Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.68

“Had to wait 5 days”

Posted 1 year ago

Hi Katie, Thank you for your feedback! I understand that waiting can be frustrating. However, I'm glad to inform you that your order status shows "Unlock Complete," which means your iPhone XR from EE UK has been successfully unlocked. If there’s anything more I can help with, or if you have questions about the next steps, just let me know! Best regards, Charlotte

Posted 1 year ago

“Waste of my time, I told them my deadline, which they couldn't meet fair enough, but they then extended their original deadline and it took much longer. Too expensive. Asked for a refund before it was done because it was going to be completely useless and they denied me without hesitation. Now they're trying to offer me £10 to leave a good review and not a bad one. No thank you.”

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Posted 1 year ago

Hi Miss Surian-bailey, I'm really sorry to hear about your experience. I understand how frustrating it can be when deadlines aren’t met, especially when you’re counting on the unlock to work. I appreciate your feedback on the cost as well. Just to clarify, the payments you've made for the Eligibility Check and Unlocking Code were outlined during the checkout process, and I assure you that we do our best to keep our services transparent. Since your order status shows "Unlock Complete" and you have your unlocking codes, I would encourage you to give it a try! If you encounter any issues, we're here to help you troubleshoot them. Thanks for sharing your thoughts, and I hope your experience improves from here! Best, Charlotte

Posted 1 year ago

“The codes worked great but took a few days to come through, should have been upfront with the 2 charges.”

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Posted 1 year ago

Hi Gavin, Thank you for your feedback! I'm glad to hear that the unlocking codes worked for you. I understand that the process took a few days and that the multiple charges might have been a surprise. Just to clarify, all costs, including the £11.99 Eligibility Check and the £45 Standard Unlock, are detailed on the checkout page before you complete your purchase. We appreciate your understanding as we work to provide quality service. If you have any further questions or need assistance, feel free to reach out! Best, Charlotte

Posted 1 year ago

“Worked as promised. More efficient than vodafone”

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Posted 1 year ago

Hi Nigel, Thank you so much for your kind words! We’re thrilled to hear that our service worked efficiently for you and outperformed Vodafone. If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your unlocked Samsung Galaxy A20e! Best regards, Charlotte

Posted 1 year ago

“Quick service but I wasn’t aware that I would have to pay an additional £26 after the initial £11.99 so it has made it far more expensive than anticipated.”

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Posted 1 year ago

Hi Anna, Thank you for your feedback! I completely understand how unexpected costs can be frustrating. Just to clarify, the initial payment of £11.99 is for the Eligibility Check, and the additional £26 is for the Standard Unlocking. This breakdown is always outlined during the checkout process to ensure transparency, but I’m sorry if it wasn’t clear enough. Now that your order status is "Unlock Complete," you can use the unlocking code "06995599" to enjoy your Doro DFC-0050 on any network! If you have any questions about the unlocking process, feel free to ask. We're here to help! Best, Charlotte

Posted 1 year ago

“Unlocked my phone quickly so happy. However the price advertised is only a teaser to get you on the hook. The actual cost is three times that! Just be honest you'll still get the business.”

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Posted 1 year ago

Hi Michael, Thank you for sharing your feedback! I'm glad to hear that your phone was unlocked quickly. I understand your concerns about the pricing. Just to clarify, all costs are outlined on the checkout page before you complete your purchase, including the initial eligibility check and the unlocking payment. We strive to be as transparent as possible, and I appreciate your thoughts on honesty—it helps us improve! If you have any more questions or need assistance, feel free to reach out. Enjoy your unlocked Samsung Galaxy S10! Best, Charlotte

Posted 1 year ago

“Didn't do any intended work and repeatedly asked for unjustified payments”

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Posted 1 year ago

Hi Owen, I appreciate your feedback regarding your experience. I understand that you've made payments for the Eligibility Check (£11.99) and the Standard Unlock (£26) for your Huawei P Smart Pro 2019. As you might have seen during the checkout process, these payments are necessary steps we take to ensure a successful unlock. Great news! Your order status is "Unlock Complete," meaning the unlock has been successful. You can now use your device on different networks. If you have any trouble using the unlock code (2589590207440532), please follow the instructions provided in your email, or feel free to reach out for assistance. Thank you for your patience, and I hope you enjoy your unlocked phone! Best, Charlotte

Posted 1 year ago

“Please note this is a much more expensive serice than you think - when you pay it is just an eligibility check and then an extra £26 to unlock - but you get £10 refund for writing a review - so hear goes! :) £11.99 to check eligibility and then £26 to unlcok - many carriers offer this service for free.....”

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Posted 1 year ago

Hi Anna, Thank you for your review! I understand you have concerns regarding the multiple payments needed for unlocking your iPhone SE 2020. Just to clarify, the £11.99 you paid was for the eligibility check to ensure your device could be unlocked, and the £26 is for the standard unlocking service itself. Since your order status shows "Unlock Complete," it looks like everything has gone smoothly! If you have any further questions or need assistance completing the unlocking process, feel free to reach out. We genuinely appreciate your feedback, and don’t forget you can earn £10 back for writing a review! Best wishes, Charlotte

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Hamzah Khalid, Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our service. If you have any further questions or need assistance while unlocking your iPhone 11 from Three UK, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 1 year ago

“Quick and efficient service on unlocking my old phone for resale.”

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Posted 1 year ago

Hi Mum + Dad, Thank you for your kind review! We're thrilled to hear that you had a quick and efficient experience unlocking your old phone for resale. If you need any further assistance or have any questions about our services, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 1 year ago

“Very speedy and efficient service buy unfortunately did not work on my S22 Ultra.”

