Farm2Fork Reviews

Name: Farm2Fork
Address: Dalditch Farm, Dalditch Lane, Budleigh Salterton, Devon
Rating: 4.86

4.9 Rating 2,196 Reviews

97 %

of reviewers recommend Farm2Fork

4.9

Based on 2,196 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Farm2Fork:

We're an organic farm in Devon raising happy, healthy & environmentally friendly 100% grass-fed beef & lamb, pasture-raised chicken, goose & turkey - 'just as nature intended'. Visit our small self-serve Farm Shop, or order online for our Click & Collect and Nationwide Delivery service.

Visit Website

Phone:

01395 348218

Email:

info@farm2fork.co.uk

Location:

Dalditch Farm,
Dalditch Lane,
Budleigh Salterton
Devon
EX9 7AS

Farm2Fork 5 star review on 19th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was late, arrived a day after - sadly we found the turkey very dry, had much nicer ones for a fraction of the price, disappointed”

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Posted 3 months ago

“It simply didn’t seem that fresh. The packaging was great though.”

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Posted 3 months ago

“Delivery was very good . But unfortunately the bird was bruised which spoiled it for us .sorry no photos as still had to be used .”

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Posted 3 months ago

“I have eaten the chicken I bought as it's for 25th. It looks really good. However when I placed my order online I asked for a phone call in the comments box . The reason for this was to find out delivery date as I'm only at the address for half the week. I wasnt contacted .”

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Posted 3 months ago

Hi Jane, thank you for your feedback. I'm so sorry your delivery message was missed and your order was shipped to you without us first contacting you. Please accept my apologies for this mistake. I hope you enjoyed the chicken. Ollie, Farm2Fork.

Posted 3 months ago

“most of the meat and liver was defrost when arrived”

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Posted 6 months ago

“Mince meat and chicken brests were good. Very disappointed with expensive meat( tail) Ordered 500gr,I could use 300 gr of it.I am talking 32 pounds for 500 gr. Not worth money.”

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Posted 6 months ago

“a bit disappointing the best before date was april 23 and we received it a day late on the 6th and the quality was not as good as we were told it definitely was not premium although the cost was premium”

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Posted 1 year ago

Hi Martin, I am sorry to hear you were disappointed with the turkey and the service received. The short best before date was a simple printing error, as I explained in my email to you earlier this week, it should have read April 2024 not 2023! Deliveries can take up to two days to arrive and this is also explained on our delivery information page. I understand it can be frustrating when parcels take an extra day to be delivered, but the delay won't have had any negative effect on the quality of the product received, our packaging will keep the meat protected for the duration of the delivery. Regarding the premium price paid, this reflects the fantastic life the turkeys have enjoyed, having been raised in a small batch, on pasture, for a period of 6 months while being lovingly cared for by our team and fed on a completely natural, and organic diet before being hand-plucked, oven-prepared and delivered to you. I am sorry we couldn't meet your expectations on this occasion. Kind regards, Ollie

Posted 1 year ago

“as above it arrived a day late on the 6th april its best before date was april 23 and the quality was definitely not premium as priced very disappointed in the product”

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Posted 1 year ago

“My rolled joint of beef was half fat! The minute steak was tough. I think I’ll stay with my local butcher with local farm cattle.”

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Posted 1 year ago

“Good product but a lot of plastic packaging and shipment by DHL. Doesn’t make sense that in order to eat sustainable product I waste all this plastic and get a company with a huge fleet like DHL to ship the product for me adding more emissions to the atmosphere. That’s not sustainable. When I ordered! I thought that farm2fork will ship the product in your own mini van, frozen yes, but packaged minimally as it will be same day delivery. It’s not farm2Fork, it’s farm to butchery, to giant freezers, to packaging facility, to DHL depot, to DHL truck, to 100s of miles on the highway then to fork”

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Posted 1 year ago

“I really like burgers but marrow bones come cover with hair”

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Posted 1 year ago

“Had to recook beef twice to get it tender,now I know what to do I would buy again DHL were a bit of a pain but I suppose they were busy Turkey still frozen in the freezer so don't know”

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Posted 1 year ago

“Delivery was a day late. Whilst well packaged and good quality, it was quite expensive.”

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Posted 1 year ago

Hi Steve, Thank you for your feedback. I'm so sorry your delivery was delayed. The courier networks were overwhelmed with parcels in the run-up to Christmas with an unforeseen increase in volume in part due to the recent Royal Mail strikes, this caused some delivery depots to become backlogged with parcels resulting in delivery delays. I'm really sorry your order was affected by this. Kind regards, Ollie

Posted 1 year ago

“The meat was delicious. The delivery was good.”

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Posted 1 year ago

“Hi, the meat is good, but there were many feathers and fibres sticking to the skin of the chicken wings. It kind of spoiled the appeal of chicken wings. Kindly ensure chicken wings are clean thoroughly before shipping.”

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Posted 1 year ago

“First time I used this company. The meat was well wrapped and arrived as stated in email. The chicken feet were dirty with feathers stuck to them and no instructions on the best possible way to clean before using them. Chicken carcasses were frozen two to a bag, I had to used a hammer to separate them as I only need to use one at a time to make my broth. Very disappointed”

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Posted 1 year ago

Hi, thank you for taking the time to share your experience with us. Our chicken feet will require extra cleaning as advised in the website product description, we can recommend the following blog for tips on how to prepare the perfect pasture-raised chicken feet http://theelliotthomestead.com/2015/01/chicken-feet/. Regarding our chicken carcasses, these are sold and packed by weight not quantity, I'm sorry if this wasn't understood. If you have any other queries please do not hesitate to contact us. All the best, Farm2Fork

Posted 1 year ago

“I ordered chicken thighs which when cooked are ok, but rather small for the price, and I was very disappointed with my mutton loin chops, they were cooked in the oven but were very hard to eat and cut being so tough. So I did not have a very good meal that eveving.”

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Posted 1 year ago

“The burgers were tasty, the sausages very not great I would avoid them personally. The mince was good but nothing special. I still have yet to try the steaks.”

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Posted 1 year ago

“Happy with ordering and delivery. Chicken thighs very small”

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Posted 2 years ago

Hi Jacqui, thank you for taking the time to leave us a review. I am pleased to hear you are happy with the order process and delivery service. Regarding the size of your chicken thighs, these were small because you ordered our lightest pack (2x thighs @ 200g). We sell our thighs in a range of pack weights, so if you would like larger thighs next time, just order one of the heavier packs! Kind regards, Ollie

Posted 2 years ago

“They are good and deliver quickly, but I do have to be honest I have had better organic meat from other shops online. They need to get better with how they cut the meat my lamb leg had the ankle or something attached and the beef fillet was just not cut well at all.”

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Posted 2 years ago

Hi Niamh, Thank you for your feedback, I am really sorry to hear you weren't happy with how the meat you received had been butchered. For the lamb leg you describe, we cut through the bone at the base of the leg and fold it back, quite simply, we do this to make it easier for you to fit the joint of meat into the oven. I hope this explanation is helpful, Ollie

Posted 2 years ago

Farm2Fork is rated 4.9 based on 2,196 reviews