Excel Clothing Reviews

Name: Excel Clothing
Address: 9 High Street, Newtownards, Down District Council
Rating: 4.79

4.8 Rating 150 Reviews

94 %

of reviewers recommend Excel Clothing

4.8

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Excel Clothing:

Whether in store or online Excel Clothing provides an exciting and cool space to shop allowing each carefully selected Brand their own identity which in turn reflects the company’s philosophy of the importance of individualism and attention to detail. These beliefs are considered not only when searching each season for the best fashion and accessories the worlds most important labels have created, but also when serving our customers. Excel offers a wide assortment of clothing, accessories and jewellery to the discerning customer. Online or instore, Excel remains dedicated to always providing our customers with distinctive merchandise and superior service.

Visit Website

Email:

help@excelclothing.com

Location:

9 High Street,
Newtownards
Down District Council
BT23 4JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely shoes and fast delivery - next day!”

Helpful Report

Posted 14 hours ago

“I place an order weeks ago and I didn’t receive it o was told it was left out side my front door this is ridiculers I have made so many Oder from all over I have never experienced such . I try making contact with you and still all I get was that my Oder was delivered this is so upsetting my daughter,s birthday was on the 10th and all she wanted was this and I could not even give her any thing I’m disappointed and very angry how you have taken the matter the deliver man claim he left a box out side my door step . Which is there was no box left on my door and I have check with my neighbours and that day we had a electric problem around the town so my door camera didn’t record him dropping any box so is the neighbours did not see any box I regret to say I will never make any Oder from you again I will put it on face book and media if I have waiting on my solicitor and you will here from him”

Helpful Report

Posted 2 days ago

Hi Nosipho Thank you for taking the time to review our company. Nevertheless, we feel it necessary to give the other side of the story. We asked the Fedex driver to return to your home to confirm a few details. You have since confirmed to him that indeed the photograph is the parcel at your front door. When asked further you then mentioned your daughter had brought in a box from the doorstep that had been delivered. As with many delivery companies now with the technology available it is clearly indicated in our T&C's that a photograph of a delivery and subsequent GPS is enough to prove we delivered your parcel. Amazon is one of the biggest advocates of this method. As part of the email you would have got from Fedex, pre delivery, you would have had the option to hold the delivery if you felt there was any risk in your neighbourhood in receiving our shipment. Thank you . Excel Clothing.

Posted 1 day ago

“Great service quick and easy no problems”

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Posted 3 days ago

“Very impressed with delivery lovely item will buy from u again”

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Posted 4 days ago

“This was my first order with Excel, and what a terrific experience! My coat arrived quickly, and it is everything that was described. The coat fits perfectly, true to size, amazing Barbour quality. I look forward to shopping with Excel again!”

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Posted 6 days ago

“Prompt postage and delivery, great service”

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Posted 1 week ago

“Great information throughout purchase. Swift delivery”

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Posted 1 week ago

“Bought ugg slippers as a christmas gift, they are very good quality, delivery was quick and hassle free.”

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Posted 1 week ago

“Got the jacket at a great price. Communication and delivery was also very good.”

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Posted 1 week ago

“Order dealt with promptly - updated on delivery progress. Loved the jumper that I ordered”

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Posted 1 week ago

“Extremely helpful and understandable I ordered a coat. It arrived quite quickly. It was too small for my wife did not really suit her. I returned it no problems at all. I have dyslexia and sometimes things are very hard to return or to contact people but this company was extremely easy and helpful when I did contact them thank you.”

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Posted 1 week ago

“Look good. They were bought as an Xmas present.”

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Posted 1 week ago

“Excellent service fast delivery very happy with my bag”

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Posted 1 week ago

“Ugg slippers super quality and perfect size. Excel had excellent prices, a fast delivery and super service.”

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Posted 1 week ago

“Love my new uggs and they were a great price”

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Posted 1 week ago

“Beautiful jacket bought as a gift for my boyfriend, definitely size up because they are a very small fit he would usually be a medium to large and got an extra large and it’s just perfect fit”

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Posted 1 week ago

“at first 2-5 days shipping is misleading shiping to the U.S. takes 10 days no mention on the webpage that it is shipped from UK. UK sizes are much smaller, i ordered a large and i got basiclly a Medium US size.”

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Posted 1 week ago

“No communication item sent to address I did not recognise with no receipt”

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Posted 2 weeks ago

Hi Linda, we're at a loss regarding your reviews as we can see it was delivered and signed for at the address it ordered under. It would've been lovely if you'd made use of our customer service contact form, where we're happy to help with anything regarding your order rather than see you so disappointed.

Posted 1 week ago

“Ordered as a Christmas present. Quick delivery and packaged well”

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Posted 2 weeks ago

“Bought for my daughters birthday, quick delivery. Item as described, great service.”

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Posted 2 weeks ago

Excel Clothing is rated 4.8 based on 150 reviews