Farm2Fork Reviews

4.9 Rating 2,198 Reviews
97 %
of reviewers recommend Farm2Fork
4.9
Based on 2,198 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Farm2Fork Reviews

About Farm2Fork:

We're an organic farm in Devon raising happy, healthy & environmentally friendly 100% grass-fed beef & lamb, pasture-raised chicken, goose & turkey - 'just as nature intended'. Visit our small self-serve Farm Shop, or order online for our Click & Collect and Nationwide Delivery service.

Visit Website

Phone:

01395 348218

Email:

info@farm2fork.co.uk

Location:

Dalditch Farm,
Dalditch Lane,
Budleigh Salterton
Devon
EX9 7AS

The service was impeccable, very easy to order, good window of delivery dates. However, the product was 'ok'. We purchased a goose for £120. Probably the most expensive single bit of meat we have bought. It was much smaller than expected, I was quite taken aback when I unwrapped it. The thawing and cooking instructions we very detailed. The taste was good but not exceptional - I think the size was the most surprising part of the experience. We are avid goose fans but this did not hit the mark.
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Posted 3 months ago
The goose leg was cut when delivered
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Posted 3 months ago
poorly trimmed, with back bone left on, very fatty
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Posted 3 months ago
The bird too old and dry hard! It cannot be meeting our expectations compared with last year one !
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Posted 3 months ago
Goose lacked flavour And texture. Will not go back Haven't defrosted the others
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Posted 3 months ago
The sausage arrived open full of ice and when I tried them they tasted disgusting, they were old, we decided to throw them in the bin. The sirloin steak was very hard, it was too thick and very hard to cook on a normal kitchen cooker. My experience was not good and I prefer now to buy the meat from Pipersfarm as suggested.
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Posted 4 months ago
These breasts unfortunately were tough out of the packet and continued to be tough after cooking. I usually buy organic free range chicken and they are soft but sadly not these ones. My son refused to eat them and he eats chicken every single day.
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Posted 6 months ago
Very disappointed utterly tasteless chicken.
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Posted 1 year ago
We were disappointed in the products, tried braising beef and whole chicken so far - I am an experienced cook but both were tough and not as much flavour as I had hoped. Ethically I felt better as I knew how the animal had been treated. Sorry, will not be buying again.
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Posted 2 years ago
Goose arrived with no fat or giblets. I called and they were sent out next day which was great. The problem came on morning of 24th when the goose really started to smell!! I checked inside breast cavity and saw its had nt been cleaned properly,with bits of innards at the far end that had started to turn. I ended up taking breasts an legs off and confit them for Christmas Dinner, no ideal at all! But in fairness it was tasty. This was the third year I ve ordered a Christmas goose from Farm2Fork and the only one I ve been disappointed.
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Posted 2 years ago
Hi Marc, I am really sorry to hear about your experience. Please can you contact me at sales@farm2fork.co.uk with any further information you may have? We would really like to find out what's happened and help to put this right for you. Many thanks, Ollie
Posted 2 years ago
I bought fillet steaks (7 packets x 2 steaks) at £14 per pack. I’ve tried two packets so far and found all four steaks riddled with too much inedible sinew.
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Posted 3 years ago
Hi Gareth, I'm really sorry to hear you've not enjoyed the fillet steaks we supplied. Please can you contact me on ollie@farm2fork.co.uk so that we can find out more about your experience and try to put it right for you. Kind regards, Ollie
Posted 3 years ago
Haven’t eaten it yet but I’m sure the meat will be tasty. But I’ve sent you 2 emails regarding packaging and nr. I would have liked to send it all back - what a waste! It could be sprayed (covid) on return and reused
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Posted 3 years ago
Hi Teresa, thank you for your feedback and I'm sorry if I've missed your emails, this wasn't intentional. In answer to your query, we agree, we would really like to be able to reuse our packaging, but unfortunately, due to us using a third-party courier to deliver our meat there isn't currently a viable way for us to do this. For the time being, all we can suggest is that you recycle, compost and reuse what you can. Another thing for you to consider is to maybe order larger quantities less frequently as this will be more packaging efficient. I hope this is helpful. Wishing you a Merry Christmas, Ollie
Posted 3 years ago
My recent order arrived partially defrosted with some items being half defrosted. I emailed customer service about this but nobody came back to me. Not sure if I'll be coming back for more :(
