Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,353 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great choice of products at good prices”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your excellent review! We’re thrilled to hear you enjoyed our service and found our product selection to be great at good prices. Warm wishes, Team Face The Future

Posted 2 months ago

“Competitively priced quality product and very quick delivery deserving of 5 stars .”

Helpful Report

Posted 2 months ago

Hi, Thank you for your fantastic review! We’re delighted that you found our product competitively priced and appreciated the quick delivery. Warm wishes, Team Face The Future

Posted 2 months ago

“Great value for money on great skin products with great service”

Helpful Report

Posted 2 months ago

Hi Christopher, Thank you for your amazing review! We’re so glad to hear that you found great value in the skin products and appreciated the service we provide. Warm wishes, Team Face The Future

Posted 2 months ago

“Great service and Fast response👍🏻”

Helpful Report

Posted 2 months ago

Hi Manee, Thank you for your wonderful review! We appreciate your kind words about our service and are glad you experienced a fast response. Warm wishes, Team Face The Future

Posted 2 months ago

“Great discounts offered on a range of products and fast dispatch. I will definitely buy from here again.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your wonderful review! We’re excited to hear that you enjoyed our discounts and the fast dispatch. We can’t wait to welcome you back for your next purchase! Warm wishes, Team Face The Future

Posted 2 months ago

“Try them if you really want the product, but it is possible that you will not recieve, customer service were slow to react as well”

Helpful Report

Posted 2 months ago

Hi David, thank you for your review. We have looked into this and can see the issue was wth InPost as your parcel was stuck with them. We do apologise for this. We can also see that you emailed us on a Saturday and received a response on Monday when we opened again. Our customer service team also kept you up to date with everything via phone calls. We are sorry we couldn't provide a replacement of your order and have issued a refund. Kind regards, Face the Future

Posted 2 months ago

“Good range of products and promotions. Delivery was fast. No problems at all.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your wonderful review! We're so pleased to hear that you enjoyed our range of products and promotions, and that your delivery was fast. Warm wishes, Team Face The Future

Posted 2 months ago

“I have been with the company for several years. Great service, products as advertised.”

Helpful Report

Posted 2 months ago

Hi Ludmila, Thank you for your wonderful review! We're so happy to hear that you have been with us for several years and appreciate our service. Warm wishes, Team Face The Future

Posted 2 months ago

“The lovely lady at FTF was so helpful when I called for some advise re Use by dates on some Environ products. I have been using environ for a number of years so when there is a great offer available I like to stock up ! My telephone call was promptly followed up with a phone call. Great customer service .”

Helpful Report

Posted 2 months ago

Hi Tina, Thank you for your wonderful review! We're delighted to hear that our team was able to assist you with your inquiries about Environ products. It's always great to help our customers make informed choices, especially when they’re stocking up on their favorites! Warm wishes, Team Face The Future

Posted 2 months ago

“All perfect as usual.”

Helpful Report

Posted 2 months ago

Hi Brenda, Thank you so much for your wonderful review! We’re thrilled to hear that everything was perfect for you as always. Your continued support means the world to us! Warm wishes, Team Face The Future

Posted 2 months ago

“Very quick response and delivery.”

Helpful Report

Posted 2 months ago

Hi Janice, Thank you for your great review! Kind regards, Team Face The Future

Posted 2 months ago

“Great informative website. It provided really good comprehensive information to help visitors explore options for different skin types and needs. For example: I read some guidance about exfoliation. It helped me to realise that I might be overdoing this and damaging my skin.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear that you found our website informative and that the guidance on exfoliation was helpful for your skincare journey. It’s great to know you’re exploring the best options for your skin type! Warm wishes, Team Face The Future

Posted 2 months ago

“Great value price for a product that protects my bald head from the sun. Delivered within 2 days of ordering.”

Helpful Report

Posted 2 months ago

Hi Kim, Thank you for your wonderful review! We’re so pleased to hear that you found great value in our product and enjoyed the prompt delivery. Warm wishes, Team Face The Future

Posted 2 months ago

“I had a lovely surprise of a mini magazine in my recent order and I can’t wait to read it! Although we are in the digital age, you can’t be these added touches, and which is what makes me come back to order from FTF! Making online ordering feel different. Their podcast is a very good listen too!”

Helpful Report

Posted 2 months ago

Hi Debbie, Thank you for your wonderful review! We’re so glad you enjoyed the mini magazine surprise—it's those little touches that we love to add to make your experience unique. We appreciate your support and are thrilled to know that our podcast is a hit with you too! Warm wishes, Team Face The Future

Posted 2 months ago

“Great product”

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Posted 2 months ago

Hi Martin, Thank you for your wonderful review! Warm wishes, Team Face The Future

Posted 2 months ago

“I really loved the eye firming cream I recommend it to my friends that is why I have ordered 4 of them.”

Helpful Report

Posted 2 months ago

Hi Vivienne, Thank you so much for your lovely review! We’re thrilled to hear that you loved the eye firming cream and that you’re sharing the love with your friends. Warm wishes, Team Face The Future

Posted 2 months ago

“This is a great place to buy your skincare . The products arrive in good time and best of all really great prices...Smashing website.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your wonderful review! We're thrilled to hear that you found our prices great and that your products arrived promptly. Your kind words about our website mean a lot to us! Warm wishes, Team Face The Future

Posted 2 months ago

“I bought an item from Face the Future which was much cheaper than buying from anywhere else. Arrived really quickly. Very pleased.”

Helpful Report

Posted 2 months ago

Hi Katie, Thank you for your amazing review! We're so glad to hear you found a great deal with us and that your order arrived quickly. Warm wishes, Team Face The Future

Posted 2 months ago

“Great product and even better price”

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Posted 2 months ago

Hi Oyebode, Thank you for your fantastic review! We're delighted to hear that you’re enjoying the product at such a great price. Warm wishes, Team Face The Future

Posted 2 months ago

“Lovely 😊😘😘😘”

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Posted 2 months ago

Hi Siriphan, Thank you for your lovely review! Warm wishes, Team Face The Future

Posted 2 months ago

Face The Future is rated 4.8 based on 22,353 reviews