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Face The Future Reviews

4.8 Rating 21,978 Reviews
95 %
of reviewers recommend Face The Future
Company Reviews Product Reviews
22,156
 Metrics Info
4.8
Based on 21,978 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Face The Future Reviews

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

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Tracey S
Verified Buyer
“Fast shipping easy ordering. Environ products are the best and this company offers competitive pricing. I will order from you again”
Helpful Report
Posted 5 months ago
Hi Tracey, Thank you so much for your glowing review! We’re thrilled to hear you had a smooth ordering experience and appreciate our competitive pricing on Environ products. Warm wishes, Face The Future
Posted 4 months ago
Jenna R
Verified Buyer
“Easy to use, love the fact that I had to complete consultation to make sure products were right for my skin! Highly recommend!”
Helpful Report
Posted 5 months ago
Hi Jenna, Thank you for your amazing review! Warm wishes, Face The Future
Posted 4 months ago
Sana N
Verified Buyer
“Quick dispatch and very pleased with on time delivery.”
Helpful Report
Posted 5 months ago
Hi Sana, Thank you so much for your lovely review! We're thrilled to hear you were pleased with the quick dispatch and on-time delivery. Warm wishes, Face The Future
Posted 4 months ago
Anonymous
Verified Buyer
“Excellent service, no complaints. Was concerned about my order after reading reviews of expired products. My sunscreen is good until 2027. Happy customer, will definitely purchase again since prices are so competitive.”
Helpful Report
Posted 5 months ago
Hi there, Thank you so much for your amazing review! Warm wishes, Face The Future
Posted 4 months ago
Marie S
Verified Buyer
“Having been a customer at Cult Beauty and Look Fantastic for many years, Face the Future is now my favourite place for skincare and toiletries. I love the prices and special offers. I love the free gifts, too. The information about products is helpful. The special buy collections are better than those from other sites. The boxes have a good mix of high end products rather than more and more cleansers. Communication and delivery have always been very efficient. I am glad I gave Face the Future a try. My last purchase was a collection of mini products fir a friend going into hospital for major surgery. She has not used them yet but I am sure she will love them.”
Helpful Report
Posted 5 months ago
Hi Marie, Thank you so much for your glowing review! We're thrilled to be your favorite for skincare and toiletries, and we love that you appreciate our special offers and helpful product information. It's wonderful to hear that our collections resonate with you! We truly hope your friend adores her mini products when she gets a chance to use them. Warm wishes, Face The Future
Posted 4 months ago
Wendy I
Verified Buyer
“Love the service provided and prices are generally good. Just sad I never seem to be in time to get the freebie 😂”
Helpful Report
Posted 5 months ago
Hi Wendy, Thank you for your lovely review! We’re so glad to hear you enjoy our service and prices. We completely understand the frustration of missing out on freebies—hopefully, you’ll snag one next time! 😄 Warm wishes, Face The Future
Posted 4 months ago
Jackie A
Verified Buyer
“Love this make have brought a few products All very good”
Helpful Report
Posted 5 months ago
Hi Jackie, Thank you for your amazing review! We're thrilled to hear that you love the products you've tried. Warm wishes, Face The Future
Posted 4 months ago
REENA D
Verified Buyer
“Item arrived in good time. No issues.”
Helpful Report
Posted 5 months ago
Hi Reena, Thank you for your positive feedback! We're delighted to hear that your item arrived promptly and without any issues. Warm wishes, Face The Future
Posted 4 months ago
Yuliyana P
Verified Buyer
“I still haven't received my order, I wrote you two emails and I haven't received a response.”
Helpful Report
Posted 5 months ago
Hi Yuliyana, Thank you for your review. We can see that you have been emailing our customer service team and they have been assisting you with your query. The issue seems to be that you chose InPost as your delivery option at checkout. As mentioned in the email, your parcel has been returned to us as it wasn't collected from the InPost locker. If we can be of any further assistance, please contact us via email. Kind regards, Face the Future
