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Farer Reviews

4.85 Rating 634 Reviews
98% of reviewers recommend Farer
Company Reviews
Read Farer Reviews
88.96%
564 Reviews
8.68%
55 Reviews
1.58%
10 Reviews
0.32%
2 Reviews
0.47%
3 Reviews
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Location:
29 Brook Mews North

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Live Chat
queries resolved in
Under an hour
Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
5
Ben Toomey
Ben Toomey
Verified Buyer
"I really like the personal touches with this brand so far. That and the colours of these watches make them really stand out for me."
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Posted 3 months ago
5
Mr Tony Davies
Mr Tony Davies
Verified Buyer
"I ordered from Farer on the basis of previous experience and consistently good customer reviews, and am pleased that I did. It was easy to select both watch and strap options on the website, and to pay ! Delivery was, as promised, next working day, and the watch arrived in a Farer box with a handwritten card thanking me for the order - a nice touch. I am delighted with the quality and appearance of the watch, and as it is a 20mm lug, it enables easy strap changes too. I wouldn’t hesitate to recommend both the brand and the customer service"
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Posted 3 months ago
5
More Photos
Robert Evetts
Robert Evetts
Verified Buyer
"Absolutely love my new Farer Eldridge. It looks and feels like the real deal. For looks, feel and price it is a complete package. I also bought the metal bracelet strap for it which also makes it look great! All in all very pleased!"
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Posted 3 months ago
ROSS SNOWDON
Verified Buyer
"Watch strap is good if not slightly over priced...but most annoying and disappointing thing is I emailed you about the fact you charged me for next day delivery and didn't deliver for 3 days. No response to the email I sent."
Helpful Report
Posted 2 months ago
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Anonymous
Unverified Reviewer
"I have a Farer watch that I was happy with until about one year of use -- when the hour hand slowed down and is now completely misaligned. Prior to the issue, I had no problem hearing back from Farer customer service about various questions, but once I had an issue, they completely ghosted me. I've emailed 3 or 4 times about this issue over 2 months. Not even a peep from them."
Helpful Report
Posted 3 months ago
Hello. Sorry to hear you’ve had problems getting in touch. Please do (privately) reply with your email address and we will look into the situation. Thanks. Jono
Posted 3 months ago
William Devlin
Verified Buyer
"I wrote you a week ago about a watch I just bought from your company. No body had the common decency to write back about the problem I had with the band. Needless to say you’re customer service is terrible and this is why Iam changing my review. I can guarantee you I will never buy another thing from your company and will spread the word how terrible your customer service is!!!"
3 Helpful Report
Posted 11 months ago
Farer is rated 4.85 based on 634 reviews
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