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expressunlocks.com Reviews

4.7 Rating 2,361 Reviews
98 %
of reviewers recommend expressunlocks.com
4.7
Based on 2,361 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email
Read expressunlocks.com Reviews
Great service. I love you people. I contacted 02 multiple times and got nowhere. Found expressunlocks on the net. Wasn't sure if it was genuine but took a leap of faith. The unlock stated as 3 days but I kept faith and true to their word unlock code arrived a day later. Fantasic code worked first time. Highly recommend this service. Great value for money saved me buying another phone as I was getting desperate to be able to be in mobile network connection again.
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Posted 2 years ago
Hi Mr. Quinlan, Thank you so much for your kind words and for trusting us with your Samsung Galaxy S8 unlocking process! We're thrilled to hear that you had a positive experience and that the code worked perfectly. Your satisfaction is our top priority, and we are glad we could help you stay connected. If you have any further questions or need assistance in the future, please don't hesitate to reach out. All the best, Charlotte
Posted 2 years ago
Easy to use, not quite so with understanding (I suppose I ought to have read all the small print regarding the two-stave payment) Overall a speedy service.
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Posted 2 years ago
Hi Richard, Thank you for your feedback. I'm glad to hear that you found our service speedy and easy to use. I understand that the payment process might have been a bit confusing. Just to clarify, the two-step payment includes an Eligibility Check and the Unlocking Payment. These costs are clearly outlined on the checkout page prior to purchase. Congrats on your Huawei P30 Pro unlock being completed! Your unlock code is "0546901131704591". If your phone doesn't prompt for an unlocking code when you insert a non-EE sim card, you will need to proceed with a Remote USB unlock, which may involve an additional fee. If you need any further assistance or have more questions, feel free to reach out. We’re here to help! Best regards, Charlotte
Posted 2 years ago
I was very hesitant at first. It actually took more than 7 days before I received an email that it was already done however I already registered my Smart eSim after it reached 99%, on the 6th day.
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Posted 2 years ago
Hi Dan, Thank you for your feedback. I understand your hesitation, and I'm glad to see that your unlock process is now complete. Regarding the 7-day waiting period, we try to provide timeframes based on previous weeks' unlocks, but they are guidelines and not guarantees. As per our terms: > "6.2 These delivery times are variable and can decrease as well as increase without notice." Congratulations on successfully registering your Smart eSim! I hope your iPhone 15 Pro Max is now fully functional with Globe Philippines. If you have any other concerns or need further assistance, please feel free to reach out. Best regards, Charlotte
Posted 2 years ago
Quick easy and simple. A little pricey
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Posted 2 years ago
Hi Shane, Thank you for your feedback! I'm glad to hear you found the process quick, easy, and simple. We strive to provide a smooth experience for all our customers. I understand that the cost might seem a bit high, but we do outline all charges upfront before you proceed with the purchase. You've successfully completed both the Eligibility Check (£11.99) and the Standard Unlock (£26), and your unlock is now complete. For future reference, all these costs are mentioned on the checkout page to ensure full transparency. If you have any further questions or need assistance with your unlock code ("1793730341486852"), please don't hesitate to reach out. Wishing you the best with your newly unlocked phone! Best regards, Charlotte
Posted 2 years ago
A little nervous as many people would be but it was affordable, easy to do and only took a couple hours. Would definately recommend.
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Posted 2 years ago
Hi Geraint Howard, Thank you so much for your review! We're thrilled to hear that you found the process affordable, easy, and quick. It’s great to know you would recommend our service to others. If you have any other devices you need unlocking or any questions in the future, feel free to reach out. Your feedback helps us to keep improving! Best Regards, Charlotte
Posted 2 years ago
I recently used Express Unlocks to unlock my late mother's phone, and I couldn't be more satisfied with the service. From start to finish, the process was incredibly smooth and efficient. The instructions were clear and easy to follow, making the entire experience hassle-free. One of the things I appreciated most was the speed of the service. The phone was unlocked within the promised timeframe, which was impressive. It's not often you find a company that delivers exactly what they advertise, but Express Unlocks did just that. Overall, I highly recommend Express Unlocks for anyone needing to unlock a phone. Their combination of speed, ease of use, and outstanding customer service truly sets them apart. Thank you, Express Unlocks, for making it possible for me to use my mother's phone again.
