Excel Clothing Reviews

Name: Excel Clothing
Address: 9 High Street, Newtownards, Down District Council
Rating: 4.71

4.7 Rating 410 Reviews

93 %

of reviewers recommend Excel Clothing

4.7

Based on 410 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Excel Clothing:

Whether in store or online Excel Clothing provides an exciting and cool space to shop allowing each carefully selected Brand their own identity which in turn reflects the company’s philosophy of the importance of individualism and attention to detail. These beliefs are considered not only when searching each season for the best fashion and accessories the worlds most important labels have created, but also when serving our customers. Excel offers a wide assortment of clothing, accessories and jewellery to the discerning customer. Online or instore, Excel remains dedicated to always providing our customers with distinctive merchandise and superior service.

Visit Website

Email:

help@excelclothing.com

Location:

9 High Street,
Newtownards
Down District Council
BT23 4JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed my order then a few days later my order was cancelled. Very poor indeed.”

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Posted 9 months ago

Apologies George. Due to a technical error on our website, allowing your item to temporarily oversell at the time of order, we had to cancel your order. This message was also attached to a refund confirmation email sent on the 8th. Please accept our sincerest apologies for this inconvenience.

Posted 8 months ago

“Great company to purchase from. Never used before but would not hesitate to buy from again. Price and delivery was super. Thank you.”

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Posted 9 months ago

“Delivered on time and quality merchandise 👌”

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Posted 9 months ago

“Excellent Service. Very happy with my product and service. Will def use again. Keep up the good work Excel.”

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Posted 9 months ago

“Excellent product and exceptional service from the store. Really pleased and cannot fault anything about Excel clothing. Keep-up the high standards, quality clothes and lovely customer service. Thank you again.”

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Posted 9 months ago

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Posted 9 months ago

“Ordered it then it got canceled”

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Posted 9 months ago

“Good order time however sliders are too tight I have some older ones that where perfect ?”

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Posted 9 months ago

“Great delivery time very good packaging and was the only place I could find women’s Tasman in my size and colour I wanted.”

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Posted 9 months ago

“I am waiting for a refund - order returned day after delivery :-(”

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Posted 9 months ago

Hi Joanna, we're sorry that a slower than normal refund over the Easter holiday period warranted a 1 star review. As mentioned on our website, we refund within 3 working days of receipt of goods into our refund system, which we believe was achieved.

Posted 9 months ago

“Great product and service”

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Posted 10 months ago

“I’m so pleased with my Birkenstock sandals from Excel, they came beautifully packaged, and arrived very quickly. The money saved was significant and I’m so very pleased!”

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Posted 10 months ago

“Absolutely fantastic customer service and best price ,bought a pair of redwing moc toe boots and couldn’t not be happier,the fit is perfect and the shipping was only 2 days ,I highly recommend Excel clothing and will definitely be making more purchases in the future ,keep up the great work ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 10 months ago

“Order was cancelled and refunded before shipment with no explantation so no I will not buy from this supplier again.”

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Posted 1 year ago

Sorry that you're so disappointed Patricia. It was unfortunate, but we did send an email saying that due to a technical error on our website, allowing your item to temporarily oversell at the time of order, we have had to cancel your order.

Posted 1 year ago

“Perfect quality, sold as described and arrived sooner than anticipated”

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Posted 1 year ago

“The service, efficiency and product - all excellent. And the price too.”

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Posted 1 year ago

“My order arrived very quickly and was nicely presented. Unfortunately, it was too small and I got a refund with equal speed. I will buy from Excel Clothing again.”

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Posted 1 year ago

“Great service and returns would defo buy from Excel again.”

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Posted 1 year ago

“Excel men's ware provides great customer service with huge selection of the latest styles. I am more than happy with my selection and looking forward to future selections. They cover all bases to suit your clothing needs.”

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Posted 1 year ago

“Lovely shirt. Great fit and quality”

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Posted 1 year ago

Excel Clothing is rated 4.7 based on 410 reviews