Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,059 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,059 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the past year, we had to make a claim (the first time we ever claimed on any insurance!) with your insurance company for a trip that was, unfortunately, cancelled through no fault of ours. The Explore Team were very helpful in sorting out the claim. And they didn't put up the premiums for the next year as I thought they would.”

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Posted 8 years ago

“Exactly as expected”

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Posted 8 years ago

“They quickly sorted out a problem I had completing the health questionnaire.”

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Posted 8 years ago

“Competitive price and very easy to set up”

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Posted 8 years ago

“The purchase was quick and easy ,the main attributes of the policy were explained and the details were soon available on my e mail account.”

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Posted 8 years ago

“I have tried numerous attempts to contact you as I have to make a claim, each time the phone continually rings. I do not have time during my working hours to keep on hold for over 20 minutes without anyone answering the phone. I have given up as i just cannot get through to a human. What is the point.”

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Posted 8 years ago

“Efficient”

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Posted 8 years ago

“Easy to use web site.”

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Posted 8 years ago

“The travel insurance was a good price for what I wanted it to cover. Fortunately I didn't need to use it on this trip so can't answer if I did bed to how I would have gone on for a claim.”

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Posted 8 years ago

“Assistant was very helpful. I was a little surprised regarding the price increase since last year and since I first used your company a number of years ago. Many thanks.”

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Posted 8 years ago

“Yes really competitive price very satisfied.with the service thank you”

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Posted 8 years ago

“Website was easy to navigate and a very competitive price for our Australia trip”

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Posted 8 years ago

“Have used Explorer travel insurance for several years. Straight forward forms to fill in on line. Have never had to make a claim so can’t comment on that aspect”

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Posted 8 years ago

“Easy to use website and good price for medical conditions covered”

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Posted 8 years ago

“Good cover and excellent price”

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Posted 8 years ago

“I was able to quickly deal with the renewal over the phone, agent was polite and helpful.”

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Posted 8 years ago

“It was a good price and covered all our needs.”

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Posted 8 years ago

“My husband has a number of medical conditions and we have found the cost with other insurers prohibitive. In some cases the will not cover a condition despite the fact that he has not required treatment other than regular medication. We were recommended Explorer by a friend whose wife had been treated twice for cancer. The cost is extremely reasonable and does not increase by huge amounts each year. This is our 4th policy with Explorer and I have no hesitation in recommending them without reservation”

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Posted 8 years ago

“This is only the third time I've had to look for travel insurance and with a pre-existing medical condition was apprehensive.....I found your staff very helpful and gave me confidence for my future trip and compared to other insurers, at a reasonable cost...many thanks”

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Posted 8 years ago

“Staff concise and to the point - no messing about. Only complaint I have not received the renewed paperwork as yet.”

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Posted 8 years ago

Explorer Travel Insurance is rated 4.6 based on 6,059 reviews