Expressrugs.co.uk Reviews

Name: Expressrugs.co.uk
Rating: 4.91

4.9 Rating 360 Reviews

99 %

of reviewers recommend Expressrugs.co.uk

Company Reviews

Metrics

Info

4.9

Based on 360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Expressrugs.co.uk:

Welcome to Express Rugs, thanks for stopping by. We offer modern rugs in the latest contemporary designs and colours, plain rugs in all shades and textures, trendy kelim and flatweave rugs, as well as cosy shaggy rugs, traditional rugs and children’s rugs. We have rugs for the living room, dining room, bedroom, kitchen etc., so good luck in finding your perfect rug and we do hope you enjoy your shopping experience with us. We are proud of our star rating of 4.9 out of 5 and invite you to check out our wonderful customer reviews.

Visit Website

Phone:

121 516 1824

Email:

sales@expressrugs.co.uk

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Expressrugs.co.uk 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items received today. Excellent fast and efficient service .”

Helpful Report

“Very helpful on the phone, quick to respond to e mails. Great price . Would definitely use this company again”

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“Purchased a rug about 3-4yrs ago that I wanted a second of, but it was no longer sold by a well known shop! Fortunately I had the make/name! Googled it and a number of on-line rug suppliers came up! But Expressrugs was the most competitive price. When I rang them they couldn't have been more helpful. The rug arrived really quickly with updates from despatch to arrival. Matches perfectly the first rug so over the moon!”

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“Claire has offered exceptional quality service, from start to end. To a level that is so rare nowadays! She has been very helpful and pleasant to deal with and her detailing is very thorough with suggestions. Claire has even offered up her opinion that opened my mind up in other ideas. She comes across as being very professional and knowledgeable in her area of business. The rug that I chose is absolutely beautiful the colour the quality and the price are perfect. I would recommend this company without hesitation to anyone who is looking for a good quality rug and exceptional service from Claire. I will definitely be back to purchase from Express Rugs in the future. Thank you Claire!”

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“Very good and prompt communcation regarding my order. Lovely rug at a good price. Very happy!”

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“Love my rug. Came so quick. Well worth what I payed for it.”

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“Fantastic service and a great quality rug. I had a query before I ordered the rug and rang Expressrugs. The phone was answered straight away, the person I spoke to was extremely helpful and answered my query straight away. My rug arrived within 3 days of ordering. I would highly recommend this company.”

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“Outstanding service, really. From first contact to delivery of the last of three rugs Express went above and beyond in helping me sort out my order. I will definitely use them again. Super helpful!!”

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“5⭐️⭐️⭐️⭐️⭐️all round rugs very happy with / delivered on time within 3day window. Rug looks and feels great price is good compared to our sites. So 5⭐️⭐️⭐️⭐️⭐️”

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“Excellent customer service. Very happy with our rug.”

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“Thank you for my new rug, it’s great and a very quick delivery. Delivered next day, what a great service 👍”

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“Excellent service Claire very helpful and delivered on time. Rugs are lovely and would definitely buy from company again. Highly recommended.”

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“Rug arrived, as expected, three days after ordering by phone. Lovely rug. Very good price.”

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“Easy ordering , quick dispatch good communication.”

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“excellent product, very fast delivery. Will definitely use again”

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“Excellent and efficient service”

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“I was looking to purchase a rug to match one I already had and although I could see they had some in different colours but not the one I wanted. Upon emailing and phoning, Claire quickly came back and confirmed they did have one available! Needless to say order was quickly made and received! Kept informed of delivery day & time from Delivery service too. Excellent service and would thoroughly recommend.”

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“Great customer service and beautiful rug arrived quickly. Very happy indeed”

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“So happy with this teal rug. Already have the smaller version & wanted a bigger one. The colour goes really well in my room & the quality is excellent.”

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“Kept informed of order and delivered a week earlier than expected.”

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Expressrugs.co.uk is rated 4.9 based on 360 reviews