Excel Clothing Reviews

Name: Excel Clothing
Address: 9 High Street, Newtownards, Down District Council
Rating: 4.69

4.7 Rating 340 Reviews

92 %

of reviewers recommend Excel Clothing

4.7

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Excel Clothing:

Whether in store or online Excel Clothing provides an exciting and cool space to shop allowing each carefully selected Brand their own identity which in turn reflects the company’s philosophy of the importance of individualism and attention to detail. These beliefs are considered not only when searching each season for the best fashion and accessories the worlds most important labels have created, but also when serving our customers. Excel offers a wide assortment of clothing, accessories and jewellery to the discerning customer. Online or instore, Excel remains dedicated to always providing our customers with distinctive merchandise and superior service.

Visit Website

Email:

help@excelclothing.com

Location:

9 High Street,
Newtownards
Down District Council
BT23 4JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with my Barbour Hailey top from Excel Clothing. The service and delivery were excellent”

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Posted 1 year ago

“Havent had personal contact but ordering is simple and efficient.”

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Posted 1 year ago

“possibly the best coat I have ever bought! so warm and cosy! Has a massive hood which is a great bonus! lots of room in it so will be good for layering under in the winter months! if you're thinking of buying this coat, DO IT, you will not be disappointed!”

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Posted 1 year ago

“Poor customer service. Ordered twice online in space of a few weeks,to be delivered to the store. After receiving email to collect,both times they weren't in the shop. The 'Big Boss',as he was referred too,was very ignorant to me as if it was my fault!! I'll not be back!!”

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Posted 1 year ago

Sorry to hear you have chosen to give us a 1 Star. We have reviewed the matter and you'll not be surprised we don't agree with your version. We agree the order was not at the store when you arrived, mistakes can happen. However, within minutes we were able to get the appropriate item and supply it for you. You were in the store for no longer than 5 minutes. It was indeed the 'Big Boss' who took care of you but was in no way rude to you. In fact he apologised for the error to which you replied with several expletives. Given your language, as a company, we have a zero tolerance blatant abuse of our staff.

Posted 1 year ago

“Beautiful, warm and very comfortable slippers. I recommend to go size up as they are very fluffy inside. Very fast delivery”

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Posted 1 year ago

“Delighted! I looked at the reviews for Excel before ordering as the jacket looked such a good price. Went ahead and it arrived quickly and in perfect condition. Frequent emails and texts keeping me updated about delivery eta’s. Highly recommend and I’ll be ordering again. Thank you!”

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Posted 1 year ago

“Great quick service”

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Posted 1 year ago

“Great service swift delivery well packed. Highly recommend”

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Posted 1 year ago

“So happy. Delivery fast also”

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Posted 1 year ago

“I love it, but i should have ordered size L instead of M as it feels a little tighter.”

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Posted 1 year ago

“Excellent service and I love my coat I ordered. Delivery was faster than I expected too.”

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Posted 1 year ago

“Great service & fast delivery. Thank you :)”

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Posted 1 year ago

“Excellent service, quick delivery.”

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Posted 1 year ago

“Fantastic company my order arrived very quickly from Co Down to London I needed a bigger size ( my fault) sent back for an exchange had new item in 2 working days customer service where brilliant”

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Posted 1 year ago

“Excellent service. Easy to order, and quick delivery.”

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Posted 1 year ago

“I was a bit anxious ordering at first as I never ordered before from excel but I did and was delighted with the service customer and the value. I will order again from Excel”

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Posted 1 year ago

“The item was received sooner than expected and was very neatly packaged.”

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Posted 1 year ago

“Excellent product and fast delivery.”

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Posted 1 year ago

“Shoes were perfect and arrived really quickly. Would order again!”

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Posted 1 year ago

“I love the material of my vest top and it is true to size”

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Posted 1 year ago

Excel Clothing is rated 4.7 based on 340 reviews