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Posted 3 years ago
Hi Michal, I'm sorry you didn't receive our reply to your email, we did come back to you straight away, but frustratingly the email we sent kept bouncing back, with a 'delivery status notification failure' warning. Can please contact me so that we can discuss this further? My number is 01460 53988. Many thanks, Ollie
Posted 3 years ago
The 2 chicken breast’s that I ordered were more expensive than a whole chicken, that made no sense to me. - and i obviously didn’t pick this up as the ordering / weight options is not clear. You really wouldn’t expect to pay more for 2 chicken breast than a whole chicken? It was outrageously expensive. All the product was also frozen, I didn’t expect the goods to be frozen... farm to fork, via the freezer for how long? For the price I expected it to be as fresh as can be?
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Posted 3 years ago
Dear Andrew, Thank you for your feedback. I am sorry to hear of your concern at the price of our chicken breasts and that our meat is supplied frozen. We do try to be as clear as possible on our website and include the product price, product price/kg, and product supplied frozen information in prominent locations on our product pages. It is really important to us that our customers are able to make a fully informed purchase. I will review how this information is displayed on our product pages to see if we can make it any clearer. As a farm, we specialise in raising grass-fed meats, and just like vegetables, good grass-fed meat has a seasonality too, with grass only growing for 6-8 months a year. To produce the best quality grass-fed meats we are slaughtering animals when the pasture is at its best and when the animals are able to enjoy an outdoor life. If you read our chicken page you will see that we are only raising chickens from the months of April through to September. https://www.farm2fork.co.uk/product-category/free-range-pasture-raised-chicken/ I hope this helps to explain what we do and why, and I very much hope you enjoy the rest of your order. As our meat is frozen immediately after butchery you will not find that the freezing process will have affected the quality or taste of the products in any way. If I can be of any further assistance please let me know. Kind regards, Ollie
Posted 3 years ago
The short ribs was poor just bone ,steaks and stock bones were ok . Clifford clarke
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Posted 3 years ago
I’ve had 4 previous orders from these guys and the meat has been absolutely amazing! But this order I received this time is very poor quality texture is soggy and taste is off . However I did contact them and they did issue a full refund. If anyone else reads this please write a honest review as we are paying for top quality meat and that’s what should be delivered. Namaste .
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Posted 3 years ago
Overpriced. Simple as that.
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Posted 4 years ago
Ordering was straight forward and efficient. Delivery was as scheduled without any problems. That said the goose was tough and tasteless. This was not the first goose l have cooked so l am aware of the pitfalls that can result from over cooking etc. This goose just off and the left overs did not improve in a post Christmas left overs recipe.
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Posted 4 years ago
I just received my goose. It all looks very good but I was very disappointed to see that there is no liver included with the giblets. They obviously keep the liver to re sell...
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Posted 4 years ago
Hi Steve, I'm pleased to hear the goose has arrived safely and that it looks good, however, I am very sorry to hear the giblets you've received are missing the liver. I am not sure how this has happened, I can only assume the person packing the giblets has made a mistake, it certainly wasn't intentional and I am sincerely sorry that this has happened. Please call me on 01460 53988 or email ollie@farm2fork.co.uk if you would like to discuss further. Kind regards, Ollie
Posted 4 years ago
To be honest these were not steaks as you could understand I ordered 2 packs £54.00 For that sort of money I would expect the four butchered pieces of meat to be of the same avg size same thickness which they are not even close one looks like frying steak long thin and uneven it would be hard to cook evenly one half would end up well done the other end medium rare or rare and medium done, it would be hard to cook together any of the cuts due to the varying size and thickness. When I by Steaks I look for consistency sorry to say my wife as me were not impressed I will send Photos. I can say delivered quick and packed well but I did not pay for £54.00 for that spend my money wisely they have gone into the freezer to be used on the BBQ not fit for a special dinner regardless of taste or tenderness Mr John Hall past customer
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Posted 4 years ago
Dear John, Thank you for your feedback. I'm really sorry to hear that you weren't happy with the butchery of the steaks. Please forward the photos you mention to ollie@farm2fork.co.uk and i'll be in touch to discuss further. Kind regards, Ollie
Posted 4 years ago
Farm2Fork is rated 4.9 based on 2,198 reviews