Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,616 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,616 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 20th February 2024

225

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price great product great service delivery driver helpful and pleasant”

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Posted 9 months ago

“Good service and efficient”

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Posted 9 months ago

“Excellent service and product”

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Posted 9 months ago

“Really good service and help from Romford branch. Floor looks really good”

Factory Direct Flooring Ltd 5 star review on 25th July 2023

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Posted 9 months ago

“Really good quality flooring.”

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Posted 9 months ago

“Ordered a couple of the samples to help decide what I wanted. The samples are a really good size and help you see what it will look like. They also have handy stickers on the back so you know which is which. Super fast delivery too!”

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Posted 9 months ago

“Flooring amazing love it 10 out off 10”

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Posted 9 months ago

“Easy to order,super fast delivery arrived early the following day. I also had a query that was very quickly answered, so fantastic customer service all round. I would highly recommend. 😊”

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Posted 9 months ago

“Great choice and price. This was our first attempt at laying laminate flooring and given the excellent advice and instructions it turned out to be relatively easy and what a great result! Exceptionally pleased with our 'harbour oak' floor in the studio room above our garage. Pictured here before fixing the skirting and fitting out the room, but looks stunning all the same.”

Factory Direct Flooring Ltd 5 star review on 23rd July 2023

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Posted 9 months ago

“Lovely floor and arrived quicker than expected”

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Posted 9 months ago

“Fantastic, flooring is amazing and the cheapest we found, a few planks came broken due to the delivery driver but a quick email and everything was sorted within half a hour, 100% will be buying from you again and highly recommend x”