Farer Reviews

4.85 Rating 634 Reviews
98% of reviewers recommend Farer

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Live Chat
queries resolved in
Under an hour
5
Ben Toomey
"I really like the personal touches with this brand so far. That and the colours of these watches make them really stand out for me."
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Posted 3 months ago
5
Mr Tony Davies
"I ordered from Farer on the basis of previous experience and consistently good customer reviews, and am pleased that I did. It was easy to select both watch and strap options on the website, and to pay ! Delivery was, as promised, next working day, and the watch arrived in a Farer box with a handwritten card thanking me for the order - a nice touch. I am delighted with the quality and appearance of the watch, and as it is a 20mm lug, it enables easy strap changes too. I wouldn’t hesitate to recommend both the brand and the customer service"
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Posted 3 months ago
Robert Evetts
"Absolutely love my new Farer Eldridge. It looks and feels like the real deal. For looks, feel and price it is a complete package. I also bought the metal bracelet strap for it which also makes it look great! All in all very pleased!"
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Posted 3 months ago
"Watch strap is good if not slightly over priced...but most annoying and disappointing thing is I emailed you about the fact you charged me for next day delivery and didn't deliver for 3 days. No response to the email I sent."
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Posted 2 months ago
Visit Website
"I have a Farer watch that I was happy with until about one year of use -- when the hour hand slowed down and is now completely misaligned. Prior to the issue, I had no problem hearing back from Farer customer service about various questions, but once I had an issue, they completely ghosted me. I've emailed 3 or 4 times about this issue over 2 months. Not even a peep from them."
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Posted 3 months ago
Hello. Sorry to hear you’ve had problems getting in touch. Please do (privately) reply with your email address and we will look into the situation. Thanks. Jono
Posted 3 months ago
"I wrote you a week ago about a watch I just bought from your company. No body had the common decency to write back about the problem I had with the band. Needless to say you’re customer service is terrible and this is why Iam changing my review. I can guarantee you I will never buy another thing from your company and will spread the word how terrible your customer service is!!!"
3 Helpful Report
Posted 11 months ago
Farer is rated 4.85 based on 634 reviews