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Explorer Travel Insurance Reviews

4.6 Rating 5,883 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,883 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
I found the site easy to operate but don’t see how I could rate it at the moment as I haven’t travelled yet & have had no reason to contact the insurers.
Helpful Report
Posted 5 years ago
good service by staff
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Posted 5 years ago
I have used Explorer several times now and have always found them efficient and competitive. Have not had to make a claim fortunately so cannot comment on that aspect.
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Posted 5 years ago
Competitive rates.
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Posted 5 years ago
Found to be best value for price even with medical Conditions included
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Posted 5 years ago
Web site is clear, concise & easy to use
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Posted 5 years ago
Efficient without any fuss
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Posted 5 years ago
all good except that the online personal details page gets stuck asking for more details if you have entered both an evening and a daytime phone number. Tip from online support remove the evening phone number and you can progress, this needs fixing.
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Posted 5 years ago
I found it very quick and easy booking with you, I will book again very soon.
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Posted 5 years ago
We had to cancel our cruise, due to leave on 31 May, at short notice. We were able to successfully claim most of the cost back through the insurance without any problems.
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Posted 5 years ago
Easy to purchase
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Posted 5 years ago
overall good,but could have been more help full over the phone.
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Posted 5 years ago
Easy access and form completion on line, covers what you need for travelling abroad, good value for money.
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Posted 5 years ago
Very efficient
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Posted 5 years ago
Not over expensive. Did not need to make a claim so cannot comment on their response procedures.
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Posted 5 years ago
I have taken holiday insurance with Explorer, for 3 overseas holidays per year, for several years. Coverage and costs are excellent, however I have never had to make a claim so I really do not know how this would be handled by Explorer. T trust that they would honour their commitments.
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Posted 5 years ago
The price is good next to other insurers for the amount of cover.
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Posted 5 years ago
I have taken out Explorer travel insurance for a number of years now, and thankfully i have never needed to make a claim. Hopefully if i ever have to i will get a good responce. I keep returning because i find the policies good value for money and very easy to apply for medical condition cover.
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Posted 5 years ago
Very helpful advisor
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Posted 5 years ago
very good, polite and informative service.
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Posted 5 years ago
Explorer Travel Insurance is rated 4.6 based on 5,883 reviews