Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,613 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,613 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th June 2025

1638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love your product and find them to be very good quality. However they are costly, although I think your stationary is amazingly beautiful, I feel by using less expensive stationary, which find its way to the bin eventually, you could reduce the cost of your bulbs. Mimi Williamson, a great admirer of your company.”

Farmer Gracy 4 star review on 26th April 2022

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback. The price of plants and bulbs in our range reflects the quality, size and the rare/unusual varieties we have available. The stationary is provided at no extra cost, and many customers prefer printed instructions to be included in the parcel, and we hear feedback that the postcards and artwork are enjoyed. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Excellent plants. One was out of stock which was disappointing.”

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Posted 3 years ago

“The Summer bulbs I bought have been potted up and all have started to produce shoots. There was good communication around the delivery of the bulbs”

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Posted 3 years ago

“Farmer Gracy kept me well briefed on logistics for sending and receiving the roots and bulbs. The package arrived quickly and within the projection. Plants were well packed and ready for going into ground.”

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Posted 3 years ago

“Wish delivery was quicker. Still waiting for two orders. Package that was delivered was damaged.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that that the shipping process is not as fast as you were expecting. We always ship preorders (placed between December and March) first at the start of the spring shipping season, and later orders are sent afterwards. Details can be found on our shipping schedule (link below). Please contact customercare@farmergracy.com if the damaged parcel you received contained damaged goods. https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Bulbs seem rather small & shrivelled, still hopeful though”

Helpful Report

Posted 3 years ago

Hello, This appearance can be normal for some varieties. Please contact customercare@farmergracy.com with your order details and we will be happy to check this and advise accurately on how the bulbs should appear. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Took a little while to arrive - but products seem of good quality and all individually wrapped/clearly labelled, with planting tips and a complimetary postcard. Already planted in and awaiting growth thats if my local squirrels don't find them first... :/”

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Posted 3 years ago

“Lovely bulbs and plants , will happily order again, when garden space allows.”

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Posted 3 years ago

“The plants are good but the rebatesystem is awful mess and a the order form is really outdated. The times of dispatch are very uncertain.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you find the payment page of our website tricky to use. Please note that we are always happy to help with placing an order if this works better for you, please contact customercare@farmergracy.com if so. Dispatch times are explained in our shipping schedule (link below). https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I bought a total of 84 non stop begonias they was nicely packed . As I opened the brown paper bags .I was proper exited then I got deflated as ii opened the last . 6 of the tubers was small and all dried up,they looked like a cork when opened then up..9 of the tubers looked very ordinary,smaller than usual what you get from other on line shops. All the rest of the begonias was excellent Farmer Gracy standard begonias well pleased.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your Begonias have arrived in poor condition. Regarding size, some varieties do grow from smaller bulbs than others. Please contact customercare@farmergracy.com with further details and we will be happy to advise and replace where necessary. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“we received 2 times 3 bulbs , 5 of them are allready growing after 3 weeks . but the last one does not grow .”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that one of your plants might have failed. Please contact customercare@farmergracy.com with your order details so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Absolutely love all my plant .”

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Posted 3 years ago

“All the plants arrived in good condition and they still very good. Tks.”

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Posted 3 years ago

“Jobs arrived on time , well packed. I just need them to shoot before planting out!”

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Posted 3 years ago

“I’m very happy with my purchase. All my bulbs were packaged professionally with care keeping their shape and roots protected. I only have one small complaint, a couple of the bulbs I received were a different color than I ordered, however, it wasn’t a huge issue and I will definitely order again for fall bulbs.”

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Posted 3 years ago

“Easy and trustworth”

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Posted 3 years ago

“Have had several orders from Farmer Gracy- large size bulbs which have grown well. However, a short while ago I ordered lots of Dahlias which arrived with most of the tubers detached- not good examples, but a word to the staff and they were immediately replaced with a new order which were back to great standard again. Not sure why poor in first place but service second to none to rectify.”

Helpful Report

Posted 3 years ago

Hello, We're pleased that your replacements arrived in good shape and we hope you enjoy them! All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I have used this company many times and have always been pleased with their product and service. When there has been a problem it is speedily rectified. The only reason I have not awarded 5* is that there seems to a lot of unnecessary packaging which, although nice, seems a waste of resources.”

Helpful Report

Posted 3 years ago

“Bulbs were excellent but roots(delphiniums) were poor.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Delphiniums arrived in poor condition. Please contact customercare@farmergracy.com with further details and we'll be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“In my recent order I ordered plants rather than bulbs. Due to the British Easter holiday period the plants were in transit 10 days so initially concerned I was pleased when they arrived in a good condition. They were in a lovely soil in plastic bags with signs of healthy growth. I have potted them up and am currently growing them in a cold greenhouse until they are ready to be planted out in their final positions. I am pleased to say my last year’s order of Peony Bowl of Beauty is growing well.”

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Posted 3 years ago

Farmer Gracy is rated 4.7 based on 33,613 reviews