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Posted 2 years ago
Hi Nova Gallardo, Thank you so much for sharing your positive experience with Express Unlocks! We're thrilled to hear that the service was smooth, efficient, and met your expectations, especially during such a meaningful task. It's wonderful to know that you found the instructions clear and the unlocking process swift. If you have any further questions or need assistance with anything else in the future, do not hesitate to reach out. We’re here to help. Enjoy using your mom's phone, and thank you for recommending us! Best regards, Charlotte
Posted 2 years ago
I needed my S23 unlocked from ATT and they gave me the runaround trying to get customer service to help me with this. So I turned to internet and found expressunlocks.com. I paid the fee for checking phones background and all was fine so I was moved to next phase. At first I was sticker shocked but decided to go for it. Paid fee and waited! At this point after a few days nothing had happened I was worried and confused but remained patient. A week passed and I'm sweating thinking I'm out all that money but don't know for sure exactly it was but I finally received an email confirmation that expressunlocks was on it.They said I had moved to high proitry status because of the extended period of time passed. I thought at this point I would be out my money or something of less would be offered to me! But low and behold after a couple days I was contacted by email with unlock codes and instructions on how to unlock my S23. Everything went well from that point on and I'm reviewing from my S23 to say im greatful for their dedacation to unlocking my phone.Thanks guys I'm a customer and word spreader for life! I give 5 stars to expressunlock and hope my review helps to ease your mind about their services. Happy customer Brad!
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Posted 2 years ago
Hi Bradley, Thank you so much for sharing your experience with us! We're thrilled to hear that our service was able to meet your expectations and that your Galaxy S23 Ultra is successfully unlocked! We understand that the process can sometimes feel lengthy and worrisome, so it's great to hear that our team’s dedication brought you peace of mind and the results you hoped for. Your kind words and 5-star review are incredibly encouraging and serve as a testament to our commitment to helping our customers. Spread the word and if you ever need assistance in the future, you know where to find us. Thanks again, and enjoy your unlocked S23 Ultra!
Posted 2 years ago
This is my 2nd time using Express Unlocks and I was satisfied with the service both times.
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Posted 2 years ago
Hi Afari Ntiakoh! Thank you for your wonderful review and for choosing Express Unlocks again! We're thrilled to hear you had a positive experience with our service both times. If you have any more devices that need unlocking or any other questions, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 2 years ago
I needed to unlock an old phone for a young person who had come to stay with me. This was so easy to do. It means I can put her on a cheap monthly SIM card without having to go into contract.
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Posted 2 years ago
Hi Patricia, Thank you for your feedback! I'm thrilled to hear that unlocking your iPhone 6 with Expressunlocks was easy and convenient for you. It's fantastic that you can now provide a cost-effective solution for the young person staying with you by using a cheap monthly SIM card instead of a contract. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your unlocked phone! Best wishes, Charlotte
Posted 2 years ago
Unlocked a EE phone. Very quick service... all done in less than 1 hour. Easy to complete by following the process which was explained in simple terms. Would recommend to others.
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Posted 2 years ago
Hi Mr. Revans, Thank you so much for your positive feedback! We're thrilled to hear that you had a quick and easy experience unlocking your EE phone with us. If you ever need assistance in the future, feel free to reach out. We appreciate your recommendation and hope you enjoy your newly unlocked phone! Best regards, Charlotte
Posted 2 years ago
Very fast and reliable , unlocked my phone in no time and kept upto date with the progress took les than 24 hours would definitely use again if needed to . Very good service
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Posted 2 years ago
Hi Mr. Llewellyn, Thank you so much for your positive feedback! We're thrilled to hear that you had a speedy and satisfactory experience. It’s great to know that our service met your expectations and that you felt well-informed throughout the process. Your Samsung Galaxy S10 Lite is now unlocked and ready for any network! If you ever need our services again, we’d be more than happy to assist you. Thank you for choosing expressunlocks.com! Best regards, Charlotte
Posted 2 years ago
Service did work OK but did take about 2 weeks to sort out
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Posted 2 years ago
Hi Steven, Thank you for your feedback. We're glad to hear the service eventually worked for you, though we apologize for the delay in processing your order. If you encounter any issues, such as your phone not prompting for the unlocking code when a non-Vodafone SIM is inserted, you may need to purchase a Remote USB Unlock. As outlined in the status of your order, this can be necessary in certain cases and will require an additional fee. Feel free to reach out if you need further assistance or have any more questions. We appreciate your patience and understanding. Best regards, Charlotte
Posted 2 years ago
I bought a phone which was supposed to be unlocked. It wasn't. Expressunlocks managed to efficiently unlock it, without me having to go to a phone shop. Efficient service, but you have to follow the prompts and be patient.
