Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,978 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

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“Lovely products and great service”

Helpful Report

Posted 4 months ago

Hi Astrid, Thank you for your wonderful review! Warm wishes, Team Face The Future

Posted 4 months ago

“Always quick delivery”

Helpful Report

Posted 4 months ago

Hi Liudmila, Thank you for your wonderful review! We're so pleased to hear that you consistently receive quick delivery from us. Your feedback is greatly appreciated! Warm wishes, Team Face The Future

Posted 4 months ago

“Brilliant service . Delivery was so quick and easy ordering”

Helpful Report

Posted 4 months ago

Hi Jackie, Thank you for your wonderful review! We're so glad to hear that you found our service quick and easy. Your satisfaction is our top priority. Warm wishes, Team Face The Future

Posted 4 months ago

“Very good online shop. Love the fact you offer an award scheme. Nice touch adding little samples. Thanks”

Helpful Report

Posted 4 months ago

Hi Josephina, Thank you for your wonderful review! We're so glad you love our reward scheme and appreciate the little samples we include. Your feedback is greatly valued. Warm wishes, Team Face The Future

Posted 4 months ago

“Quick delivery, efficient service and good prices”

Helpful Report

Posted 4 months ago

Hi Krystal, Thank you for your positive review! We're glad to hear that you enjoyed our quick delivery and efficient service, as well as the great prices. Your satisfaction is our priority, and we hope to see you back soon! Warm wishes, Face The Future

Posted 4 months ago

“perfect products choosing, each product in package is useful, and the price is competitive. thanks to the products celection team. Good customer service Efficient shipment only the delivery fee to other european country is a bit high, each time stop me to place more orders.”

Helpful Report

Posted 4 months ago

Hi Betty, Thank you for your wonderful review! We’re so pleased to hear that you love our product selection and find our prices competitive. Your kind words about our customer service and efficient shipping mean a lot to us. We appreciate your feedback regarding the delivery fees, and we are always looking for ways to improve the experience for our customers. Warm wishes, Face The Future

Posted 4 months ago

“App good, speed of delivery good, price okay, product good. Needs some products for guys.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your fantastic review! We’re delighted to hear that you were pleased with our app, the speed of delivery, and the quality of the product. Best regards, Face The Future

Posted 4 months ago

“Have been having trouble sourcing Environ as used to get from my beauty therapist. Came across Face the Future, who not only delivered insanely quickly but also offered discount codes and free gift! Complete game changer - will defo be using them from now on, highly recommend 🤩”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your amazing review! We're thrilled to hear you found us and that our quick delivery, discounts, and free gifts made your shopping experience a game changer! Warm regards, Face The Future

Posted 4 months ago

“I love the products on FTF. I'm a loyalty member but sometimes I get confused with how I can use my points. I wait for the occasional emails/texts for the products I use when they are available for 20% with "no minimum" spent. It's unfortunate to have to wait however as a loyalty member you have to spend a minimum of £250 to only receive £20 off! I feel the loyalty discounts should be spent with no minimum as with already spending for the price of the products I don't really feel it's a fair discount. I'm unsure what I'll do with all my points but I'd rather have my eyes peeled for the occasional 20% discounts on my fav products with no minimum spent. I think it's way more cost effective. Also to point out it's no longer 20% off £250 minimum spent - it's now £20 which is even less of a discount. Please allow customers to use their loyalty points with no minimum spent. We have earned it :) I hope this makes sense :)”

Helpful Report

Posted 4 months ago

Hi Anya, Thank you for taking the time to share your thoughts with us. We truly appreciate your loyalty and completely understand your concerns regarding the points and discounts. Your feedback is valuable, and we will certainly take your suggestion into consideration as we look to improve our loyalty program. We want to ensure that our rewards feel worthwhile for our dedicated members like you. Thank you for being part of the Face The Future community! Warm wishes, Face The Future

Posted 4 months ago

“Good products . Excellent service . Good delivery.”

Helpful Report

Posted 4 months ago

Hi Margaret, Thank you so much for your glowing review! We’re thrilled to know that you found our products to be great and that our service and delivery met your expectations. Warm wishes, Face The Future

Posted 4 months ago

“Great company very reliable I use them quite a bit and appreciate the offers and skin care advice”

Helpful Report

Posted 4 months ago

Hi Deborah, Thank you so much for your glowing review! We're thrilled to hear that you find us reliable and appreciate our skincare advice and offers. Your loyalty means a lot to us, and we can't wait to assist you again soon! Warm wishes, Face The Future

Posted 4 months ago

“Great products, great prices, great deliveries.”

Helpful Report

Posted 4 months ago

Hi Louise, Thank you for your fantastic review! We're thrilled that you found our products great, our prices competitive, and our deliveries prompt. Warm regards, Face The Future

Posted 4 months ago

“Excellent service and super quick delivery. Really pleased.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your excellent review! We're thrilled to hear that you experienced our quick delivery. Warm wishes, Face The Future

Posted 4 months ago

“I love the Environ products ,,it makes you more younger by use of every bottle.”

Helpful Report

Posted 4 months ago

Hi Mandeep, Thank you for your fantastic review! Warm wishes, Face The Future

Posted 4 months ago

“Website is easy to use delivery is fast and prices are excellent - also a nice surprise when you get a reward from the bonus scheme”

Helpful Report

Posted 4 months ago

Hi Rachael, Thank you for your amazing review! We’re thrilled to hear that you found our website easy to use and enjoyed our fast delivery and excellent prices. It’s fantastic that you were pleasantly surprised by our reward scheme too! Warm wishes, Face The Future

Posted 4 months ago

“Excellent service. Would definitely use them again.”

Helpful Report

Posted 4 months ago

Hi Jessica, Thank you so much for your excellent review! We're thrilled to hear that you had a great experience with our service and would consider using us again. Your support means a lot to us! Warm wishes, Face The Future

Posted 4 months ago

“Excellent service. Brilliant products”

Helpful Report

Posted 4 months ago

Hi Sue, Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our excellent service and found our products brilliant. Your support means a lot to us! Warm wishes, Face The Future

Posted 4 months ago

“After ordering a very prompt delivery”

Helpful Report

Posted 4 months ago

Hi Margaret, Thank you for your lovely review! We’re thrilled to know you received your order promptly. Warm wishes, Face The Future

Posted 4 months ago

“I sent you two e-mails. I opened and used one of the products I bought and it burned my face. I requested a refund. I have used this brand of products before.”

Helpful Report

Posted 4 months ago

Hi Birgul, Thank you for your review. We can see this is being dealt with via email with our customer service team. Kind regards, Face the Future

Posted 4 months ago

“Order arrived quickly, as described. Fab service”

Helpful Report

Posted 4 months ago

Hi Sarah, Thank you for your fantastic review! We’re thrilled to hear that your order arrived quickly and that you found our service fab. Warm wishes, Face The Future

Posted 4 months ago

Face The Future is rated 4.8 based on 21,978 reviews