Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,810 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,810 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having filled out the questionnaire, I was pleased to get email updates advising me that I would be able to receive the product I had ordered.”

Helpful Report

Posted 1 year ago

Hi Jennifer Thank you for your positive review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Always a good company to deal with 👏🏼👏🏼👏🏼”

Helpful Report

Posted 1 year ago

Hi Alison Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“I just love this company. I've been a customer for a few years now with zero disappointments. In particular, customer service is exemplary; knowledgeable, helpful and prompt to respond (real people, no AI!). I highly recommend”

Helpful Report

Posted 1 year ago

Hi Karen Thank you for taking the time to leave such a lovely review! 💜 Don't forget to check out the gift page when you place your next order, for more freebies! 🎁 https://www.facethefuture.co.uk/collections/discount-codes-offers Kind regards, Face the Future

Posted 1 year ago

“Really happy with my recent order. Great price! Delivery was quick too so I will definitely order from here again.”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to leave such a lovely review! 💜 Don't forget to sign up to our 'Refer A Friend' programme, so that you earn a little treat for each time you recommend us! ➡️ https://www.facethefuture.co.uk/pages/refer-a-friend Kind regards, Face the Future

Posted 1 year ago

“Everything great! Delivery, prices, product quality”

Helpful Report

Posted 1 year ago

Hi Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great service. Great products. Cant wait to order again Frm you guys. Thank so much. Chanel”

Helpful Report

Posted 1 year ago

Hi Chanel Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Product was ordered and received very quickly, perfect!”

Helpful Report

Posted 1 year ago

Hi Rebecca Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Purchased a range of quality sunscreen items at a good price and had quick delivery.”

Helpful Report

Posted 1 year ago

Hi Brian Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Always prompt delivery when I order! Just a bit disappointing when certain items are out of stock.”

Helpful Report

Posted 1 year ago

Hi Jeanirene Thank you for taking the time to leave a positive review! 💜Your feedback is being used to make improvements going forward regarding out of stocks. Kind Regards Face the Future

Posted 1 year ago

“Great service and wonderful informative girls when ever I call to order products.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your wonderful feedback. 💜 We'll be sure to pass this along to the team, as we just know it will make their day. Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“I didn’t realise the opportunities this website offers. Brilliant 🤩”

Helpful Report

Posted 1 year ago

Hello Monika, Thank you! 😍 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Happy with prompt delivery but bit disappointed didn’t get advertised - hair oil & scrunchy. Chose Face the Future for this extra.”

Helpful Report

Posted 1 year ago

Hi Karin Thank you for taking the time to leave a review. Please contact our customer service team at shop@facethefuture.co.uk or call 0113 2827744 to see what gifts we have to send out for you. Kind Regards Face the Future

Posted 1 year ago

“I was very impressed using Face the Future for the first time! My product was slightly cheaper than elsewhere and it arrived super quick. I also received a beautiful Sarah Chapman sample and a magazine!”

Helpful Report

Posted 1 year ago

Hi Amy, Thank you for your wonderful review! 💜 We are so pleased to hear about your first experience shopping with us! 😍 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Excellent service, website was easy to navigate. Fast shipping and products were well packaged and very well priced. Would recommend.”

Helpful Report

Posted 1 year ago

Hi Debra, Thank you for taking the time to leave such a lovely review! 💜 Don't forget to sign up to our 'Refer A Friend' programme, so that you earn a little treat for each time you recommend us! ➡️ https://www.facethefuture.co.uk/pages/refer-a-friend Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Huge selection of skincare at great prices and super fast delivery - I'm a fan!”

Helpful Report

Posted 1 year ago

Hello Alison, And we're a fan of this lovely review! 😍 Thank you! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Great product, straightforward ordering, speedy delivery and great to get a discount.”

Helpful Report

Posted 1 year ago

Hi Sharon, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Excellent value and service. Highly recommend.”

Helpful Report

Posted 1 year ago

Hey there, Thank you so much! 💜 Don't forget to sign up to our 'Refer A Friend' programme, so that you earn a little treat for each time you recommend us! ➡️ https://www.facethefuture.co.uk/pages/refer-a-friend Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Truly rotten to the core customer service.”

Helpful Report

Posted 1 year ago

Hi We’re sorry to hear about your recent experience with Face the Future. Please can you provide some context to your review. Kind Regards Face the Future

Posted 1 year ago

“Very pleased Fabulous products”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Have ordered from FTF many times and always been happy.”

Helpful Report

Posted 1 year ago

Hi Jodie, Thank you so much for your wonderful review and orders! 😍 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

Face The Future is rated 4.8 based on 22,810 reviews