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Posted 2 years ago
Hi Peter, Thank you so much for your feedback! I'm glad to hear that our service efficiently unlocked your phone, saving you a trip to the phone shop. Your patience and following the prompts definitely helped ensure a smooth process. If you need any further assistance or have any other questions, feel free to reach out. Enjoy your unlocked phone! Best regards, Charlotte
Posted 2 years ago
Very easy to use, and simple even for a novice like me with electronics, they did everything from start to finish and notified me every step of the way
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Posted 2 years ago
Hi Dean, Thanks for your feedback! We're glad to hear you found the process easy and were kept informed each step of the way. Your Samsung S10 is now unlocked, and you can use the code "74731717" to complete the process. If your phone doesn’t prompt you to enter the unlocking code when a non-Vodafone SIM card is inserted, you will need to purchase a Remote USB Unlock. You can find more details and proceed with this on our website. Thank you for choosing ExpressUnlocks! Best, Charlotte
Posted 2 years ago
Trust worthy and reliable
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Posted 2 years ago
Quick hassle free and not too pricey works for me
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Posted 2 years ago
Hi David, Thank you for your feedback! I'm thrilled to hear that you found our service quick, hassle-free, and reasonably priced. If you have any friends or family looking to unlock their phones, feel free to recommend us. We're always here to help! Best regards, Charlotte
Posted 2 years ago
So quick and easy from start to finish with updates all the way through plus it's an affordable service very pleased with the outcome
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Posted 2 years ago
Hello Danielle, Thank you so much for your positive feedback! We're delighted to hear that you found our service quick, easy, and affordable, and that you appreciated the updates throughout the process. If you have any more devices you need to unlock in the future, don't hesitate to reach out. We're here to help! Best regards, Charlotte
Posted 2 years ago
I would really enjoy to say so I’m happy and everything okay, but I will not, this company cannot complete this name: Express unlocks. I was waiting three weeks plus. To begin on the front, there were not information about secondary charges. They charged additional money to unlock the phone. overall for some reason I am disappointed.
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Posted 2 years ago
Hi Jansen, Thank you for sharing your experience with us. I apologize for any inconvenience caused and understand your concerns. It's great to hear that your unlock is now complete! 😊 Regarding the charges, our goal is to be as transparent as possible. As mentioned on our checkout page, "All phones require an Eligibility check first, followed by an Unlocking Payment." You were charged £23.99 for the Eligibility Check and £33 for the Standard Unlock. I hope this clarifies the process a bit more. We strive to complete our unlocks within the estimated timeframes provided, but occasionally, delays can happen due to factors beyond our control. We appreciate your patience and understanding. If there's anything more we can assist you with or if you have any further questions, please don't hesitate to reach out. Best regards, Charlotte
Posted 2 years ago
Easy to use but read the information. There are TWO charges. One to check and another to actually get the code.
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Posted 2 years ago
Hi C A Matchett, Thank you for using expressunlocks.com! I see that your Samsung S7 Edge has successfully been unlocked from Vodafone UK, and your unlocking code is "84828257". If your phone does not ask for an unlocking code when you insert a non-Vodafone sim card, you'll need to go through a Remote USB Unlock. This will require an additional fee, but it ensures your phone gets unlocked [Refund Policy, Section 7.4]. To proceed with the Remote USB Unlock, you can continue the process indicated in your order status. We understand that the process involves multiple steps and payments, but everything is transparently outlined on our checkout page before purchase. You have paid £11.99 for the Eligibility Check and £26 for the Standard Unlock. Please let me know if there's any other way I can assist you, and we appreciate your patience in this matter! Best regards, Charlotte from Express Unlocks
Posted 2 years ago
It was a very easy process - however it turns out the phone wasn’t even locked!! Had my tween not been whining at me to try, I’d have read the instructions provided as to determine if phone is locked - so a waste of £50 🤦🏼‍♀️
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Posted 2 years ago
expressunlocks.com is rated 4.7 based on 2,361 reviews