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evolveclothing.com Reviews

4.6 Rating 1,968 Reviews
88 %
of reviewers recommend evolveclothing.com
Company Reviews Metrics Info
4.6
Based on 1,968 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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Frank
Verified Buyer
“First class customer service, first class clothing, first class delivery. 5 star company”
Helpful Report
Ezeria E
Verified Buyer
“Very happy with everything, from purchasing, delivery, packaging and quality of the purchase! Thank you very much! You're awesome!”
Helpful Report
Kelly
Verified Buyer
“Having not heard of these brand before was little bit worried but was very surprised at how quick and how good customer service was, was kept up to date whole time of dispatch and delivery and getting to use Klarna what a result, would definitely recommend this company and was happy,”
Helpful Report
James
Verified Buyer
“Excellent, efficient service during Christmas week”
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Paul
Verified Buyer
“Quick delivery and good communication”
Helpful Report
Karen
Verified Buyer
“Only place I could find the trainers I was looking for, the delivery time was great.”
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Andrew
Verified Buyer
“Great service.”
Helpful Report
Mark
Verified Buyer
“Shopping with evolve was a good experience. There was a delay in delivery, but this was down to the courier not evolve. When I contacted evolve customer service, they responded immediately”
Helpful Report
Keith
Verified Buyer
“Said it was 48 hours delivery but my product still not arrived 96 hours after ordering. Probably issues with Royal Mail as they are garbage.”
Helpful Report
Hi Keith, Thank you for taking the time to leave us a review. I can now see based on your tracking number that your order has been delivered. Unfortunately, at this busy time of year, Royal Mail can experience slight delays.
Liam
Verified Buyer
“I was extremely annoyed by the delivery driver. He through my package in over my wall. And my dog opened the package. Iv email dpd to complian but iv heard nothing back.”
Helpful Report
Hi Jason, Thank you for taking the time to leave us a review. I am very sorry to hear DPD left your parcel in a place that was not safe. I have contacted DPD to have this resolved immediately. I have also reached out to you via email to confirm some details with you. I would like to thank you for bringing this to our attention.
Anonymous
Unverified Reviewer
“I have not got my items even though I paid for the express service.”
Helpful Report
Hi there, Thank you for taking the time to leave us a review. I am very sorry to hear you have not received your order. Please get in touch with us via email at: Shopping@evolveclothing.com with your order number and I can investigate this further for you.
Stuart
Verified Buyer
“Very quick turnaround.”
Helpful Report
Jeanette S
Verified Reviewer
“We were in on Sunday shopping and the guy in jeans was so helpful and patient with everyone. We didn't catch his name.”
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John
Verified Buyer
“Excellent service, arrived very quickly and most of all the clothes are really nice and fit me perfect....”
Helpful Report
Ian
Verified Buyer
“Lovely Trainers at a great price and Fast Delivery, Recommended!”
Helpful Report
Simy
Verified Buyer
“Excellent service..”
Helpful Report
Lyn
Verified Buyer
“5 Star Service & Delivery. Highly recommend for value and efficient delivery.”
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Alexandra
Verified Buyer
“Excellent service- quick delivery and product was great”
Helpful Report
Mairead L
Verified Buyer
“Super quick delivery. Delighted with my purchases”
Helpful Report
Geraldine
Verified Buyer
“Very efficent service from Evolve will definitely be using this shop again”
Helpful Report
evolveclothing.com is rated 4.6 based on 1,968 reviews
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