Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,459 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,459 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 18th January 2026

Anonymous

Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service always!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Amazing products love the freebie’s arrives very quick”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“The usual 1st class service from Face the Future! I wouldn't buy my Environ products from anywhere else.”

Helpful Report

Posted 1 year ago

Hello Kirstie, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“I Love Sigma brushes and Face The Future is Definitely The BEST place to buy them! Thank U Face The Future 💖”

Helpful Report

Posted 1 year ago

Hey Mia, And thank you! 😍 You have great taste! 😉 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Great service very speedy delivery! Extremely happy”

Helpful Report

Posted 1 year ago

Hi Lauren, We 💜 this. Thank you! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Great service at great prices.”

Helpful Report

Posted 1 year ago

😍

Posted 1 year ago

“Got a great product at a great price. No logistical problems and I like the customer service ethos of the company. I'll be back.”

Helpful Report

Posted 1 year ago

Hi Brendan, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Very prompt delivery and well packed”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“This is the first time ordering of them, prices are good delivery was good. I would order from them again. 😀”

Helpful Report

Posted 1 year ago

Hi Amber, We absolutely 💜 this! We can't wait to see you again. Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Great service and product from these guys. I highly recommend.”

Helpful Report

Posted 1 year ago

Hello Kathryn, Thank you so much! 😊 Don't forget to sign up to our 'Refer A Friend' programme, so that you earn a little treat for each time you recommend us! ➡️ https://www.facethefuture.co.uk/pages/refer-a-friend Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Berry good service and loved my surprise gift”

Helpful Report

Posted 1 year ago

Hey Carol, We’re so glad to hear that you’re enjoying your products! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Great service - quick delivery.”

Helpful Report

Posted 1 year ago

😍

Posted 1 year ago

“Great offer and super quick delivery! Thank you!”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much! 😍 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Excellent service. Very competitive prices. Thanks very much.”

Helpful Report

Posted 1 year ago

Hi there, And thank you! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Excellent products at excellent prices”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“A fast delivery and with 20% off my first order. I am pleased.”

Helpful Report

Posted 1 year ago

Hello Sat, We're so happy to hear this. 😍 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Very prompt service, friendly and convenient. Definitely my go to for buying products in the future.”

Helpful Report

Posted 1 year ago

Hi Ann, Thank you for your wonderful review! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Excellent Service - Fast tracked delivery, great communication , product arrived in good packaging. Will definitely be using again.”

Helpful Report

Posted 1 year ago

Hey Louise, We absolutely 💜 this! Thank you for taking the time to share such wonderful feedback. Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Well I am disappointed because I didn't receive my item witch I complained about it . And I was told that I have to wait 28 days for the investigation to be completed in the mean time I don't have the product I purchased . I think that 28 days to solve a problem like this its a bit excessive . Disappointed”

Helpful Report

Posted 1 year ago

Hi We’re sorry to hear that you are disappointed with the procedure we need to follow for the investigation. We do give 28 days as a guideline, but please be assured that the customer service team do chase claims up on a daily basis and will be in touch as soon as possible. Kind Regards Face the Future

Posted 1 year ago

“Nothing to say about the products they are selling but from my own experience, the customer service is poor and they are easy on blaming customer for any issues you will occur. I have placed the order of two items and only received one in the parcel. I contacted them and explained that the parcel came in a reasonable state and no visible damage was present but it was an easy stick on package and perhaps someone had opened it or I don't know the item came out of it and the delivery guy just sticked it back up? I am not sure but the fact is that I only had 1 item in the parcel. They say they have CCTV in the warehouse and proof of delivery but what about the transit of it? They just told me that is not possible and denied any investigation or even asking to royal mail if anything had happened that day. I am not sending back the other item too because they are just unfair. Easy to just take customer money and make my waste my time contacting them. When submitting the claim form, you cannot even upload a normal photo from your phone. I was not able to and had to send the form without it. I packed the item to send it off and send the pictures to them because I couldn't get the tape off it anymore as it would have ripped the parcel. This is just my experience and I don't know if it is just a one off situation but really I feel like I have been robbed. And now to return the item, I have to pay both fees. The return and the delivery fees as my order was eligible for free delivery. What a rip off. Seriously I lost like £40 Well done, Face the future”

Helpful Report

Posted 1 year ago

Hi Marco We’re sorry to hear that you are disappointed with the experience you have had with ourselves at Face the Future and that this has not met your expectations. Due to customer service providing you with the CCTV evidence and you stating the packaging was intact unfortunately we cannot investigate the matter further. As it was your choice not to keep the product then that is why you needed to pay for the return. Sorry this isn't the outcome you were hoping for. Kind Regards Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,459 reviews