Expressrugs.co.uk Reviews

Name: Expressrugs.co.uk
Rating: 4.91

4.9 Rating 360 Reviews

99 %

of reviewers recommend Expressrugs.co.uk

Company Reviews

Metrics

Info

4.9

Based on 360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Expressrugs.co.uk:

Welcome to Express Rugs, thanks for stopping by. We offer modern rugs in the latest contemporary designs and colours, plain rugs in all shades and textures, trendy kelim and flatweave rugs, as well as cosy shaggy rugs, traditional rugs and children’s rugs. We have rugs for the living room, dining room, bedroom, kitchen etc., so good luck in finding your perfect rug and we do hope you enjoy your shopping experience with us. We are proud of our star rating of 4.9 out of 5 and invite you to check out our wonderful customer reviews.

Visit Website

Phone:

121 516 1824

Email:

sales@expressrugs.co.uk

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Expressrugs.co.uk 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my purchase. The service and delivery were excellent. Thank you Claire.”

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“Good, friendly customer service accommodating my delivery needs. Gold selection of rug designs and sizes.”

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“Ordered 1 rug which unfortunately turned out to be out of stock but as soon as back in, Claire arrange for it to be v promptly sent out. We then immediately ordered another 2 and again these were sent out straight away. Very happy with rugs and service.”

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“Chuffed to bits. Enquired late one evening if they had a rug to match one we already had after trolling the internet. Picked up positive response first thing the following morning. Ordered Rug before 08.00 am. Rug arrived lunch time today the following day!! Brilliant. Price matched service. Why can’t all businesses be so good.”

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“Very fast delivery and lovely heavy quality wool rug at a very good price, bought it for my conservatory and it is perfect it doesn’t lift up on the edge and although not slip resistant it stays in place. Thank you”

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“A great range of rugs at competitive prices Very pleased with our rug”

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“Very pleased with the quality of the rug.”

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“Very helpful customer service. Product was exactly as expected.”

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“Really quick delivery and lovely rug- good price too. Thank you very much.”

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“Amazing fast service, great prices.”

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“Really pleased with the quality of care and support received and the quick response to dealing with any issues/concerns. Really pleased with the quality of my replacement rug and I would have no hesitation in ordering from Express Rugs in the future.”

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“Lovely rug, colours true to pictures and good value.”

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“Very good quality rugs at good prices and fast & reliable delivery.”

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“Express rugs had the rug I wanted, in the correct size, it was out of stock in other places. The order went very smoothly and was delivered within the week. I was kept informed of the delivery day and time. Ver y happy with my purchase.”

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“Huge choice of rugs to select from - spoilt for choice. Great price, free delivery (my da Vinci rug arrived next day for free - delighted). Icing on the cake - wonderful ambassador for the company at first point of contact - the very helpful, professional Claire - warm, friendly and patient (this was the first time I have ever purchased a household item without seeing and feeling the quality) Claire dealt with my fears with empathy and humour, I enjoyed the banter, and the help so ended the call feeling much more relaxed which next turned to delight when my rug of choice arrived so quickly. Very pleased with quality and price of rug and more importantly the welcoming service I received.”

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“Lovely rug. As described , delivered on time. Happy to deal with the company again”

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“Claire was so helpful and courteous when I phoned to enquire if they had the rug I wanted in stock. She quickly found that there was just one left in the warehouse . It was delivered in record time, beautifully wrapped and in perfect condition. I am more than happy with it and with the service from this Company. Thankyou Claire.”

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“Express rugs had the exact rug I wanted at a very good price. AND I live in the Scottish Highlands but they shipped a huge rug for free. I was thrilled. They answered my query about shipping extremely quickly and they included us in their free shipping, so who can complain?! Everything was excellent. Thank you!”

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“I purchased a different rug initially, but decided to return it and exchange for another. Claire was a pleasure to deal with throughout. Proactive and prompt with all communication. Delighted with my final purchase. Happy to recommend Express Rugs 😊”

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“Expressrugs had a large choice of rugs to choose from. Our rug is of exceptional quality and we are very happy with our choice. We had great, friendly service, fast delivery and thoroughly recommend Expressrugs. Definitely a 5* experience. Thank you Expressrugs!”

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Expressrugs.co.uk is rated 4.9 based on 360 reviews