Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,373 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,373 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products available are great. Will always look at Face the Future when purchasing skincare”

Helpful Report

Posted 8 months ago

Hi Patricia, Thank you for your wonderful review! We're thrilled to hear you love our product range and that we’ll be your first stop for skincare needs. Your support means the world to us! Best wishes, Face The Future

Posted 8 months ago

“Was able to buy medik8 item at good price together with excellent free sample. Delivered quickly.”

Helpful Report

Posted 8 months ago

Hi Sarah, Thank you for the fantastic review! We're so glad you found a great price on your Medik8 item and enjoyed the free sample. It's wonderful to hear that your order arrived quickly! Best wishes, Face The Future

Posted 8 months ago

“Good discount/sale prices. I was shopping around for 4 months trying to find a good price for the elemis spf marine cream before I discovered Face The Future. Very quick dispatch and delivery. Will be buying all my skincare from here from now on!”

Helpful Report

Posted 8 months ago

Hi Katie, Thank you for the amazing review! We're delighted that you found such great prices with us and that your order arrived quickly. We're excited to be your go-to for skincare! Best wishes, Face The Future

Posted 8 months ago

“Good service and fast delivery. Tip top customer service”

Helpful Report

Posted 8 months ago

Hi Natrah, Thank you for the wonderful review! We're thrilled to hear that you enjoyed our service and found the delivery to be fast. Best wishes, Face The Future

Posted 8 months ago

“I cannot review any of the products because I have not received my order from March 27 and it is now April 15. I received an email on March 28 that it shipped and on the way and another email on April 10 yet I have not received anything. According to both tracking/shipping numbers, one is still in London and the other one says it has been in the states since March 28, although the shipping label date keeps changing. Every time I order from this site, the delivery takes longer and longer. The products are great, but shipping is terrible.”

Helpful Report

Posted 8 months ago

Hi, Thank you for your review. We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 8 months ago

“Excellent service and delivery options. Love the products”

Helpful Report

Posted 8 months ago

Hi Michael, Thank you for the excellent review! We're thrilled to hear you love our products and appreciate the service and delivery options. Best wishes, Face The Future

Posted 8 months ago

“Have been using this Environ product for around 8 years. I noticed visibly improvements to fine lines and skin texture. Always a prompt dispatch of products with Face the Future.”

Helpful Report

Posted 8 months ago

Hi Fiona, Thank you for your fantastic review! It's great to know that our prompt dispatch has made your experience even better. Best wishes, Face The Future

Posted 8 months ago

“Ordering very easy Arrived within days Exllent service”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your fantastic review! We're so glad to hear that you found ordering easy and that your delivery was prompt. We’re always here to provide excellent service! Best wishes, Face The Future

Posted 8 months ago

“Fabulous products amazing for my skin”

Helpful Report

Posted 8 months ago

Hi Kelly, Thank you so much for your fabulous review! We're overjoyed to hear that our products are amazing for your skin. Best wishes, Face The Future

Posted 8 months ago

“Great service! High quality products! Fast delivery!”

Helpful Report

Posted 8 months ago

Hi Inna, Thank you for the fantastic review! We’re so glad to hear you enjoyed our service and that the quality of our products met your expectations. Fast delivery is always our goal! Best wishes, Face The Future

Posted 8 months ago

“Good service and advice.”

Helpful Report

Posted 8 months ago

Hi Fercia, Thank you for the fantastic review! We're so glad to hear that you received good service and advice. Your satisfaction is our priority! Best wishes, Face The Future

Posted 8 months ago

“Very pleased with service, very quick and efficient.”

Helpful Report

Posted 8 months ago

Hi Victoria, Thank you for the fantastic review! We're so pleased to hear that you found our service to be quick and efficient. Best wishes, Face The Future

Posted 8 months ago

“Excellent service and products”

Helpful Report

Posted 8 months ago

Hi Jillian, Thank you so much for the fantastic review! We're delighted to hear that you enjoyed our service and products. Best wishes, Face The Future

Posted 8 months ago

“Excellent product and customer service. Many thanks 😊”

Helpful Report

Posted 8 months ago

Hi Cheryl, Thank you for the fantastic review! We're so glad to hear that you had a great experience with our product and customer service. Your support means a lot to us! Best wishes, Face The Future

Posted 8 months ago

“Amazing website! Great deals, fast order and shipment. Nice surprise to find extra samples and a magazine!”

Helpful Report

Posted 8 months ago

Hi Elena, Thank you for your fantastic review! We're so glad you enjoyed the website, quick shipping, and the little surprises we included with your order. It's always our goal to create a delightful shopping experience! Best wishes, Face The Future

Posted 8 months ago

“Excellent company to deal with. Competative pricing and speedy delivery. Easy to use website and when you become a member at no fee, you get rewarded. The more you spend, the more points you acrue therefore money off. I always receive a free sample in my orders and this last one, I had a choice of a free product. They also have a person on the telephone to speak to with any queries.”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your fantastic review! We're delighted to hear that you find our pricing competitive and enjoy the rewards program. It's great to know you're happy with our speedy delivery and free samples too! We're always here to help, so don't hesitate to reach out with any questions. Best wishes, Face The Future

Posted 8 months ago

“High quality products 😍”

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Posted 8 months ago

Hi Fadumo, Thank you so much for the fantastic review! We're thrilled to hear you're enjoying our high-quality products. Your satisfaction means the world to us! Best wishes, Face The Future

Posted 8 months ago

“Have always found the products from Face the Future to be of high quality and have never been disappointed. The bonus is being able to use collected points for a full sized freebie from time to time. On the one occasion when I needed to ring for some advice the customer service operative was knowledgeable and helpful.”

Helpful Report

Posted 8 months ago

Hi Maggie, Thank you so much for your fantastic review! We're thrilled to hear that you consistently enjoy our high-quality products and that our customer service team was able to assist you effectively. We're glad the points system adds a nice bonus to your shopping experience! Best wishes, Face The Future

Posted 8 months ago

“Great service, happy to help and fast delivery!”

Helpful Report

Posted 8 months ago

Hi Lois, Thank you for the fantastic review! We're so glad to hear that you had a great experience with our service and that the delivery was fast. Best wishes, Face The Future

Posted 8 months ago

“Quick delivery, good range of products, love they give you some samples to try also!”

Helpful Report

Posted 8 months ago

Hi Dawn, Thank you for the fantastic review! We're so glad to hear you enjoyed our quick delivery and product range. It's great that you liked the samples as well—we believe they give you a chance to discover new favorites! Best wishes, Face The Future

Posted 8 months ago

Face The Future is rated 4.8 based on 22,373 reviews