Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,724 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,724 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing in the mystery box that appealed to me very disappointing”

Helpful Report

Posted 1 year ago

Hi Maureen, We’re so sorry to hear that you are disappointed, this is a mystery box that has been put together with some very popular products. Kind regards, Face the Future

Posted 1 year ago

“Present for my grandson good price and delivery”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you for your wonderful review! We're so pleased to hear you found a great price and experienced prompt delivery. We appreciate your support! Best wishes, Face the Future

Posted 1 year ago

“I love this company. They’re always doing discounts on my favourite beauty products. Delivery is always extremely timely. Can’t fault them!!”

Helpful Report

Posted 1 year ago

Hi Rachel, Thank you so much for your wonderful review! We're delighted to hear that you're enjoying our discounts and that your deliveries have been timely. We appreciate your support! Best wishes, Face the Future

Posted 1 year ago

“A speedy service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Speedy delivery, good product at a reasonable price.”

Helpful Report

Posted 1 year ago

Hi Lyn, Thank you for your wonderful review! We're delighted to hear you were pleased with our speedy delivery and found our product to be a great value. 😊 Kind regards, Face the Future

Posted 1 year ago

“Great price for the item I was looking for. Very pleased .”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! We're so glad to hear you found a great price for the item you were looking for. It's always our aim to provide value to our customers. 😊 Kind regards, Face the Future

Posted 1 year ago

“Great experience”

Helpful Report

Posted 1 year ago

Hi Umme, Thank you so much for your amazing feedback! We're so glad to hear you had a great experience with us. Your satisfaction is our priority! 😊 Kind regards, Face the Future

Posted 1 year ago

“Great place to order good prices”

Helpful Report

Posted 1 year ago

Hi Dorothy, Thank you for your fantastic review! We're thrilled to hear you found our prices appealing. It's always our goal to offer great value to our customers. 😊 Kind regards, Face the Future

Posted 1 year ago

“I bought a GESKE face device and it won’t charge. The company refused a refund and said they need to contact the manufacturer. This contravenes consumer rights . I have not yet received a refund”

Helpful Report

Posted 1 year ago

Hi, We can see you have emailed our Customer services and they have replied with the next steps. We do have to contact the manufacturer and action the steps they advise. Kind regards, Face the Future

Posted 1 year ago

“My Order late over 2 weeks, complementary gift newer arrived, please don't offer gifts, just to keep my Order.”

Helpful Report

Posted 1 year ago

Hi, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 year ago

“Great service and amazing prices in comparison to a salon.”

Helpful Report

Posted 1 year ago

Hi Ann, Thank you for your fantastic review! We're thrilled to hear that you found our service and prices to be great. Your support means the world to us! 😊 Kind regards, Face the Future

Posted 1 year ago

“Very good deal on this lotion, arrived quickly, and I'm very impressed.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your fantastic review! We're thrilled to hear you found a great deal and that it arrived quickly. 😊 Kind regards, Face the Future

Posted 1 year ago

“Placed an order for a couple of color wow products to contact face the future a week later chasing my order to find out they didn't have the items in stock. Customer service said if I was happy to wait until the week after when the supplier had the stock, id receive a complimentary shampoo and conditioner which was not sent. All in all waited 3 weeks for my order, disappointed in the service to say the least.”

Helpful Report

Posted 1 year ago

Hi Stacey, Please accept our apologies, we did email to inform you of the delay and offer the free gifts but didn't receive a response from you. As soon as the stock came in your order was despatched but unfortunately didn't have the free gifts as we didn't receive confirmation that you wanted to receive them. Kind regards, Face the Future

Posted 1 year ago

“Affordable prices”

Helpful Report

Posted 1 year ago

Hi Alissa, Thank you for your fantastic review! We're thrilled to hear you found our prices affordable. 😊 Kind regards, Face the Future

Posted 1 year ago

“Very prompt on delivery of my order once certain information they require has been submitted. Good communication regarding delivery.”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you for your fantastic review! We're thrilled to hear that you found our delivery prompt and our communication helpful. 😊 Kind regards, Face the Future

Posted 1 year ago

“Good service”

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Posted 1 year ago

💜

Posted 1 year ago

“Fast delivery on all orders that I’ve placed, great discounts too ! Order all my Environ’s products from here”

Helpful Report

Posted 1 year ago

Hi Louise, Thank you so much for your fantastic review! We're thrilled to hear you enjoy our fast delivery and the great discounts! 😊 Kind regards, Face the Future

Posted 1 year ago

“Still not arrived!!”

Helpful Report

Posted 1 year ago

Hi Michelle, We can see you emailed us about this and have confirmed this has now been delivered. Enjoy your product. Kind regards, Face the Future

Posted 1 year ago

“Great products and service”

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Posted 1 year ago

💜

Posted 1 year ago

“The pump action on one of the items isn’t working”

Helpful Report

Posted 1 year ago

Hi Kate, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,724 reviews