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expressunlocks.com Reviews

4.6 Rating 2,390 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 2,390 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
The code work well, but I had to wait around six days.
Helpful Report
Posted 1 year ago
Took a while and was delayed by quite a few days but after a manager prioritised the case it was completed shortly afterwards
Helpful Report
Posted 1 year ago
Hi Dan Brown, Thank you for your feedback. I'm glad to hear that once your case was prioritized by the manager, the unlocking process was completed shortly afterwards. We strive for timely service and I apologize for any delays you experienced. Just to clarify, you initially paid £11.99 for the Eligibility Check and then £33 for the Standard Unlock, both of which are essential steps outlined on our checkout page. As your status is "Unlock Complete," your iPhone SE should now be ready to use with any network, including O2 UK. If you encounter any issues or have further questions, please do not hesitate to reach out. We appreciate your patience and thank you for using ExpressUnlocks! Best regards, Charlotte
Posted 1 year ago
Took a couple of days and cost more than phone is worth
Helpful Report
Posted 1 year ago
Hi William Hunt, Thank you for sharing your experience with us. I understand that the time taken and the cost involved may have been frustrating for you. The process you followed, starting with the £11.99 Eligibility Check and then the £33 Standard Unlock, is crucial for ensuring that your iPhone 6S can be unlocked successfully. As noted in our terms, all costs are clearly outlined on the checkout page prior to purchase, so there are no hidden fees. The good news is that your unlock status is now "Unlock Complete," meaning your iPhone 6S should be fully unlocked and ready to use with any compatible network. If you encounter any issues, please don't hesitate to reach out to us, and we'll assist you further. I hope this clarifies things a bit and improves your overall experience with us. Best regards, Charlotte
Posted 1 year ago
Really good service
Helpful Report
Posted 1 year ago
Hi Susan Thomas, Thank you for your review! It's great to hear that you had a positive experience with our service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Warm regards, Charlotte
Posted 1 year ago
För dyrt nu borde varna innan man betalar och sen betalar igen. Ni är jätte luriga om inte jag får mer 20 euro så kommer jag skriva recensioner om er. Och jag har en Youtube kanal och lägga er på.
Helpful Report
Posted 1 year ago
Hej Almir, Tack för att du hörde av dig. Jag förstår din oro över kostnaderna. Jag vill försäkra dig om att alla avgifter, inklusive nätverkskontrollen (5,99 €), kvalificeringskontrollen (28,99 €) och standardupplåsning (82 €), är tydligt angivna på kassasidan innan köp. Med tanke på att din beställningsstatus är "Unlock Complete", bör du kunna använda koderna som tillhandahålls för att låsa upp din Samsung Galaxy A70. Här är de för din bekvämlighet: - Nätverk: 48057953 - Leverantör: 60039582 - SUBNET: 00000000 - Defeze: 51573681 - Extra: 00000000 - Extra2: 39120169 Om din telefon inte uppmanar en upplåsningskod när du sätter in en icke -bh SIM-kort måste du fortsätta med en fjärrupplåsning via USB, vilket är en extra tjänst. Detta krav anges i förväg i våra villkor. Din feedback är viktig för oss och vi strävar efter att tillhandahålla en transparent tjänst. Om du har ytterligare frågor eller behöver hjälp med upplåsningsprocessen, vänligen meddela oss. Med vänlig hälsning, Charlotte
Posted 1 year ago
I would really enjoy to say so I’m happy and everything okay, but I will not, this company cannot complete this name: Express unlocks. I was waiting three weeks plus. To begin on the front, there were not information about secondary charges. They charged additional money to unlock the phone. overall for some reason I am disappointed.
Helpful Report
Posted 1 year ago
Hi Jansen, Thank you for sharing your experience with us. I apologize for any inconvenience caused and understand your concerns. It's great to hear that your unlock is now complete! 😊 Regarding the charges, our goal is to be as transparent as possible. As mentioned on our checkout page, "All phones require an Eligibility check first, followed by an Unlocking Payment." You were charged £23.99 for the Eligibility Check and £33 for the Standard Unlock. I hope this clarifies the process a bit more. We strive to complete our unlocks within the estimated timeframes provided, but occasionally, delays can happen due to factors beyond our control. We appreciate your patience and understanding. If there's anything more we can assist you with or if you have any further questions, please don't hesitate to reach out. Best regards, Charlotte
Posted 1 year ago
Unlocked my phone pretty quick, would've preferred the heads up about the extra £26 ontop of the £11 other than that brilliant service
Helpful Report
Posted 1 year ago
Hi H L Bowtle, Thank you so much for your feedback, we're glad to hear that your phone was unlocked quickly! We do our best to be transparent about our process; I sincerely apologize if the additional payment required after the Eligibility Check wasn't clear enough. As outlined on our checkout page, the unlocking process involves two payments: the Eligibility Check fee and the Standard Unlock fee, ensuring full transparency before the purchase is completed. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our service! Best regards, Charlotte
Posted 1 year ago
Website doesn’t really work properly
Helpful Report
Posted 1 year ago
Hello E Russell, Thank you for reaching out to us regarding your experience. I'm sorry to hear that you're having trouble with the functionality of our website. We aim to provide a seamless and user-friendly service, so your feedback is incredibly valuable. If you could elaborate on the specific issues you're encountering, we would be very grateful. This will help us to address the problem promptly and ensure that you can fully enjoy the benefits of having your iPhone 11 unlocked from EE UK. As a reminder, your order status shows "Unlock Complete," which means your iPhone should now be unlocked. To ensure that everything is working as it should, please follow the simple instructions provided via email to finalize the unlock process. Should you require additional support, don't hesitate to reach out as we're here to assist you. Your satisfaction is our priority and we look forward to ensuring a positive outcome. Best regards, Charlotte
Posted 1 year ago
expressunlocks.com is rated 4.6 based on 2,390 reviews