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evolveclothing.com Reviews

4.6 Rating 2,019 Reviews
89 %
of reviewers recommend evolveclothing.com
Company Reviews Product Reviews
1
 Metrics Info
4.6
Based on 2,019 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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Cormac
Verified Buyer
“Please change to plastic-free shipping materials. Thanks”
Helpful Report
Hi Cormac, Thank you for taking the time to provide us with your feedback. We greatly appreciate your concern for environmentally friendly practices, and we understand the importance of reducing our impact on the environment. We are actively working towards implementing more sustainable shipping materials to reduce our plastic usage. We are exploring various options, such as recyclable and biodegradable alternatives, to improve our packaging materials and minimize plastic waste. Your suggestion is valuable to us, and it aligns with our commitment to sustainable and eco-friendly practices. We appreciate your support, and please know that your feedback is contributing to our ongoing efforts to make our shipping methods more environmentally responsible. We hope you continue to enjoy our products, and we look forward to serving you with improved shipping materials in the near future. If you have any further comments or suggestions, please don't hesitate to reach out. Your feedback is essential in helping us make positive changes. Thank you, Evolve Customer Service
Chris G
Verified Reviewer
“Initially my order was dispatched quickly with tracking from Ireland to Lhr. However the item showed sitting in LHR for 8 days. I contacted evolve and got a super quick response that investigations were underway with Royal Mail. For some reason the item had not been scanned as leaving LHR and to my surprise I received an update that the item was In Australia and I received it the next day. Other than not informed of leaving the UK I was very pleased with the process and will definitely buy from evolve again.”
Helpful Report
Dermot
Verified Buyer
“Good service in house and online. Good in house service made me buy online. Delivery was swift with good returns paperwork supplied.”
Helpful Report
Anna
Verified Buyer
“Prompt delivery, item as described, great value for money on the item purchased”
Helpful Report
Janice
Verified Buyer
“I still haven’t received this item. It was ordered and dispatched on Wednesday before Easter for 48hr delivery so I estimated that to be Saturday but I still don’t have this item and it’s now Tuesday even considering the bank holidays this item is now way overdue.”
Helpful Report
Hi Janice, Thank you for taking the time to leave us a review. I can now confirm based on your order tracking number that your parcel has since been delivered on the 11th of April. If you have any questions or concerns please don't hesitate to contact us via email: shopping@evolveclothing.com Thank you, Evolve Customer Service
Anonymous
Verified Buyer
“I've only bought one or two times from this store but so far, so good. The prices are competitive and delivery was fast. I sent back one item that didn't suit me. It was refunded quickly with no trouble.”
Helpful Report
Craig
Verified Buyer
“Very reasonably priced and quick delivery of quality items.”
Helpful Report
Roy
Verified Buyer
“All was as it should be pleased with my purchase.”
Helpful Report
Derek
Verified Buyer
“Last delivery was wrong product.. reordered again now..”
Helpful Report
Hi Derek, Thank you for taking the time to leave us a review. I am so sorry to hear you received the wrong product. I have reached out to you via email so we can get this resolved for you immediately. Thank you for making us aware of this. Thank you, Evolve Customer Service
Eoin
Verified Buyer
“Excellent advice on fit of clothing and quick delivery. Great quality as described”
Helpful Report
Billy
Verified Buyer
“Great service, and Quick delivery. Would recommend.”
Helpful Report
Pj
Verified Buyer
“Very friendly an helply service”
Helpful Report
Roy
Verified Buyer
“Bought a great Meyer trouser on sale . Good delivery and service.”
Helpful Report
Anonymous
Verified Buyer
“Very happy with the correct and quick delivery.”
Helpful Report
Margaret
Verified Buyer
“I’m sure it is worthwhile ordering but Evolve had an item online which wasn’t available. They did however return my money within 24 hrs so all good.”
Helpful Report
Goretti
Verified Buyer
“Great service. Will shop again”
Helpful Report
Anonymous
Verified Buyer
“Delivery took 2days and that’s why I went 4/5 stars. Otherwise was great service”
Helpful Report
Mark
Verified Buyer
“Boots ordered had yellow stitching on advert but black stitching on delivered item. Product still good quality though and shipping was very fast”
Helpful Report
Mark
Verified Buyer
“Shopping with evolve was a good experience. There was a delay in delivery, but this was down to the courier not evolve. When I contacted evolve customer service, they responded immediately”
Helpful Report
Verified Buyer
“Excellent service”
Helpful Report
evolveclothing.com is rated 4.6 based on 2,019 reviews
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