, please contact us by emailing customercare@farmergracy.com and one of the team will be happy to resolve that for you. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Great variety ,some bulbs I've not seen before in local shops. Purchased pink cupido,Hopefully will put on a great display next yr
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Posted 1 year ago
As with previous purchases from Farmer Gracy good quality plants & bulbs. Only downside with purchase is with Evri as the package came damaged.
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Posted 1 year ago
Farmer Gracy is rated 4.7 based on 33,609 reviews