Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,042 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,042 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was hard work and expensive”

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Posted 7 years ago

“As a rewiew is not possible without having claimed, theres no point.”

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Posted 7 years ago

“Never made a claim and hope I never have to. Explorer insurance is a value for money premium. However I will review this again if I make a claim.”

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Posted 7 years ago

“Cheaper than other products but I’ve never needed to make a claim so can’t comment on how easily this is or how helpful they are.”

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Posted 7 years ago

“Claim procedure is very poor and response times slow. Will not use this insurere again”

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Posted 7 years ago

“Explorer travel insurance company is a joke and their policies not fit for purpose. Worst company I have ever had to deal with regarding a claim. They lie just not to pay out. Avoid like the plague!!”

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Posted 7 years ago

“Did not find out about cheaper on line rates until second phone call”

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Posted 7 years ago

“Not been on holiday yet, so can’t really comment!”

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Posted 7 years ago

“average insurer”

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Posted 7 years ago

“no claim. cost reasonable”

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Posted 7 years ago

“Very expensive this year have use explorer for the last 5 years this year it up 50%”

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Posted 7 years ago

“How can I review your product/services when I have not made a claim? If I ever have to make a claim I will give a review!”

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Posted 7 years ago

“As I purchased my policy on line I did not speak to any employee of Explorer. Downloading of the relevant paperwork was easy enough”

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Posted 7 years ago

“Unclear why I have to pay for a medical condition that I do not wish to insure for.”

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Posted 7 years ago

“expensive but not the dearest”

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Posted 7 years ago

“Purchased, easily, price competitive. Cover with medical conditions and others. (with reference to usual travel cover) was good.Fortunately didn’t have to claim.”

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Posted 7 years ago

“Icannot understand why I have been charged against a Mastectomy operation I had 2 years ago. I required no further treatment and just take a Taxoxifen tablet every day. Please can you supply an answer. Thanks Barbara Murphy”

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Posted 7 years ago

“Dear Sir/Madam, the travel insurance may be very effective itself but because doesn't cover the private hospitals, we couldn't use it. My husband hurt himself on the head on a window's frame, and apparently lost lots of blood. We intentionally avoided to go to public hospital and went straight to a private one. He was still conscious and it wasn't a head trauma, so it wasn't a very urgent situation. He just needed to be disinfected weĺl and eventually receive other checks/advises. We went privately because even local people definitely discourage to look for medical care in a public hospitals (we were on a holiday in Kenya). Considering this experience I wouln't buy a travel insurance again to go to developing Countries if it doesn't cover private hospitals. Many thanks. Laura”

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Posted 7 years ago

“After organising and paying my travel insurance I got an email a day later to apply for travel insurance and get 10% discount. Not good and I felt cheated.”

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Posted 7 years ago

“better service may include a booklet of terms and conditions as opposed to sending email and print it yourself.”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 6,042 reviews