Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,041 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,041 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a claim on Feb 8th for medical expenses and as at today 14th March I have heard nothing !”

Helpful Report

Posted 8 years ago

“I applied on line, provided e mail id, sent payment. Did not receive confirmation or copy of policy by e mail. I had to call next day and pay to receive policy, as I was flying out the policy had t be posted at a different address.”

Helpful Report

Posted 8 years ago

“Firstly when your operative took my details she made an error in my e.mail address so I had to contact the office again in order to receive and inspect my documents as I was travelling the next day When I did receive the e.mail with my documents I noticed that the policy had my date of birth wrong, another error by yourselves. I contacted your office again immediately and the error was corrected and the policy re e.mailed to me correctly. However when I received the copy of the policy through the post a week later, the date of my birth was completely wrong yet again (even a different date from the original error) and I had to contact the office once more to get it corrected AGAIN. Unfortunately these mistakes by yourselves have left me lacking in confidence with Explorer Travel. I hope to have no more problems with this policy.”

Helpful Report

Posted 8 years ago

“They asked for £3.50 to send my documents by mail. I have never been asked to pay by any other online insurer to have my documents sent to my home.”

Helpful Report

Posted 8 years ago

“Brought yearly ins with cruise addition, all seemed fine until I came to claim for a missed port due to hurricane Bryan. First submitted my claim mid Nov, after numerous phone calls for what should be a fairly straight forward claim. Evidence all provided, it is now mid Feb and still no further forward! Goodness know what they would be like with a complex claim!”

Helpful Report

Posted 8 years ago

Explorer Travel Insurance is rated 4.6 based on 6,041 reviews