Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,374 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price I have ever paid. Loved the generous, quality free gift too. Will definitely use again”

Helpful Report

Posted 8 months ago

Hi Tanya, Thank you for the fantastic review! Best wishes, Face The Future

Posted 8 months ago

“Products i have purchased have not made much difference and I have used them on a regular basis.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for sharing your thoughts. We’re sorry to hear that you haven’t seen the results you were hoping for from our products. Each skin type is unique, and sometimes it takes a little time to find the right fit. If you'd like, we’re here to help you explore options that might work better for you moving forward, please contact us on shop@facethefuture.co.uk Kind regards, Face the Future

Posted 8 months ago

“Super quick delivery and lots of freebies”

Helpful Report

Posted 8 months ago

Hi Pearl, Thank you for the amazing review! We’re delighted to hear you enjoyed the quick delivery and the freebies. Your support is truly appreciated! Best wishes, Face The Future

Posted 8 months ago

“I have an issue with one of the products I recently purchased. Have e-mailed FTF three times but not received any acknowledgement or response. Yet they chase me to review them? Very poor customer service. I won't be using them again”

Helpful Report

Posted 8 months ago

Hi Janice, Thank you for your review. We have checked and can see that our Customer Service team have responded to each message you have sent but we have not received a response back. Please check our messages aren't going into your spam so we can assist further. Kind regards, Face the Future

Posted 8 months ago

“A great place to shop with so many skincare brands”

Helpful Report

Posted 8 months ago

Hi Alison, Thank you for the amazing review! We're delighted to hear that you enjoyed our wide selection of skincare brands. Best wishes, Face The Future

Posted 8 months ago

“Excellent service, fast delivery and love the little samples. Thank you”

Helpful Report

Posted 8 months ago

Hi Marie, Thank you for the fantastic review! We're delighted to hear you enjoyed our service and the little samples. Your feedback is much appreciated! Best wishes, Face The Future

Posted 8 months ago

“Bought the keratin treatment but it did not work for me. My hair smelt burnt when I used the shampoo and conditioner.”

Helpful Report

Posted 8 months ago

“Delivery was quick and items were well packaged.”

Helpful Report

Posted 8 months ago

Hi Yaakuma, Thank you for the fantastic review! We're delighted to hear that you were pleased with the quick delivery and packaging. Your support is greatly appreciated! Best wishes, Face The Future

Posted 8 months ago

“Great service and unexpected freebies”

Helpful Report

Posted 8 months ago

Hi there, Thank you for the amazing review! We're delighted to hear that you enjoyed our service and appreciated the unexpected freebies. Your feedback is truly valued! Best wishes, Face The Future

Posted 8 months ago

“Great selection of products and speedy delivery.”

Helpful Report

Posted 8 months ago

Hi Victoria, Thank you for the wonderful review! We're delighted to hear you enjoyed our selection and found the delivery speedy. Your feedback is greatly appreciated! Best wishes, Face The Future

Posted 8 months ago

“I find I'm buying more an more from Face the Future. I started with skin care - and then was recommended supplements. Now I place an order very few months and find the conveninece, service and choice of products is great.”

Helpful Report

Posted 8 months ago

Hi Frances, Thank you for the lovely review! We're delighted to hear you’re enjoying our skincare and supplements. Your continued support and trust in our service mean so much to us. Best wishes, Face The Future

Posted 8 months ago

“DISSAPPOINTED, ITEM ARRIVED LATE, IAM AWAY FROM UK AND NADE NUMEROUS REQUEST TO RETURN THE ITEM NEVER TO BUY FROM YOU AGAIN...”

Helpful Report

Posted 8 months ago

Hi Lydiah, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. We can see your order was placed on the 4th of April and was sent out the same day. Standard shipping of 2-5 working days was chosen and your parcel was delivered on the 7th of April, which was the 1st working day as we don't count the weekend. Kind regards, Face the Future

Posted 8 months ago

“Amazing service! Great choice of all my favourite products. Super speedy delivery and absolutely loved the freebies with my order x”

Helpful Report

Posted 8 months ago

Hi Paula, Thank you for the amazing review! We're delighted to hear that you loved the products and enjoyed the speedy delivery and freebies. Your support is truly appreciated! Best wishes, Face The Future

Posted 8 months ago

“The service is brilliant as always.”

Helpful Report

Posted 8 months ago

Hi Santosh, Thank you for the brilliant review! We're delighted to hear that you enjoyed our service. Your support means so much to us! Best wishes, Face The Future

Posted 8 months ago

“Easy to order , fast delivery & competitive prices”

Helpful Report

Posted 8 months ago

Hi Tracy, Thank you for the fantastic review! We're delighted that you found our ordering process easy and enjoyed the fast delivery and competitive prices. Your feedback is greatly appreciated! Best wishes, Face The Future

Posted 8 months ago

“This was my initial order from Face the Future, and certainly not my last. I am pleased with my purchase and delighted with the included samples from my preferred brands. Shipping was prompt, and the packaging ensured safe delivery.”

Helpful Report

Posted 8 months ago

Hi Joanna, Thank you for the amazing review! We're delighted to hear that you enjoyed your first order and are happy with the samples. Your kind words about our shipping and packaging truly mean a lot to us. Best wishes, Face The Future

Posted 8 months ago

“Prompt service and with free samples to test out. Looking forward to my next order with you .”

Helpful Report

Posted 8 months ago

Hi Dawn, Thank you for the lovely review! We're delighted to hear you appreciated the prompt service and enjoyed the free samples. We can't wait for you to place your next order! Best wishes, Face The Future

Posted 8 months ago

“Great communication and fast delivery”

Helpful Report

Posted 8 months ago

Hi Jonathan, Thank you for the fantastic review! We're delighted to hear that you enjoyed our communication and fast delivery. Your kind words mean a lot to us! Best wishes, Face The Future

Posted 8 months ago

“This is my 2nd purchase I'm sure they'll be more with this company”

Helpful Report

Posted 8 months ago

Hi there, Thank you for the fantastic review! We're excited to hear this is your second purchase. Best wishes, Face The Future

Posted 8 months ago

“Speedy and efficient service and a great product”

Helpful Report

Posted 8 months ago

Hi Anabel, Thank you for the excellent review! We’re delighted to hear that you found our service speedy and efficient, and that you’re pleased with the product. Your feedback truly means a lot to us! Best wishes, Face The Future

Posted 8 months ago

Face The Future is rated 4.8 based on 22,374 reviews