Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,722 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first order and I was very pleased with the discount on offer and also the quick delivery!”

Helpful Report

Posted 1 year ago

Hi Lucy, Thank you for your amazing review! We're thrilled to hear that you were pleased with the discount and our quick delivery. We appreciate your support and hope to serve you again soon! Best, Face the Future

Posted 1 year ago

“Excellent delivery service. Really good price.”

Helpful Report

Posted 1 year ago

Hi Irene, Thank you for your lovely review! We're so pleased to hear you had a great experience with our delivery service and found everything at a fantastic price. Your support means the world to us! Best wishes, Face the Future

Posted 1 year ago

“Received my order with a massive hole in the box and a bag taped around it. Emailed customer service and they just said they will take it up with Royal Mail. No real apology or incentive for me to purchase from them again. Disappointed as I spent almost £100 with them.”

Helpful Report

Posted 1 year ago

Hi Anita, We are sorry to hear this, we have checked the emails and can see our customer service team did apologise for how the package was received from Royal Mail and checked the CCTV to confirm that it had not been sent from us in this way. As you confirmed all of the items were received we have now raised this with Royal Mail. Kind regards, Face the Future

Posted 1 year ago

“Hi we are very pleased with the products we order from you and were wondering if you had any more small samples to gift under eye gel and shampoo thank you kindly 18 Peverel East Beckton London E66WZ”

Helpful Report

Posted 1 year ago

“Quick efficient service and good prices.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Shampoo and conditioner which my hairdresser recommended. Used before and love”

Helpful Report

Posted 1 year ago

Hi Faye, Thank you for your lovely review! It's always great to find products that you love. Kind regards, Face the Future

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Great service, great range of products, best prices online. Delivery was fast and free.”

Helpful Report

Posted 1 year ago

Hi Tyler, Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and found our product range and prices to your liking. Kind regards, Face the Future

Posted 1 year ago

“Ease of ordering and quick delivery”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Good products at great prices”

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Posted 1 year ago

💜

Posted 1 year ago

“Always excellent quick service!!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent service and delivery, you have never let me down. A good wide range of products.”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you so much for your wonderful review! We're delighted to hear that our service and product range have consistently met your expectations. Your support means the world to us! Best wishes, Face the Future

Posted 1 year ago

“Happy to purchase from Face the Future as their price is lower than other shopping sites. My items were shipped fast and carefully packed. Got a freebie as well. Thank you!”

Helpful Report

Posted 1 year ago

Hi Rachel, Thank you so much for your wonderful review! We're delighted to hear that you found our prices competitive and that your items arrived quickly and securely. Enjoy your freebie! Best wishes, Face the Future

Posted 1 year ago

“Delighted with purchase, great price. Prompt delivery, an all round great service.”

Helpful Report

Posted 1 year ago

Hi Alexis, Thank you so much for your wonderful review! We're delighted to hear you had a great experience with us, from the price to the delivery. Best wishes, Face the Future

Posted 1 year ago

“Always prompt delivery. Love having the skin consultation choices and being able to talk to someone on the phone when I need a quick clarification on products. Amazing selection of skincare and brands.”

Helpful Report

Posted 1 year ago

Hi Jeanirene, Thank you so much for your wonderful review! We're delighted to hear that our prompt delivery and skin consultation options are making your experience enjoyable. It's great to know you appreciate having someone to talk to for quick clarifications. We strive to offer an amazing selection to meet your skincare needs! Best wishes, Face the Future

Posted 1 year ago

“Easy to order and quick delivery great”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Super fast delivery and very helpful customer services when I email about an enquiry! 5 star service :)”

Helpful Report

Posted 1 year ago

Hi Sophie, Thank you so much for your glowing review! We're delighted to hear that you had a great experience with our delivery and customer service. Your satisfaction means the world to us! 💜 Best wishes, Face the Future

Posted 1 year ago

“Excellent products and very quick delivery”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Nothing in the mystery box that appealed to me very disappointing”

Helpful Report

Posted 1 year ago

Hi Maureen, We’re so sorry to hear that you are disappointed, this is a mystery box that has been put together with some very popular products. Kind regards, Face the Future

Posted 1 year ago

“Present for my grandson good price and delivery”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you for your wonderful review! We're so pleased to hear you found a great price and experienced prompt delivery. We appreciate your support! Best wishes, Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,722 reviews