Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,949 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Very insurance at the right price and very good service”

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Posted 7 years ago

“We are very satisfied with our Explorer Travel insurance. Your staff are most courteous and helpful. Many Thanks Brian and Jill Jowett.”

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Posted 7 years ago

“really helpful and understanding easy to do on line”

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Posted 7 years ago

“I had no human interaction as it was done all online but the process was very easy to complete and the pricing was competitive. As we had used you before I had concerns using you again. Although, fortunately, as I have not had to try and 'make a claim' I have no idea how easy that would be so can't comment on that.”

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Posted 7 years ago

“Great value for the cover given”

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Posted 7 years ago

“We have been with Explorer Travel for the past 3 years and had a very good deal with them ,very helpfull and we took medecal cover for my conditions ,at a very good rate ,i would and have recomended this insurance to my friends and family.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Comprehensive policy, reasonably priced, easy Web site to use. Would recommend to other people”

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Posted 7 years ago

“The purchasing is very straightforward and insurance covers everything you need”

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Posted 7 years ago

“I had to cancel my trip earlier this year and tepYment to me was very quick and without any problems”

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Posted 7 years ago

“Very easy and straightforward procedure to buy the insurance BUT needed to make a claim and spent almost 2 hrs on hold trying to speak to someone.Gave up and rang back the next day when I explained my situation about not being able to go on holiday.Claim forms were supposed to e mailed but to this day have not received them......that was about 4weeks ago.Fortunately the airline came up with an alternative date for a holiday”

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Posted 7 years ago

“Website easy to use, have purchased many polices in the past for our cruises with no problem. I suppose the proof of the pudding will be if we ever have to make a claim, although I hope it will never come to that.”

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Posted 7 years ago

“Competent and efficient”

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Posted 7 years ago

“Easy to arrange bit disappointed we seem to recieve offers after we have taken out a policy”

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Posted 7 years ago

“Hi, As a first time user of Explorer Travel Insurance I can only say Applying was very easy and straightforward. Q & A was assisted by prompting which medical problems may need to be reported. As with everyone who proceeds on a foreign holiday they hope the services of the company will not be needed. This was the case on our holiday and thankfully we did not require medical/sickness support and as with ALL types of insurance (Car, House or Travel) it is only when things go wrong can an insurance be found to cover the circumstances of what has gone wrong. I can however on price acknowledge that in my case the cost was less than what I believe was the market leader and much less than other companies I tied on individual sites and comparison sites online. I recommend the company wholeheartedly on price and ease of applying.”

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Posted 7 years ago

“This is the second time I’ve purchased travel insurance with explorer and I found the prices and cover very competitive. Absolutely no problems.”

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Posted 7 years ago

“Very easy to access on line. Think it very reasonable for elderly travellers. Offers plenty of options”

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Posted 7 years ago

“I’ve used Explorer Travel Insurance several times and have always been very satisfied with price and cover and professional attitude of the Customer Service Team.”

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Posted 7 years ago

“Easy to apply, questions straightforward, reasonably priced.”

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Posted 7 years ago

“This was the best insurance policy I found for the price. Met all our needs, over 70s and health issues included.”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 5,949 reviews