Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,003 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 4 star review on 18th September 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dahlia tubers arrived safely thank you and were of good size and quality as well as packed safely. My only concern was that although I didn't expect immediate delivery, I did email to check on delivery as I was expecting more communication about delivery dates. However, I did receive a prompt response which was fine. Thank you.”

Helpful Report

Posted 4 months ago

“Bare root plants that require potting before planting. Well packaged with attractively printed information folder. Unfortunately Evri delivery in my area is unreliable and I contacted Farmer Gracy who were brilliant and resent my order which was delivered on time. First box did eventually arrive but not in a good condition although some may survive. I'm looking forward to seeing how the plants develop as I've not had bare root plants delivered before.”

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Posted 4 months ago

“Very nice size bulbs. Just one complaint but customer service immediately solved it”

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Posted 4 months ago

“Packed well Arrived in good condition Time will tell if plants any good”

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Posted 4 months ago

“A bit worried about the Buddleya I ordered which is taking a long time to recover from the transport & some of the bare root plants do not look happy . First disappointment in many orders.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the condition of the items received. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Ordered a few bulbs plants... Have just planted so can't review how they have grown yet. However disappointed my dahlia bulb arrived with all necks broken( except the pain stem) and wasn't able to even find one eye...”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns regarding the dahlia received. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Beautifully packaged order arrived today. Different plants packaged securely and well labelled. Definitely a very professional approach to plant delivery although did take extra time to arrive. Will definitely buy again. Thank you.”

Helpful Report

Posted 5 months ago

“Usually good quality”

Helpful Report

Posted 5 months ago

“Obviously with bare rooted plants I won't know yet how good they are but I have no doubt they will be fine. One massive problem though, Farmer Gracy, if you value your customers NEVER use Evri as your courier, as I wasn't in at the time the idiot left the box in the middle of my path, not by the door, not under the overhang, but half way between door and footpath for any passer by to take not to mention advertise the fact nobody being at home. I've had bad dealings with Evri before, they either don't care about your customers or are inept. I won't deal with Farmer Gracy again if you use this awful courier firm.”

Helpful Report

Posted 5 months ago

“All 13 dahlias arrived in great quality and very well packaged. My parcel included a lovely little postcard and imagery printed on the order confirmation. Only reason I am not providing 5 stars is because I will wait to make sure they all grow/bloom. Will buy again. Thanks”

Helpful Report

Posted 5 months ago

“One bare root out of six looked disappointing. Will see.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the condition of one of the bare roots received. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Delivery took a bit long but the tubers were quality product when arrived”

Helpful Report

Posted 5 months ago

“Bulbs/roots arrived well packaged. No feedback as yet on how the plants are growing as early days”

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Posted 5 months ago

“All plants were in a lovely condition apart from one fern which had no growth showing and measured about 1 and a half inches long which was pretty much all soil and barely had any roots shame as all other plants had really good root systems and growth showing”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of this plant. Please kindly send an email to customercare@farmergracy.com with further information so we can arrange to replace this for you. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“The plant were lovely very healthy The alstroemeria however look a little weak so have put it in a pot to give it a little extra attention Will see how it goes”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there are concerns regarding the condition one of the Alstroemeria received. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Arrived as expected. I have just planted them, I look forward to watching them grow”

Helpful Report

Posted 5 months ago

“This is my second purchase and the plants are always of good quality and easy to root. The prices are reasonable. Maybe the shipping times should be improved a bit: Italy has a different climate than the Dutch one, here it is already hot and it would have been better to plant the plants earlier.”

Helpful Report

Posted 5 months ago

“The bulbs have given lovely colour over the spring”

Farmer Gracy 4 star review on 24th April 2025

Helpful Report

Posted 5 months ago

“Received my bulbs great can only get unusual bulbs from Farmer Gracy. The only thing is not much instructions on how to plant my poppies which way they are suppose to be planted I looked every where on line but my bulbs where an unusual shape. Do like there bulbs great”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We supply some planting guides with our orders however, our website has an extensive range of guides for all our plants. https://www.farmergracy.co.uk/blogs/planting-care All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Love a lot about Farner Gracy, the instructions were excellent packaging perfect and priced well. I did not like how long it took to deliver. I ordered on March 3rd but my roots did not arrive to my home until the 18th of April. A little over a month.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. Please note, if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. All the best, Farmer Gracy Customer Care

Posted 4 months ago

Farmer Gracy is rated 4.7 based on 34,003 reviews