Posted 4 months ago
Anonymous
Verified Buyer
“They shipped to Spain without any issues.”
Helpful Report
Posted 5 months ago
Hi there, Thank you for your amazing review! Warm wishes, Face The Future
Posted 4 months ago
Sandrine M
Verified Buyer
“The delivery arrived quickly and I am really satisfied with products . Great website .”
Helpful Report
Posted 5 months ago
Hi Sandrine, Thank you for your amazing review! We’re so pleased to hear that your order arrived quickly and that you are satisfied with our products. Your feedback means a lot to us! Warm wishes, Face The Future
Posted 4 months ago
Anonymous
Verified Buyer
“The items purchsed were a gift for my daughter and she absolutely loves it! Great service - fast and simple. We're both new fans!”
Helpful Report
Posted 5 months ago
Hi there, Thank you so much for your amazing review! We’re thrilled to hear that your daughter loves her gift and that you had a great experience with our service. Warm wishes, Face The Future
Posted 4 months ago
Helen N
Verified Buyer
“This was the first time as a customer with Face the Future ( cool name!) My order arrived very promptly in an appropriate size box. ( It wasn't vast with masses of packing ) Thankyou for an excellent service.”
Helpful Report
Posted 5 months ago
Hi Helen, Thank you so much for your fantastic review! We’re delighted to hear that your order arrived promptly and that you appreciated our eco-friendly packaging. Your kind words mean a lot to us! Warm wishes, Face The Future
Posted 4 months ago
Anonymous
Verified Buyer
“Incredible and safe packaging. Loved the products too!!”
Helpful Report
Posted 5 months ago
Hi there, Thank you for your wonderful review! We're delighted to hear that you loved the products and appreciated our packaging. Warm wishes, Face The Future
Posted 4 months ago
Laurena C
Verified Buyer
“Caring and compasionate listened to my needs and together we decided on the best products.”
Helpful Report
Posted 5 months ago
Hi Laurena, Thank you so much for your lovely review! We’re thrilled to hear that you felt listened to and supported in choosing the best products for your needs. Your feedback truly means a lot to us! Warm wishes, Face The Future
Posted 4 months ago
Katie N
Verified Buyer
“Been ordering from FtF for some time now. Great company. Thank you.”
Helpful Report
Posted 5 months ago
Hi Katie, Thank you for your wonderful review! We’re so glad to hear that you’ve enjoyed ordering from Face The Future. Your support means the world to us! Warm wishes, Team Face The Future
Posted 5 months ago
Jattinder L
Verified Buyer
“My parcel that I ordered from Face The Future arrived on time and I was pleased with the product”
Helpful Report
Posted 5 months ago
Hi Jattinder, Thank you for your fantastic review! We’re delighted to hear that your parcel arrived on time and that you’re pleased with the product. Warm wishes, Team Face The Future
Posted 5 months ago
Zubair I
Verified Buyer
“Quick delivery”
Helpful Report
Posted 5 months ago
Hi Zubair, Thank you for your great review! We’re delighted to hear that you had a quick delivery experience with us. Warm wishes, Team Face The Future
Posted 5 months ago
Georgina M
Verified Buyer
“excellent service, excellent choice of products, excellent price ! Wee done,”
Helpful Report
Posted 5 months ago
Hi Georgina, Thank you for your fantastic review! We’re thrilled to hear that you found our service, product selection, and pricing to be excellent. Your kind words mean a lot to us! Warm wishes, Team Face The Future
Posted 5 months ago
Jacob H
Verified Buyer
“Really great, great prices the shipping came on time and you can really tell that they care about their customers!”
Helpful Report
Posted 5 months ago
Hi Jacob, Thank you so much for your wonderful review! We’re thrilled to hear that you’re pleased with our prices and the timely shipping, and recognised how we care about our customers. Warm wishes, Team Face The Future
Posted 5 months ago
Face The Future is rated 4.8 based on 21,978 reviews
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