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Posted 1 year ago

Hi Sally El-daou, Thank you for your feedback! I'm sorry to hear that the unlocking process for your Galaxy S22 Ultra didn't work as expected. I see that your order status is "Unlock Complete," which means the codes have been generated for you to use. Please make sure to enter the codes exactly as provided: NCK 93617048 and MCK 70127810. If you're having trouble, let us know, and we're here to help guide you through the process! We appreciate your understanding and are focused on ensuring you achieve the final unlock. Best, Charlotte

Posted 1 year ago

“Was goood quick but quite expensive”

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Posted 1 year ago

Hi Allan, Thank you for your feedback! I’m glad to hear that you found the unlocking process quick. I understand that it can feel a bit pricey, but I want to reassure you that all costs were clearly outlined during the checkout process. To get your iPhone 11 unlocked, the eligibility check and unlocking payment are standard steps. If there's anything more I can help with or if you have any questions about the process, feel free to ask! Best regards, Charlotte

Posted 1 year ago

“The process was simple enough but the full costs were not visible up front.”

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Posted 1 year ago

Hi M Brooks, Thank you for your feedback! I'm glad to hear the process was simple for you. I understand your concern about the costs not being fully visible upfront. We do strive to make all payment details clear on the checkout page, where it outlines both the Eligibility Check and Unlocking Payment. If you have any questions or need assistance with your unlock, feel free to reach out. Your Samsung Galaxy A40 is now unlocked with the provided code, so you should be good to go! Enjoy using your device on any network! Best, Charlotte

Posted 1 year ago

“Where I bought my phone said it was unlocked but when I traveled and used my eSIM it said it wasn’t working. This was a little pricey but it did the job in a pinch while we were traveling abroad”

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Posted 1 year ago

Hi Teresa, Thank you for your feedback! I’m glad to hear that our service helped you while you were traveling. I understand that unlocking can feel a bit pricey, but we strive to ensure all costs are clear on the checkout page to keep the process as straightforward as possible. If you have any questions about your unlock status or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Charlotte

Posted 1 year ago

“It took 6 weeks to get the phone unlocked. But they did unlock it. AT&T would have unlocked it for free in 8 1/2 weeks. Paid $130 thinking it would be fast. Next time I will just wait for the phone company.”

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Posted 1 year ago

Hi Jack Jr, Thank you for your feedback! We're glad to hear your Samsung Galaxy Z Flip has been successfully unlocked. We understand the wait can be frustrating. Our process times can vary, as they're often dependent on the network's response times, which are out of our control. We appreciate your patience and are committed to providing a reliable service. Should you choose to unlock another device in the future, we'd be happy to assist you! If you have any more questions or need further assistance, please don't hesitate to ask. Best, Charlotte

Posted 1 year ago

“expressunlnlocks is good @ cheap”

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Posted 1 year ago

Hi Ellie Perrin, Thank you for your recent review! I'm happy to hear you found our service affordable. Regarding the multiple payments, I want to clarify that your initial payment of £11.99 covered the Eligibility Check, and the £26 was for the Standard Unlock. This two-step process is necessary to ensure your Samsung I9070 Galaxy S Advance is eligible for unlocking and to provide you with the correct codes. I'm pleased to inform you that your order status is "Unlock Complete", and you can now use the unlock code "1838484031404683" to unlock your phone! If you have any questions about the unlocking process or need further assistance, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 1 year ago

“Easy enough to follow however two payment were required (which was not clear) and took far longer to unlock than advertised.”

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Posted 1 year ago

Hi Mrs. Pye, Thank you for your feedback! I understand how the two payments might have been unexpected. Just to clarify, the Eligibility Check is the first step to ensure your device can be unlocked, and then the unlock payment covers the unlocking process itself. This is mentioned on the checkout page before you complete your purchase. As for the longer unlock time, I’m sorry for any delays you've experienced. We strive to keep customers updated and appreciate your understanding as we work with the networks. If you have any further questions or need assistance, feel free to reach out! Best regards, Charlotte

Posted 1 year ago

“I did not like the service since it was unneeded and verizon does not do puk codes.”

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Posted 1 year ago

Hi Michael, I appreciate your feedback, and I'm sorry to hear you found the service unnecessary. Just to clarify, the process we follow is important for ensuring the unlock can be completed correctly. Verizon typically doesn't use PUK codes in the unlocking process, but our eligibility check is essential to determine the specific unlocking requirements for your device. If there's anything else about the service you'd like to discuss or clarify, please feel free to reach out. We're here to help! Warm regards, Charlotte

Posted 1 year ago

“I was a bit surprised and suspicious when having paid £11.99 for an unlock code for my mobile broadband device I had to pay another £23.99 on top. To be legally fair if I had read all the small print that information was written in there somewhere. Finally I eventually went ahead and paid the second payment and within an hour my device was unlocked so for £36 I was able to easily unlock my EE device. Having said all of that, EE unlock your device for free but I haven't ever got it to work and always ended up with an error message. And a final finally.... I have tried three other sims from rival major providers and EE is by far the fastest.”

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Posted 1 year ago

Hi Geoffrey, Thank you for sharing your experience with us! I completely understand how the multiple payment steps can be a bit surprising, and I appreciate your patience in the process. We always make our costs clear on the checkout page, which can help in understanding the steps involved. It’s great to hear your ALCATEL EE70 is now unlocked and that it’s working well with your other sim cards! If you ever have any more questions or need assistance in the future, feel free to reach out. We're here to help! Best, Charlotte

Posted 1 year ago

“This did work and my son's phone is unlocked. However it is very easy to miss the text that says that payment is in 2 stages, the first £12 to check details and then a further £26 to actually get the phone unlocked. We missed this detail and the information is not available on the website. It would be good if it was clearer.”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email

expressunlocks.com Reviews