Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,915 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to get a policy online which for an 80 year old is difficult”

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Posted 5 months ago

“Easy to negotiate the website and fortunately I haven’t had to make a claim so all good”

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Posted 5 months ago

“Easy to navigate website. Very easy purchase and reasuring service.”

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Posted 5 months ago

“Very happy with dealing with Explorer. Very good policy with my medical condition also covered. Competitive price for annual policy. Overall, pleased with service given.”

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Posted 5 months ago

“I love using Explorer Travel for my travel insurance and would definitely recommend them.”

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Posted 5 months ago

“Last year i had a serious accident in France. Explorer were very helpful, organising a plane to take me from a French hospital to one in Cambridge. This involved them liaising with both hospitals and was done very efficiently.”

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Posted 5 months ago

“I always shop around for best deals and was pleased to find this year that a locally based, friendly, helpful insurer won the contest.”

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Posted 5 months ago

“Very good value for money, and all I need is covered,.”

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Posted 5 months ago

“Tried to buy cover via 2 other well known companies by phone. Gave up after endless repetition of questions. Explorer online system quick and efficient especially with pre-existing medical conditions.”

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Posted 5 months ago

“I have been using Explorerfor a number of years and find them very helpful and the prices are very competitive.”

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Posted 5 months ago

“For a couple in our 70s who do a couple of cruises a year, Explorer was the best overall annual travel insurance that we could find. Thankfully we have never had to make a claim or call upon them for assistance so our review is based within that context. We found the whole process easy to complete and at a very reasonable price I would happily recommend them.”

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Posted 5 months ago

“Took no time at all and a reasonable price well done”

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Posted 5 months ago

“Easily set up and priced reasonably. Have not used policy yet but l am pleased with item”

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Posted 5 months ago

“good cover, advice, just what I needed”

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Posted 5 months ago

“Great communication with clients and informative. Rates are very competitive with other companies. Great to deal with.”

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Posted 5 months ago

“I can’t express enough how incredibly thankful I am to Explorer Travel Insurance. I was involved in a serious accident while traveling abroad. It was a terrifying time, and I truly didn’t know what to expect next. However, thanks to the comprehensive travel insurance policy (Platinum Cover) I had with them, my entire experience was made infinitely easier. From the moment of the accident, the company stepped in with outstanding support. They covered all of my medical expenses, which was a huge relief, as medical bills abroad can be overwhelming. But what truly stood out was their compassion and efficiency in handling my repatriation. They made sure I was safely brought back home, with no stress or hassle on my end. This company didn’t just offer me a policy – they offered peace of mind during one of the most challenging times in my life. I’m so grateful for their exceptional service, and I wouldn’t hesitate to recommend them to anyone looking for reliable, caring, and thorough travel insurance. Thank you, Explorer Travel Insurance, for going above and beyond!”

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Posted 6 months ago

“Excellent. I shopped around and found Explorer to be the one that suited my needs at a reasonable price. I hope I don’t have to use it. But I found the staff so helpful and friendly as is Ian he gives it a personal touch which means a lot.”

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Posted 6 months ago

“Very helpful and polite”

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Posted 6 months ago

“We find the company very helpful and easy to deal with.”

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Posted 6 months ago

“Very patient and helpful as we are getting older it’s Nice to feel that someone cares”

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Posted 6 months ago

Explorer Travel Insurance is rated 4.6 based on 5,915 reviews