Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,725 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,725 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing service, when they say next day delivery they mean it”

Helpful Report

Posted 1 year ago

Hi Mandy, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“All good. I always use a discount code.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Arrived very quickly and well packed. I liked the free sample too. Will come back and order again!”

Helpful Report

Posted 1 year ago

Hi Natalie, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“The item was missing”

Helpful Report

Posted 1 year ago

Hi, We can see this is being dealt with with the customer service team and they have sent all of the evidence and CCTV footage to show that all items were packaged and sent. Kind regards, Face the Future

Posted 1 year ago

“Amazing range of products and delivery. Very organized. Will order again.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent service Excellent product great deals”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and product offerings. 😊 Best wishes, Face the Future

Posted 1 year ago

“Beware of buying anything from them. Worst customer experience ever. Been a hassle from beginning to end and still waiting for my refund.”

Helpful Report

Posted 1 year ago

Hi, We’re so sorry to hear that you are disappointed with the experience you have had with ourselves at Face the Future and that this has not met your expectations. We can see this is being dealt with via email. Kind regards, Face the Future

Posted 1 year ago

“It's the first time I have bought from Face The Future and I have to say I'm very impressed! The item is exactly as described. It came very carefully packed and was delivered very quickly.”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you so much for your fantastic feedback! We're thrilled to hear that you're impressed with your order and enjoyed the careful packaging and speedy delivery. We look forward to serving you again! 💖 Kind regards, Face the Future

Posted 1 year ago

“Bought as a gift for my daughter who uses it all the time. Only thing that helps her skin and calms the Rosacea.”

Helpful Report

Posted 1 year ago

Hi Carol, Thank you so much for your fantastic review! We’re thrilled to hear that your daughter finds it helpful for her skin and Rosacea. Your support means a lot to us! 💖 Kind regards, Face the Future

Posted 1 year ago

“Had a really good discount and two amazing free gifts. Very pleased and delivered quickly”

Helpful Report

Posted 1 year ago

Hi Tina, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the discount and the free gifts. Your satisfaction means the world to us! 💖 Kind regards, Face the Future

Posted 1 year ago

“I had been looking for dermacutic cream for a good price & found on this website! Absolutely made up”

Helpful Report

Posted 1 year ago

Hi Rachel, We're thrilled to hear you found the Dermacutic cream at a great price! Your satisfaction means the world to us. Thank you for the fantastic review! 💖 Kind regards, Face the Future

Posted 1 year ago

“Very happy with the service and prices excellent. 👌🤗”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your fantastic review! We're thrilled to hear you're happy with our service and prices. 😊👌 Kind regards, Face the Future

Posted 1 year ago

“Always happy with the products.”

Helpful Report

Posted 1 year ago

Hi Patsy, Thank you for your fantastic feedback! We're thrilled to hear you’re always happy with our products. 💖 Warm wishes, Face the Future

Posted 1 year ago

“Excellent as always!”

Helpful Report

Posted 1 year ago

Hi Vicki, Thank you so much for your fantastic review! We truly appreciate your continued support. 💖 Kind regards, Face the Future

Posted 1 year ago

“Very fast delivery. Products packed very well and carefully. I'll definitely be back for more. Thank you xx”

Helpful Report

Posted 1 year ago

Hi Wioletta, Thank you so much for your kind words! We're thrilled to hear you loved our fast delivery and careful packaging. We can't wait to welcome you back! 💖 Kind regards, Face the Future

Posted 1 year ago

“Great service and lovely products”

Helpful Report

Posted 1 year ago

Hi Pamela, Thank you for your lovely review! We’re thrilled to hear you enjoyed our service and products. 🌟 Kind regards, Face the Future

Posted 1 year ago

“Face The Future is a professional skincare retailer offering a wide range of dermatologist-recommended products and treatments. Their website is user-friendly, with detailed product descriptions and guidance to help you choose the right solutions for your skin concerns.They also offer competitive pricing and frequent promotions, making premium skincare more accessible. Some users note occasional delays in delivery, but overall, Face The Future is a trusted choice for high-quality skincare products and expert advice.”

Helpful Report

Posted 1 year ago

Hi Daniela, Thank you so much for your fantastic review! We're thrilled to hear that you find our website user-friendly and our product range helpful for your skincare concerns. Your feedback on our pricing and promotions is greatly appreciated, and we’re always striving to provide the best experience possible. We look forward to serving you again soon! 💖 Kind regards, Face the Future

Posted 1 year ago

“Excellent service. Speedy delivery and item arrived well packed and as advertised.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Faster delivery.impressed with the freebies”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Fantastic prices and prompt delivery. Great customer service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

Face The Future is rated 4.8 based on 22,725 reviews