Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 23,928 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 23,928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 19th April 2026

Doreen D

Face The Future 5 star review on 7th March 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service, very helpful when i had a query.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your fantastic review! We’re thrilled to hear that you received great customer service and that our team was able to assist you with your query. Your satisfaction means the world to us! Best wishes, Face the Future

Posted 1 year ago

“Paid £7.99 for express delivery but it took a week to come.”

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Posted 1 year ago

Hi Martin, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 year ago

“Pleased with items ordered at a reasonable price”

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Posted 1 year ago

💜

Posted 1 year ago

“I've been a regular customer for 16 year now, always purchase my skin care products from ftf, excellent service.”

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Posted 1 year ago

Hi there, Thank you so much for your wonderful review! We truly appreciate your loyalty over the past 16 years and are thrilled to know you consistently enjoy our service. Your support means everything to us! Warm regards, Face the Future

Posted 1 year ago

“Love face the future. Lovely products. Delivery very quick.”

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Posted 1 year ago

Hi Jane, Thank you for your lovely review! We're so pleased to hear that you love our products and that your delivery was quick. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations! Take care, Face the Future

Posted 1 year ago

“Great service, great product range and easy order / delivery process.”

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Posted 1 year ago

Hi Jemma, Thank you for your wonderful review! We're delighted to hear that you enjoyed our service, product range, and found the order and delivery process easy. Your feedback motivates us to keep providing the best experience possible! All the best, Face the Future

Posted 1 year ago

“Great shampoo and a smooth delivery!”

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Posted 1 year ago

💜

Posted 1 year ago

“Good, prompt service! Many thanks”

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Posted 1 year ago

Hi Tina, Thank you so much for your kind words! We're delighted to hear that you appreciated our prompt service. Your support means a lot to us! Many thanks, Face the Future

Posted 1 year ago

“Great site 😃 brilliant products and service. Will definitely use again when I need more products.”

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Posted 1 year ago

Hi Nichola, Thank you for the wonderful review! We're delighted to hear that you find our site brilliant and appreciate the service we provide. We can't wait to welcome you back when you're ready for more products! Take care, Face the Future

Posted 1 year ago

“Great communication and great delivery. Thank you.”

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Posted 1 year ago

Hi Linzi, Thank you so much for your wonderful feedback! We're delighted to hear that you experienced great communication and delivery. It's our goal to ensure everything runs smoothly for our customers! Best wishes, Face the Future

Posted 1 year ago

“Great items and very good customer service”

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Posted 1 year ago

Hi Rachel, Thank you for your wonderful review! We're delighted to hear that you enjoyed our items and that our customer service met your expectations. Your satisfaction is our top priority! Best wishes, Face the Future

Posted 1 year ago

“Wrong delivery option automatically selected on checking out. No number to call and speak to someone. Only spent so much to get free delivery and only offered a partial refund on the delivery as I was told my query was bottom of the list”

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Posted 1 year ago

Hi Andrew, Thank you for your review. We can see that the priority plus delivery was chosen on your order, this then gives you free priority shipping for the year, we understand this was chosen by mistake but we had sent the order on priority delivery so we could only refund the difference. There is our phone number on our website should you need to call us in future. As mentioned in the emails to you, our emails are worked from oldest to newest to ensure everyone is responded to in the correct order. Kind regards, Face the Future

Posted 1 year ago

“Fantastic products and easy to order/ fast to dispatch!!”

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Posted 1 year ago

Hi Emma, Thank you for your wonderful review! We're delighted to hear that you found our products fantastic and that the ordering process was easy for you. It’s great to know our fast dispatch made your experience even better! Best wishes, Face the Future

Posted 1 year ago

“It's a good product have been using it under my eyes very good Ita very expensive that's why I use it sparinly”

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Posted 1 year ago

Hi David, Thank you for your wonderful review! We're delighted to hear that you're enjoying the product, especially for under your eyes. We understand that it can be a bit of an investment. Your satisfaction is our priority! Best regards, Face the Future

Posted 1 year ago

“Excellent service and delivery thank you”

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Posted 1 year ago

Hi Concepta, Thank you for your wonderful review! We’re delighted to hear that you had an excellent experience with our service and delivery. Take care, Face the Future

Posted 1 year ago

“Everything is ok but delivery sometimes is not good, take time with royal mail! I prefer different delivery company! Back in 2, 3 years time was DHL delivery and was so much better!”

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Posted 1 year ago

Hi Veronica, Thank you for your review. We do only use Royal Mail as our delivery service and can only apologise for any delays on their behalf. Kind regards, Face the Future

Posted 1 year ago

“All good, I got the item fast and it is exactly what I ordered.”

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Posted 1 year ago

Hi there, Thank you for your wonderful feedback! We're delighted to hear that your order arrived quickly and that it was just what you were looking for. Best wishes, Face the Future

Posted 1 year ago

“Fast efficient service, great prices and free samples, what is not to like”

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Posted 1 year ago

Hi Lisa, We really appreciate your kind words! We're so glad you found our service fast and efficient, and we're happy you enjoyed the free samples. Thank you for taking the time to share your experience! Best, Face the Future

Posted 1 year ago

“Great price and speedy delivery. Would recommend.”

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Posted 1 year ago

Hi Valerie, Thank you so much for your fantastic review! We’re thrilled to hear you found great value and enjoyed our speedy delivery. Your recommendation means a lot to us! Warm regards, Face the Future

Posted 1 year ago

“Everything spot on delivery etc no complaints”

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Posted 1 year ago

Hi Gwen, Thank you for your great review! We're so pleased to hear everything was spot on with your delivery. Best wishes, Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 23,928 reviews