Expressrugs.co.uk Reviews

Name: Expressrugs.co.uk
Rating: 4.91

4.9 Rating 360 Reviews

99 %

of reviewers recommend Expressrugs.co.uk

Company Reviews

Metrics

Info

4.9

Based on 360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Expressrugs.co.uk:

Welcome to Express Rugs, thanks for stopping by. We offer modern rugs in the latest contemporary designs and colours, plain rugs in all shades and textures, trendy kelim and flatweave rugs, as well as cosy shaggy rugs, traditional rugs and children’s rugs. We have rugs for the living room, dining room, bedroom, kitchen etc., so good luck in finding your perfect rug and we do hope you enjoy your shopping experience with us. We are proud of our star rating of 4.9 out of 5 and invite you to check out our wonderful customer reviews.

Visit Website

Phone:

121 516 1824

Email:

sales@expressrugs.co.uk

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Expressrugs.co.uk 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and prompt service”

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“Excellent customer service and the product was exactly what I wanted.”

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“Very responsive and helpful with my order which was out of production and the alternative rug suggested is great. Price also very good and delivered quickly. Very pleased and will use again.”

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“Easy to use web site, great quality rugs for the price and quick delivery what more can you ask for 👍”

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“Easy to navigate website, huge choice, clear indications of stock availability. Customer service responding to a query was fast and to the point. Rug was despatched as promised, safely packaged and delivered. Quality faultless. A first class product and experience.”

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“The most customer friendly efficient company I've dealt with since moving home 4 weeks ago. The only one who fufilled all the criteria they promised. Ordering over the phone and dealing with Claire was a great experience. Everything went smoothly, delivery on time and I'm sorry I only required 2 rugs both of which I'm delighted with. Have my highest praise and recommendation.”

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“The rug is really good quality thankyou”

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“Excellent service would not hesitate to purchase again”

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“Brilliant, as on the pic,good quality, antislip, fast delivery, you can't see dirt on it. Top.”

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“Rugs perfect.....very fast delivery, they arrived as planned. Would definitely use again.”

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“Kept up to date with the progress of my delivery. Excellent customer service. Would recommend.”

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“Very helpful, prompt delivery and even contact with a human when necessary. The rugs we ordered are just as described.”

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“So pleased with the rugs! I would definitely recommend this company. It will be my first stop if I need more rugs.”

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“I don't do many reviews (everybody wants one these days) but I was so pleased with this rug I had to let you know. It is a lovely colour and so soft, the pile is quite thick too. The main thing is wow, it doesn't move about, its been down for more than a week and is still where I put it. The delivery was good and the packaging great. I would recommend this company and goods.”

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“Excellent price and the product was completely as described. Delivery was quick and no hassel. Well done . I will most definitely order again .”

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“Delighted with the runner I bought from Express Rugs - Gabbeh 50C. Beautiful colours and good quality. Ordering was simple and the delivery came very quickly (I was very impressed) and at the time stated (in fact 3 minutes early). Would recommend.”

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“Fantastic customer service and delivery. Thank you.”

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“Wonderful service by Claire, order placed and they arrived promptly the next day .”