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Expressrugs.co.uk Reviews

4.9 Rating 363 Reviews
99 %
of reviewers recommend Expressrugs.co.uk
4.9
Based on 363 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Expressrugs.co.uk Reviews

About Expressrugs.co.uk:

Welcome to Express Rugs, thanks for stopping by. We offer modern rugs in the latest contemporary designs and colours, plain rugs in all shades and textures, trendy kelim and flatweave rugs, as well as cosy shaggy rugs, traditional rugs and children’s rugs. We have rugs for the living room, dining room, bedroom, kitchen etc., so good luck in finding your perfect rug and we do hope you enjoy your shopping experience with us. We are proud of our star rating of 4.9 out of 5 and invite you to check out our wonderful customer reviews.

Visit Website

Phone:

121 516 1824

Email:

sales@expressrugs.co.uk

Write Your review

Expressrugs.co.uk 5 star review on 4th March 2025
Bridget
Expressrugs.co.uk 5 star review on 28th February 2025
Jason
Expressrugs.co.uk 5 star review on 28th February 2025
Jennifer
Expressrugs.co.uk 5 star review on 28th February 2025
Linda
Expressrugs.co.uk 5 star review on 9th September 2024
Jenna D
Expressrugs.co.uk 5 star review on 22nd May 2024
Sally S
Expressrugs.co.uk 5 star review on 10th April 2024
Irene S
10
Anonymous
Anonymous  // 01/01/2019
Very speedy delivery, delighted with the rug and will certainly use again.
Helpful Report
Excellent service. Had to return one rug as unhappy with it, but alternative send out immediately. Excellent communication with Claire. Would definitely recommend
Helpful Report
Absolutely outstanding service. Claire was exceptional. Nice to know there are still small business that provide eexcellent customer service. I would highly recommend
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Really friendly customer services, unfortunately the one I selected was out of stock but I was given 2 alternatives which I selected from. It arrived the next day and I love it. Would recommend to anyone
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The rug is beautiful, it was delivered on time, I would recommend Expressrugs to all my friends .
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Easy to order, and prompt delivery
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Very pleased with rug and service received. Price was competitive and rug was delivered free of charge and very speedily. Original rug we wanted was not available but we were advised on an alternative Noble Art rug which was a very good choice.
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This rug was perfect for our lounge, it is excellent quality and the colours were exactly right, very pleased
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Claire at Express Rugs was excellent throughout. I phoned to place the order, as living on a Scottish offshore island means postage is often an issue (expensive) and the website did not give an indication of how much it would be. It was very reasonable - only an additional (£9 something) to deliver a heavy, large rug here. Claire was lovely to deal with on the phone. There was a delay in delivery and she chased it up for us - great communication by email. We have moved into a new house and will need more rugs. We will certainly use this company again Thank you
Helpful Report
Fantastic to deal with made it so easy for me as I am not used to buying on line ,I bought a rug and was very pleased with it I would definitely use Expressrugs again ,I did my dealing over the phone and that were very professional
Helpful Report
Searched a LOT of sites then came across this one. Ordered a runner 4301500 - quick, efficient delivery. The colors are vibrant & the horses round the edge match perfectly with our oriental theme - very happy!
Helpful Report
Ordered the rust striped carter rug. Claire who helped me with my order was lovely. Great customer service. They kept me updated and delivery was really fast. Ordered late Tues came on Fri morning. The delivery lady Donna was brilliant. She carried a very large rug up 27 stairs and offered to help me carry it inside. Love the rug very happy and will use this company again. Seemless from start to finish. Thank-you.
Helpful Report
Initially one of the rugs sent was the wrong design, however this was very quickly sorted out. The delivery and collection company used were very good. I am happy with my purchase and would use Express rugs again.
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Lovely rug woodland collection second one we have bought...phone call easy to deal with. Very helpful... delivery man was on time very pleasant and offered to help carry the rug...would always recommend express rugs.... didn't fill in delivery review as it was trust pilot..
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Excellent service, pleasant and helpful representative and rugs arrived perfectly. Would use you again
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Top class service - extremely helpful, prompt response to our order and a lovely rug!
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Very pleased with quality of rug! Colours a texture perfect …. really gives the room an uplift!
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Fast delivery and excellent communication and customer service. I would order from this company again.
Helpful Report
this is the second time we have bought from express rugs, excellent service/excellent product
Helpful Report
Bought the most beautiful wool rug. Product was exactly as described and the quality is superb. Staff response to my pre-purchase enquiry was prompt, efficient and friendly. Delivery arrived on time, well packaged. Details of the company already passed to several friends.
Helpful Report
Expressrugs.co.uk is rated 4.9 based on 363 reviews