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Farmer Gracy Reviews

4.7 Rating 33,606 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 33,606 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Anonymous
Anonymous  // 01/01/2019
When selling colocasias it would be helpful to mark the small ones to show orientation as I have planted mine but I am not 100% sure they are right. Small colocasia and Alocasia are do hard to get right your expertise would be a great help
Helpful Report
Posted 1 year ago
Hi Harry, Thank you for your review. We appreciate that there is a lot to take into account when planting so we planting and care guides available on our website. https://www.farmergracy.co.uk/blogs/planting-care If you require any additional advice then we are always happy to help. The team can be contacted on customercare@farmergracy.com / 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 1 year ago
I have dealt withFarmer Gracy for a few years, they are the best online supplier of bulbs and plants I have used(and I have used a few!) The plants always come in perfect condition every time and I would reccomend them very highly!
Helpful Report
Posted 1 year ago
Mostly good but some plants small and frail
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear this. The size of the bulbs can vary from year to year, however if you have any concerns regarding the items received then please feel free to email customercare@farmergracy.com All the best, Farmer Gracy Customer Care
Posted 1 year ago
Well packaged plants that arrived on time. No complaints, except that the saponaria ocymoides was a little difficult to untangle (five plants were intertwined with each other). Looking forward to seeing the blooms!
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear that this variety arrived in this manner. We hope that the bare roots were not affected however, if you have any concerns later in the season then please feel free to email customercare@farmergracy.com All the best, Farmer Gracy Customer Care
Posted 1 year ago
Service is good. Still not sure bare root is the best way to buy plants. Bought loads last year and planted in garden, not sure how many came up. This year I have put them in pots to see how well they do.
Helpful Report
Posted 1 year ago
Very happy with my order well packed Good quality!
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Posted 1 year ago
The bulbs look okay but disappointed with the grasses the deal was 3 roots but out of the 3 there was only one what l would call good but will see how they perform thanking you.
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear that some items were missing from your order. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can arrange to ship replacements as soon as possible. All the best, Farmer Gracy Customer Care
Posted 1 year ago
The bulbs look okay but disappointed with the grasses the deal was 3 roots but out of the 3 there was only one what l would call good but will see how they perform thanking you.
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that some items were missing from your order. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can ship replacements as soon as possible. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Hi there, it’s too early to tell how the six geraniums that I ordered will perform. I potted them up the same day that they arrived. The bare roots were packaged well and were protected from damage.
Helpful Report
Posted 1 year ago
My lily of the valley seem ok but my geraniums are not as good as I expected some have not started very well, and I have just received my Astromeria I hope they are good I cannot comment on them at the moment but I hope they are ok as they are my favourites
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Posted 1 year ago
Good quality apart from one and that was quickly rectified.
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Posted 1 year ago
My lily of the valley seem ok but my geraniums are not as good as I expected some have not started very well, and I have just received my Astromeria I hope they are good I cannot comment on them at the moment but I hope they are ok as they are my favourites
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. With regards to the Geraniums, please feel free to send an email to customercare@farmergracy.com if you have any concerns so we can advise and assist accordingly. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Arrived in good time bulbs well packed and healthy just have to wait to see results
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Posted 1 year ago
The Cutie Pie bare root rose arrived within promised time, well packaged. However on one side the mini branches looked very dead and the other side had several shoots with small but visible leaves. I planted it carefully the following day and the shoots do not seem to have wilted. I feel the plant only just reached me in time, not sure about the consequences if delivery had been delayed at all. It appeared to have quite a large root system for its size, which was impressive, a well-established plant I would think.
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Posted 1 year ago
Hello, Thank you for your review. If you have any concerns regarding its growth as the season progresses then please feel free to email customercare@farmergracy.com with further information so we can assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Good choice of bulbs and seem to be good quality as well and I've had no problems with deliveries
Helpful Report
Posted 1 year ago
Usually a 5 star and for the company a 5 star but think it must be the shipping company because Farmer Gracy has the most amazing collection. On ordering my Dahlias the first batch had all their necks broken. They ARE a fabulous company and resent them again, some out of stock and replaced with others they highly recommended as a replacement, but yet again it is the same. I won’t complain because it’s not fair on them as ever other bulb has been superb. Will continue to order from them as they are the finest bulbs. Unfortunately the dahlias are not shipped well so far away. Melissa
Helpful Report
Posted 1 year ago
Hi Melissa, Thank you for your review. Dahlia tubers can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. If any of the replacement dahlias appear severely damaged, with multiple broken tubers which are barely attached, please kindly contact us on customercare@farmergracy.com so we can arrange to replace as required. All the best Farmer Gracy Customer Care
Posted 1 year ago
Very well packed with lovely leaflets to explain planting etc of each purchase I have planted and await and look forward to the flowers
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Posted 1 year ago
Got 4 dry root plants. 3 were growing in the bags, but 1 don't look so good. But i will wait for a while, otherwise I'm happy with the products.
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. Please kindly send an email to customercare@farmergracy.com if you have any concerns with the growth of these. We can then assist accordingly. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Just received first order - now must wait and see. All efficient so far - thank you
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Posted 1 year ago
Dahlia' s tubers that I orderdered arrived in time. Most of them are good size and not damaged, only one variety was very small. Good selection of varieties, D. Imperialis that is quite rare, was very good quality. Thank you.
Helpful Report
Posted 1 year ago
Farmer Gracy is rated 4.7 based on 33,606 reviews