Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,321 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,321 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 29th April 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Good company. The price and delivery.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Very informative and nice products. On my old skin I find the sunscreen for eyes a little thick - but then it is doing its job! The face sunscreen goes on like a dream - no white or yellow cast - so am delighted with that.”

Helpful Report

Posted 1 year ago

Hi there, Thank you! We’re so glad to hear that you’re enjoying your products too! 💜 We are 100% sure that your skin is absolutely ✨glowing✨ Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Product arrived promptly. My only gripe is that a small pot arrived in a huge box . A ridiculous waste of packaging which made it too big to go through the letter box.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback. 💜 We'll be sure to pass this on to our Dispatch Team, to make sure any necessary improvements are made. Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“I love shopping with Face the Future and proud to be a top tier loyalty member, the only slight drawback I have is the "minimum spend" to use the 20% discount codes. I feel for the amount that I purchase, and amount of points collected, you should be allowed to used the discount codes for any amount spent. Sadly I'll have to hop between other retailers to occasionally get the best value for money. Having said that I do love the products and fantastic service :)”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“I absolutely love this site and dread to think how much money I’ve spent with this brilliant company over the years. They just have the best products and great advice. I do find the app not terribly user friendly and bye rewards scheme makes it really difficult to actually redeem your points. Which is frustrating. They do have great promotions though!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Very goog always amazing service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“delivered on time packaged fine. have now tried the product. The cream is not has soft has I thought it would be but it is ok”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Fast delivery”

Helpful Report

Posted 1 year ago

🙌💜

Posted 1 year ago

“Good prices and quick delivery, however my items were not well packaged and a shampoo I had ordered had burst open in the bag. I’m just glad that the other items were not bought as gifts as all the boxes were damaged as a result.”

Helpful Report

Posted 1 year ago

Hey Caroline, We are so sorry to hear this. 🙁 We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. If you reference REVIEWS.io, we will be able to advise the Customer Service Team if your review. Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Great products. Slow postage.”

Helpful Report

Posted 1 year ago

Hi Lisa, Thank you for your review. 😊 We can see that this was delayed, as we were awaiting an Environ Consultation from yourself. 🙁 Our Environ products are subject to consultation, which we do outline on our website. Alongside this, we do ensure that a new form is emailed when needed. These are required every 4 months, to allow us to release your order. This is due to the high concentration of active ingredients within the Environ range and is imposed directly by Environ to ensure the safety of our customers. Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“All good with order and delivery but had a problem on site prices kept changing whilst trying to order”

Helpful Report

Posted 1 year ago

Hi Susan, That's odd! 🙁 Please feel free to contact our Customer Service Team on shop@facethefuture.co.uk, should you need any help with this. Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Nice range, quick delivery, good customer support”

Helpful Report

Posted 1 year ago

💜💜💜

Posted 1 year ago

“Fast delivery, easy ordering process. Can't comment on the product as it was a gift for my daughter and she hasn't tried the product yet.”

Helpful Report

Posted 1 year ago

Hi Diane, Thank you! 💜 We hope she loves it! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“quick delivery, relatively easy process”

Helpful Report

Posted 1 year ago

🙌💜

Posted 1 year ago

“Great discount but slow delivery”

Helpful Report

Posted 1 year ago

Hi Sylvia, Thank you for taking the time to leave a review. 😊 We can see that you selected our 2-5 working days at checkout, as your delivery option. Your order was dispatched on the 24th May and delivered on the 28th May, the 4th working day. However, we do have a few faster options, which may be of use when you next order: https://www.facethefuture.co.uk/pages/delivery Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Very pleased with my products and delivery”

Helpful Report

Posted 1 year ago

🙌💜

Posted 1 year ago

“All good. Prompt delivery item good low price”

Helpful Report

Posted 1 year ago

💜💜💜

Posted 1 year ago

“Easy site to use and quick delivery”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Very happy with the product,and the service.”

Helpful Report

Posted 1 year ago

💜💜💜

Posted 1 year ago

Face The Future is rated 4.8 based on 21,321 reviews