evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.57

4.6 Rating 2,053 Reviews

89 %

of reviewers recommend evolveclothing.com

4.6

Based on 2,053 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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evolveclothing.com 5 star review on 12th March 2025

Tanaphol

evolveclothing.com 5 star review on 4th August 2024

Anonymous

evolveclothing.com 5 star review on 18th September 2023

Stuart

Anonymous

Anonymous // 01/01/2019

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“Great quality, beautiful dress unfortunately it was unsuitable for the occasion. Customer services are very efficient. I shall definitely shop here again .”

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“Excellent service, great experience dealing with Evolve.. would highly recommend them..”

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“Delivery took 2days and that’s why I went 4/5 stars. Otherwise was great service”

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“The best!!”

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“Terrible ordered 2XL WAS MORE LIKE A MEDIUM I ORDER THESE CLOTHES THEY ARE MEANT TO BE FOR RUGBY BUILT GUYS NEVER AGAIN VERY DISAPPOINTING”

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Hi John Paul, Thank you for taking the time to leave us a review. I am very sorry to hear the item you ordered did not fit. We do offer a hassle-free returns service so you can return the item for a refund. I have reached out to you via email to provide you with all the information you need to return your order. Thank you, Evolve Customer Service

“Very happy with my purchase and the service and ease of ordering.”

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“Excellent Service, top quality clothes delivered quickly. *****”

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“Order arrived after 2 days…fantastic service! Will recommend to others and will definitely use you again!”

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“Excellent company. Very quick to refund. Would recommend.”

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“Good. Quality”

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“Previously I made 2 bad reviews for Evolve Clothing, now everything it's OK. Just made a new order to their website. They are the best. They deserve more than 5 stars! Buy safe, buy at evolveclothing!”

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“Prompt service, made up with my dress”

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“First time purchase. Definitely won't be the last. Great range to choose from. Speedy delivery.”

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“Great service xx”

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“Mary in store Letterkenny amazing lady💗”

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“Looked for this dress everywhere for my hen do and was sold out in so many other stores and finally managed to find it at evolve! Thank you”

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“Prompt service Very happy”

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“Really impressed with the customer service - delivery arrived within 24 hours and nice to support an Irish company! Husband loved the runners too - hasn’t taken them off. Says they are very comfortable 👍🏻”

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“Other problems for my order. After 5 days of waiting for the products to ship, they put an order value of 922€ instead of € 335. Now I have to pay the taxes (22.4%). The things with this site does seem to be good. They keep saying "due to covid" but these are just lies. I want a refund of taxes that I have to pay more if u don't change the order value. 0 stars!”

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Hi Dori, Thanks for taking the time to leave us a review. As per our previous conversations, we have unfortunately been short-staffed due to Covid which caused a delay in your order being dispatched. I do apologize sincerely for the delay. As for the customs error, DHL has treated the overall price of your order, as the price per unit within the order. As you ordered 3 pieces, they have tripled the overall total of your order causing the issue with customs. On Friday evening, we contacted DHL with a revised invoice and were told the issue was resolved. However, one hour ago we received the following notification from DHL: “Unfortunately, DHL in Albania has advised due to customs regulations, they cannot accept a revised invoice and only can return or destroy this shipment. Can you please advise what you wish to do?” If you are happy to take the refund on the amount owed, we can do that and follow up with DHL ourselves and resolve this issue. Please get back to us on the original email thread and let us know what you would like to do. Thanks, Evolve Customer Service

“Very efficient and good communication. Good quality products and prices. Fast delivery.”

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evolveclothing.com is rated 4.6 based on 2,053 reviews