Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,359 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 27th July 2025

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and great price! Very likely will purchase again. ( Started to use the concentrates serum for three day, still too early to see results.)”

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Posted 3 years ago

“Product is very good. Good consistency and coverage. Shame not available in spf 50”

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Posted 3 years ago

“The product was well packed and it has the best price comparing with other websites.”

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Posted 3 years ago

“Competitively priced skin care and highly informative staff. X”

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Posted 3 years ago

“Good stuff”

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Posted 3 years ago

“I think it is a good idea to have a photo of the colors for tinted products to avoid disappointment”

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Posted 3 years ago

“Very good and efficient. I just wish I knew of this point system before with the amount of times Ive bought cosmelan with them. All in all, very good”

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Posted 3 years ago

“Delivery is so good we’ll satisfied with the product Just a small suggestion would be great if samples of good quality products are being send it will let us know how is the sample and order more”

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Posted 3 years ago

“Very fast and efficient service. Happy with purchase. A good transaction and would use again.”

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Posted 3 years ago

“Great! It arrived well packaged, wrapped in bubble wrap with a free sample. Definitely reliable! The website was easy to use and the sun forgettable spf50 looks doesn’t loook cheap I’ll used it this morning for the first time. It was tinted and application was easy and no tingling or burning, unlike other spf I have tried. Love it so far”

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Posted 3 years ago

“very quick delivery and easy ordering service.”

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Posted 3 years ago

“Fast delivery and nicely packaged”

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Posted 3 years ago

“Due to having chase my Environ products for delivery I have only given 4 stars. Normally fast excellent delivery/service.”

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Posted 3 years ago

“I would like to have had free delivery. The product seems nice.”

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Posted 3 years ago

“Usually the service is very good and shipment is very prompt. I have had some not typical mistakes, when the product I paid for was not in stock , or the wrong product was shipped. Also am very surprised that you have offered a Bader sample of the CREAM for 30 pounds or with a purchase of 99 pounds or so . This is their their sample and one can get it free in the shops.”

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Posted 3 years ago

“Great service, fast delivery, excellent products and pricing. I have only left out one star as I think it would be possible to reduce or eliminate all the plastic in the packaging.”

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Posted 3 years ago

Hi Nadia, Thank you for your feedback and for raising your concerns in regards to the excess packaging used. I can confirm all packaging used is recycled via packaging we receive from manufacturers. However, we are always looking for ways to be more environmentally sustainable and will shortly be moving to recyclable packaging. Many Thanks, Face The Future

Posted 3 years ago

“Great service, as always. Disappointed that the advertised discount code didn't work.”

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Posted 4 years ago

Hi Amanda, I am really sorry to hear you experienced issues with the advertised discount code. If you would like to contact our customer services team on shop@facethefuture.co.uk they will be able to resolve this for you. Kind Regards, Face The Future

Posted 3 years ago

“I had a skincare consultation done, Kimberley who worked with me on selecting the right skin care products has been fantastic. I wholeheartedly recommend Face The Future for anything and everything for your skincare needs. The only thing I would say which is why I’ve only picked 4 stars, is the delivery time is a bit slow. But other than that, thank you for everything. You’re amazing!”

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Posted 4 years ago

“Love the products, but how do I apply discount code?”

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Posted 4 years ago

Hi Irene, Thank you for your feedback. All discount codes can be entered in the "Gift card or discount code" box at checkout. Many Thanks, Face The Future

Posted 3 years ago

“As always my product arrived prompt unfortunately I can't give 5 stars due to the price increase being so big. I will be searching an alternative supplier.”

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Posted 4 years ago

Hi Helen, Thank you for your feedback. I am sorry to hear that you are disappointed that there has been an increase in the price of your product(s). I will ensure this feedback is passed on to the manufacturer but unfortunately, as we are a stockist of the brand, we have no control over pricing increases and are required under the terms of our contract with the manufacturer to reflect any increases in price they notify us of. We would be more than happy to provide you with some alternative products at a lower cost price if this would be helpful. Kind Regards, Face The Future

Posted 3 years ago

Face The Future is rated 4.8 based on 21,359 reviews